NEOTECH
57*40mm Thermal Paper Direct Thermal Paper Roll
57*40mm Thermal Paper Direct Thermal Paper Roll
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your receipt printing with our high-quality 57mm x 40mm direct thermal paper rolls, designed for superior performance in a variety of thermal printers.
Overview:
Our 57mm x 40mm direct thermal paper rolls are specifically crafted to meet the demands of high-volume receipt printing across retail, hospitality, and service industries. These rolls ensure consistent, high-quality outputs without the need for ink or ribbons, providing an efficient and cost-effective solution for your business.
Product Description:
These 57mm x 40mm thermal paper rolls are ideal for use in POS systems, credit card terminals, and mobile printing devices. Made from premium thermal paper, they react to heat from the printer's head to create clear, precise prints. Each roll is designed to deliver smooth, trouble-free operation, reducing the frequency of printer jams and maintenance requirements.
Key Features:
- Optimized Dimensions: Perfectly sized at 57mm wide and 40mm diameter to fit a wide range of thermal printers.
- High-Quality Printing: Produces sharp, black text and graphics for easy readability.
- Ink-Free Technology: Utilizes direct thermal technology, eliminating the need for ink cartridges or ribbons.
- Durable Outputs: Resistant to oil, water, and heat, ensuring the longevity of printed receipts and tickets.
Product Quality and Performance:
Our thermal paper rolls are engineered to function flawlessly in all compatible thermal printers, ensuring consistent quality and reliability. The paper's smooth surface and thermal coating are optimized to provide excellent print clarity and prevent wear and tear on printer heads.
Specifications:
- Paper Type: Direct thermal
- Width: 57mm
- Diameter: 40mm
- Core Size: Standard size to fit most small to medium-sized thermal printers
- Length: Each roll is designed to provide a substantial number of receipts per roll.
Purpose of Use:
These thermal paper rolls are extensively used in:
- Retail Stores: For printing sales receipts and daily transaction records.
- Restaurants: For printing order details and customer bills.
- Event Ticketing: For on-the-spot ticket printing at events and venues.
How to Use:
- Check Printer Compatibility: Ensure that your thermal printer supports the 57mm width and 40mm diameter roll.
- Install the Roll: Insert the roll into your printer with the end of the paper feeding from the bottom to ensure optimal print quality.
- Begin Printing: Once installed, print your receipts or tickets as normal, enjoying clear and durable results.
Supported Industries:
Ideal for any business that requires fast, reliable printing, including retail shops, cafes, bars, and event venues.
Benefits & Compatibility:
- Reduced Operating Costs: Direct thermal printing technology reduces the need for consumables like ink or toner.
- Enhanced Efficiency: Quick and clear printing speeds up transactions and improves customer service.
- Environmental Impact: Fewer consumables mean less waste, supporting your business's green initiatives.
Warranty and FAQs:
Comes with a standard warranty that covers defects in materials and workmanship. Our FAQs section provides helpful tips on maximizing the efficiency and lifespan of your thermal paper rolls.
Packaging/Weight/Dimension:
Each roll is individually wrapped to protect against environmental factors such as moisture and light. The compact packaging ensures easy storage and handling.
Shop Today & Receive Your Delivery:
Order your 57mm x 40mm direct thermal paper rolls today and take advantage of our quick delivery services to keep your business running smoothly without interruptions.
Best Price Guarantee:
We offer competitive pricing on our thermal paper rolls, ensuring you receive the best value for your investment.
After Sales Support:
Our customer service team is available to assist with any inquiries or issues, providing detailed support to ensure your satisfaction with every purchase.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with our thermal paper rolls to help us continue to improve and assist other businesses in making informed decisions.
Stock Availability:
Please contact our sales team to check the availability of our 57mm x 40mm thermal paper rolls. We aim to maintain ample stock to meet your needs promptly.
Get in Touch:
For more detailed information or to discuss your specific printing needs, please contact our sales team. We are here to provide expert advice and tailored solutions to ensure your printing operations meet your business objectives.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability are subject to change. Always verify details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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