NEOTECH
Direct 3 1/8", 230' & 57mm-80mm BPA-Free POS Thermal Paper Rolls
Direct 3 1/8", 230' & 57mm-80mm BPA-Free POS Thermal Paper Rolls
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore our direct supply of BPA-free POS thermal paper rolls in multiple sizes, including 3 1/8" x 230' and widths ranging from 57mm to 80mm. Perfect for ensuring safe and high-quality printing. Shop now!
Overview:
NEOTECH offers a direct line of BPA-free thermal paper rolls suitable for POS systems, available in several sizes including the standard 3 1/8" x 230' as well as widths from 57mm to 80mm. These rolls are designed for businesses looking for eco-friendly and safe receipt printing solutions without compromising on quality.
Product Description:
Our BPA-free POS thermal paper rolls are manufactured to meet high environmental and health standards, providing a safer alternative for both employees and customers. Available in popular sizes such as 3 1/8" x 230' (also known as 80mm x 70m) and ranging between widths of 57mm to 80mm, these rolls are perfect for a wide range of POS systems used in retail, hospitality, and other service industries.
Key Features:
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BPA-Free: Ensures safer receipt printing with no bisphenol-A.
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Variety of Sizes: Available in widths from 57mm to 80mm and lengths such as 230 feet.
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Direct Supply Pricing: Benefit from our factory-direct prices for superior savings.
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High-Quality Print: Thermal paper provides crisp and clear prints for all transactions.
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Wide Compatibility: Suitable for use in most thermal POS printers.
Product Quality and Performance:
Made from premium thermal paper free from BPA, these rolls offer excellent print clarity and durability, ensuring that each receipt is easy to read and withstands the test of time. The paper is specifically formulated to prevent jams and reduce residue build-up in your thermal printers.
Specifications:
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Widths Available: 57mm, 80mm, and other sizes including 3 1/8" (approximately 80mm).
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Length: Standard length of 230 feet, with other lengths available upon request.
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Core Size: Fits standard POS thermal printers.
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Packaging: Securely packaged to protect against moisture and dust.
Purpose of Use:
Ideal for businesses in sectors such as retail, food and beverage, and anywhere else that requires frequent, reliable, and safe printing of transactional receipts.
How to Use:
Ensure that the thermal side (shiny side) of the paper is facing the thermal print head in your printer. Load the roll according to the printer manufacturer's instructions to ensure optimal print quality and performance.
Supported OS/Application/Industries:
These rolls are universally compatible with any POS system that requires 57mm to 80mm wide thermal paper, making them a versatile choice for various industries requiring POS transactions.
Benefits & Compatibility:
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Environmental and Health Safety: BPA-free paper is safer for users and customers, aligning with health and environmental guidelines.
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Cost-Effectiveness: Factory direct pricing helps reduce overall operational costs.
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Reliability: Consistent paper quality reduces printer jams and maintenance needs.
Warranty and FAQs:
Includes a standard warranty covering manufacturing defects. Our FAQ section and customer support team are available to assist with any additional inquiries regarding product use and compatibility.
Packaging/Weight/Dimension:
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Packaging: Each roll is individually wrapped to maintain quality during storage and shipping.
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Weight and Dimensions: Specific details provided on request, based on order size and configuration.
Shop Today & Receive Your Delivery:
Order your BPA-free POS thermal paper rolls directly from NEOTECH and enjoy efficient delivery, ensuring your business is always stocked with high-quality, safe paper products.
Best Price Guarantee:
We are committed to offering the best prices for our BPA-free thermal paper rolls. If you find a lower price elsewhere, we'll match it!
After Sales Support:
Our customer service team is ready to assist with any post-purchase questions or issues, ensuring your complete satisfaction with our products.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with our products to help us continually improve and meet your needs more effectively.
Stock Availability:
Contact our sales team to check the availability of our BPA-free POS thermal paper rolls and to discuss bulk purchasing options.
Get in Touch:
For more information or to place an order, please contact our customer service team. We are here to provide expert advice and quality products tailored to meet the specific needs of your business.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability are subject to change. Verify details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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