NEOTECH
Thermal Paper Rolls: 50x30mm to 80x200mm, Various Sizes
Thermal Paper Rolls: 50x30mm to 80x200mm, Various Sizes
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore our wide range of thermal paper rolls, perfect for various printing needs. Sizes available from 50x30mm to 80x200mm. Ideal for POS systems, medical devices, and more.
Overview:
Our comprehensive selection of thermal paper rolls, ranging in size from 50x30mm to 80x200mm, caters to a multitude of printing requirements across different industries. These rolls are designed for high-performance printing with durability and clarity, ensuring your business operations run smoothly.
Product Description:
These versatile thermal paper rolls are available in sizes suitable for a variety of devices, including POS systems, medical recording equipment, and portable printers. Each size option provides exceptional print quality, whether you're printing receipts, patient records, or mobile transaction proofs.
Key Features:
- Wide Range of Sizes: From compact 50x30mm rolls suitable for mobile printers to large 80x200mm rolls for extensive receipt or record printing.
- High-Quality Print Output: Ensures clear, crisp texts and images that are smudge-proof and fade-resistant.
- Compatibility: Compatible with various thermal printing devices, including POS terminals, handheld devices, and healthcare equipment.
- Durable and Reliable: Manufactured to prevent jams and ensure smooth operation under various conditions.
Product Quality and Performance:
Crafted from premium thermal paper, these rolls are designed to provide reliable and consistent performance. The special thermal coating allows for accurate and quick printouts that are crucial in fast-paced environments like retail or healthcare.
Specifications:
- Available Widths: Ranging from 50mm to 80mm
- Available Lengths: Ranging from 30mm to 200mm in diameter
- Core Sizes: Standard and custom sizes to fit various machine types
- Paper Type: Thermal, designed for direct thermal printers
Purpose of Use:
These thermal paper rolls are ideal for a wide array of applications. Smaller rolls are perfect for mobile printing devices used in fieldwork or transportation services, while larger rolls are excellent for retail settings, hospitals, or anywhere frequent, detailed printouts are required.
How to Use:
- Select the Right Size: Choose the roll size that best fits your printer's specifications.
- Loading the Roll: Install the paper roll into your device, ensuring it is placed correctly to feed the paper smoothly.
- Regular Maintenance: Keep your printer clean and free of debris to maximize the lifespan of both your device and the paper.
Supported Industries:
Perfect for retail, healthcare, logistics, hospitality, and field services, these thermal paper rolls meet the diverse needs of any business that relies on quick and efficient printing.
Benefits & Compatibility:
- Versatility: A broad selection of sizes ensures you find exactly what your business needs.
- Cost-Effective: Our rolls are competitively priced and available in bulk, providing significant savings.
- Eco-Friendly Options: Available in phenol-free (BPA and BPS-free) versions to meet environmental and health standards.
Warranty and FAQs:
Includes a standard warranty covering defects in materials and workmanship, with a comprehensive FAQ section available to help address common issues and provide usage tips.
Packaging/Weight/Dimension:
Each roll is individually wrapped to protect against dust and moisture. Bulk orders are securely packaged to ensure they arrive in excellent condition, with packaging specifications tailored for convenience and protection.
Shop Today & Receive Your Delivery:
Order your required size of thermal paper rolls today and benefit from our efficient delivery services, ensuring your business never runs out of necessary supplies.
Best Price Guarantee:
We strive to offer the most competitive prices on our thermal paper rolls, ensuring you receive excellent value for your purchases.
After Sales Support:
Our customer service team is ready to assist with any inquiries or issues, providing dedicated support to ensure you have the best possible experience with our products.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with our thermal paper rolls to help us continue improving our products and services.
Stock Availability:
Please contact our sales team to check the availability of our thermal paper rolls in various sizes from 50x30mm to 80x200mm. We aim to maintain sufficient stock to meet your needs promptly.
Get in Touch:
For more detailed information or to discuss your specific printing needs, please contact our sales team. We are here to provide expert advice and support tailored to your business requirements.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability are subject to change. Always verify details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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