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NEOTECH

CipherLab 9700 Series Industrial Mobile Computer With Versatility and Functionality While Maintaining Industrial Ruggedness

CipherLab 9700 Series Industrial Mobile Computer With Versatility and Functionality While Maintaining Industrial Ruggedness

Regular price Dhs. 8,997.00 AED
Regular price Dhs. 9,940.00 AED Sale price Dhs. 8,997.00 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Explore the CipherLab 9700 Series, designed to combine high functionality and rugged durability for demanding industrial environments.


Overview:

The CipherLab 9700 Series industrial mobile computer is engineered to handle the rigorous demands of warehouse, manufacturing, and logistics operations. This device ensures optimal performance in tough environments with its versatile functionality and robust construction.

Product Description:

The CipherLab 9700 Series mobile computer is a rugged, high-performance device equipped with advanced data capture capabilities. It supports a variety of scanning technologies including laser, 2D imager, and RFID, making it highly versatile for all types of data collection needs. Its ergonomic design, enhanced battery life, and robust wireless communication options ensure that it can perform consistently in even the most challenging conditions.

Key Features:

  • Versatile Data Capture: Offers multiple scanning options including 1D laser, 2D imager, and RFID reader.

  • Rugged Design: Built to withstand drops, dust, and water exposure, complying with IP65 standards.

  • Extended Battery Life: Equipped with a high-capacity battery to support long working hours without the need for frequent recharging.

  • Wireless Connectivity: Features Wi-Fi, Bluetooth, and optional 4G LTE for real-time data access and communication.

  • User-Friendly Interface: Runs on Windows Embedded or Android operating systems, providing a familiar and intuitive user experience.

Product Quality and Performance:

The 9700 Series is crafted for durability and reliability, with a design focused on withstanding the wear and tear of industrial environments. Its scanning capabilities are fast and accurate, enhancing workflow efficiencies and reducing operational downtime.

Specifications:

  • Dimensions: 214mm x 88mm x 42mm

  • Weight: Approximately 450g (depending on the model and accessories)

  • Operating System: Options for Windows Embedded Handheld 6.5 or Android

  • Display: 3.5-inch touchscreen with backlight

  • Communication: Wi-Fi 802.11 a/b/g/n, Bluetooth, and optional 4G LTE

Purpose of Use:

Ideal for industries such as logistics, manufacturing, and retail, where tracking inventory, managing assets, and conducting inspections are critical daily tasks. The device’s robustness and adaptability make it suitable for both indoor and outdoor use.

How to Use:

To begin using the CipherLab 9700 Series, fully charge the device, configure your network settings, install necessary applications, and calibrate the scanner based on your specific needs. The device can be used for various applications, from scanning barcodes in a warehouse to updating inventory data in real-time.

Supported OS/Application/Industries:

Compatible with major enterprise resource planning (ERP) systems and other software applications typically used in the logistics, manufacturing, and retail sectors. It supports operating systems that can be integrated seamlessly into existing IT infrastructures.

Benefits & Compatibility:

  • Enhanced Productivity: Reduces processing times with fast and reliable scanning, ensuring high throughput during peak hours.

  • Operational Flexibility: Adapts to various industrial activities with its multiple scanning and data capture options.

  • Durable and Reliable: Withstands harsh environments, reducing the cost and hassle of frequent replacements or repairs.

Warranty and FAQs:

Comes with a standard manufacturer’s warranty, which typically covers hardware malfunctions and defects. Additional service packages may be available for purchase. Extensive FAQs and technical support are provided to facilitate setup and troubleshooting.

Shop Today & Receive Your Delivery:

Purchase the CipherLab 9700 Series today to enhance operational efficiency and reliability in your industrial activities. Our delivery services ensure that your device arrives safely and promptly.

Best Price Guarantee:

We offer competitive pricing on the CipherLab 9700 Series. Find a lower price elsewhere? We'll match it!

After Sales Support:

Our dedicated support team is ready to assist with any setup or operational questions, ensuring you get the most out of your industrial mobile computer.

Request for Customer Reviews and Testimonials:

If the CipherLab 9700 Series has improved your business operations, please share your experience. Your feedback helps us and others make informed decisions about the suitability of this product for different industrial applications.

Stock Availability:

Please contact us to confirm the availability of the CipherLab 9700 Series before placing your order. Products are generally available within 10-15 working days after order confirmation.

Get in Touch:

For more information or assistance with the CipherLab 9700 Series, contact our expert team. We're here to help you select the right solutions to meet your industrial needs.

Disclaimer:

All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately depict the actual product. Verify all details, including prices and product availability, with our sales team before making a purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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