NEOTECH
Custom Perforated Thermal Paper: 80x80, 80x150, 57x40mm, Colored
Custom Perforated Thermal Paper: 80x80, 80x150, 57x40mm, Colored
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your printing solutions with our custom perforated thermal paper, available in sizes 80x80, 80x150, 57x40mm, and a variety of colors. Perfect for diverse business needs.
Overview:
Our custom perforated thermal paper rolls are tailored to meet the specific needs of businesses that require quick and efficient printing solutions. Available in popular sizes like 80x80, 80x150, and 57x40mm, and offered in various colors, these rolls are ideal for point-of-sale systems, kitchen printers, and service industry receipts where differentiation and efficiency are key.
Product Description:
This range of thermal paper is designed with convenience and functionality in mind, featuring pre-perforated lines that allow for easy tearing. The availability of different colors enhances organizational efficiency, helping to categorize receipts or orders by type or urgency. Made from high-quality thermal paper, these rolls ensure clear, sharp printing that withstands heat, humidity, and other environmental factors.
Key Features:
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Custom Perforations: Easy tear lines that simplify handling and improve customer interactions.
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Multiple Sizes: Available in 80x80, 80x150, and 57x40mm to fit a variety of printers and uses.
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Colored Options: Choose from a range of colors to suit your business branding or organizational needs.
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High-Quality Paper: Ensures crisp, clear prints that are resistant to fading.
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Versatile Use: Suitable for POS systems, kitchen printers, or any thermal printing application.
Performance, Quality, Durability, and Reliability:
Our thermal paper rolls are manufactured to the highest standards to ensure consistent performance. The quality of the paper prevents fading and provides a reliable print every time, which is crucial for maintaining accurate records and customer satisfaction.
Specifications:
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Material: Top-grade thermal paper
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Sizes: 80x80mm, 80x150mm, 57x40mm
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Colors: A variety of color options to meet branding requirements
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Perforation: Custom perforation intervals based on customer needs
Purpose of Use:
Ideal for businesses in the retail, hospitality, and service sectors that require efficient, reliable printing for receipts, order summaries, or daily transaction records. The colored and perforated options enhance functionality in environments where speed and clarity are paramount.
How to Use:
Load the thermal paper roll into your printer according to the manufacturer’s instructions, ensuring the paper feeds from the end that will allow the perforations to align correctly with the printer's tear edge.
Supported Applications/Industries:
These thermal paper rolls are versatile enough for use in a variety of settings, including retail stores, restaurants, coffee shops, and any other business that uses thermal printing technology for receipts and order processing.
Benefits & Compatibility:
Custom perforated and colored thermal paper rolls offer enhanced usability and aesthetic appeal, supporting brand consistency and operational efficiency. Compatible with most thermal printers, these rolls provide a seamless experience for businesses and their customers.
Warranty and FAQs:
Refer to the packaging for warranty information. FAQs typically include storage advice to maintain paper quality and handling tips to optimize printer compatibility and performance.
Packaging/Weight/Dimension:
Each roll is individually wrapped to protect against moisture and dust. Bulk orders are packaged securely, ensuring they arrive in perfect condition with detailed specifications provided for logistical planning.
Shop Today & Receive Your Delivery:
Order your custom perforated thermal paper today for efficient delivery services, ensuring you are never without the necessary supplies to keep your business running smoothly.
Best Price Guarantee:
Offered at competitive prices, our thermal paper rolls provide exceptional value, ensuring you get the highest quality without overstretching your budget.
After Sales Support:
Our customer service team is ready to assist with any inquiries or issues regarding our custom perforated thermal paper, helping you to maximize the benefits of your purchase.
Request for Customer Reviews and Testimonials:
We value your feedback and encourage sharing your experiences with our product to assist others in making informed purchasing decisions.
Stock Availability:
These custom rolls are produced on demand to ensure freshness and quality. Contact our sales team for current production schedules and to place an order.
Get in Touch:
For more information or any inquiries about our custom perforated thermal paper rolls, please contact our customer service team. We are committed to providing excellent service and ensuring your complete satisfaction with your purchase.
Disclaimer:
All information provided is subject to change without notice. Product specifications and availability may vary. Confirm all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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