NEOTECH
Godex EZ2250i EZ-2350i Enhanced Mid-range Industrial Label Printer
Godex EZ2250i EZ-2350i Enhanced Mid-range Industrial Label Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize your productivity with the Godex EZ2250i and EZ2350i, enhanced mid-range industrial label printers designed for durability and performance. Perfect for high-volume needs!
Overview:
The Godex EZ2250i and EZ2350i are robust industrial label printers tailored for mid-range applications. These models offer enhanced features, making them ideal for businesses that require reliable, high-volume label printing without the extensive industrial footprint.
Product Description:
The Godex EZ2250i and EZ2350i printers deliver exceptional print quality and speed, supporting a variety of media types and sizes. They are designed with durability in mind, featuring a metal casing and a thermal print head that ensures long-lasting performance. The EZ2250i offers a print resolution of 203 dpi, while the EZ2350i offers a higher resolution of 300 dpi for finer detail.
Key Features:
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High Resolution: The EZ2350i features up to 300 dpi for detailed, crisp prints, while the EZ2250i offers 203 dpi for standard applications.
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Durable Construction: Both models come with a rugged metal case suitable for tough environments.
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Thermal Transfer and Direct Thermal Printing: Flexible printing options to accommodate various labeling requirements.
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Enhanced Connectivity: Equipped with USB, Serial, Ethernet, and optional Wi-Fi or Bluetooth.
Product Quality and Performance:
Engineered for reliability and efficiency, the EZ2250i and EZ2350i are built to sustain continuous operation in demanding environments. They are perfect for manufacturing, warehousing, and logistics applications where endurance and print clarity are crucial.
Specifications:
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Dimensions: 512mm x 274mm x 291mm
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Weight: 12 kg
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Resolution: 203 dpi (EZ2250i), 300 dpi (EZ2350i)
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Connection Types: USB, Serial, Ethernet, optional Wi-Fi/Bluetooth
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Print Method: Thermal Transfer and Direct Thermal
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Max Print Width: Up to 108mm
Purpose of Use:
These printers are specifically designed for industries requiring durable and versatile labeling solutions, such as manufacturing, chemical processing, and distribution centers. They handle everything from shipping labels to compliance labels efficiently.
How to Use:
To operate the EZ2250i or EZ2350i, connect the printer to a power source and your network or computer via the desired interface. Load the media and ribbon (for thermal transfer), configure the print settings through the on-board interface or your computer, and begin your printing jobs.
Supported OS/Application/Industries:
Compatible with Windows operating systems, these printers are versatile for integration into various industrial settings needing consistent and reliable label output.
Benefits & Compatibility:
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Versatile Media Handling: Supports a broad range of media types, enhancing operational flexibility.
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Robust Performance: Ideal for continuous printing in industrial settings.
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Easy to Integrate: Multiple connectivity options make it simple to integrate into existing systems.
Warranty and FAQs:
The Godex EZ2250i and EZ2350i come with a standard one-year warranty. Additional support, detailed FAQs, and troubleshooting guides are available to ensure optimal usage.
Shop Today & Receive Your Delivery:
Purchase your Godex EZ2250i or EZ2350i today and benefit from our efficient delivery services. Enhance your labeling process with these advanced printers.
Best Price Guarantee:
We ensure the best pricing on the Godex EZ2250i and EZ2350i. Find a lower price elsewhere? We'll match it!
After Sales Support:
Our dedicated support team is ready to assist with any operational or technical questions you may have about these printers.
Request for Customer Reviews and Testimonials:
If you've experienced improved efficiency with the EZ2250i or EZ2350i, please share your feedback. Your insights are valuable to us and potential buyers.
Stock Availability:
Please contact us to confirm the availability of the Godex EZ2250i or EZ2350i before placing your order. Typically, these printers are available within 10-15 working days after order confirmation.
Get in Touch:
For further information or assistance with the Godex EZ2250i or EZ2350i, contact our expert team. We're here to help!
Disclaimer:
All information is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Verify all details, including prices and product availability, with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52


WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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