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NEO Digital

10.1 inch High-Resolution Ergonomic Pole Customer Display for Retail HCD101

10.1 inch High-Resolution Ergonomic Pole Customer Display for Retail HCD101

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

10.1″ high-resolution IPS pole display with VGA/HDMI. Ergonomic, tilt-and-swivel mount for retail counters. Shop HCD101 UAE now!


Overview

Elevate customer engagement with the NEOTECH HCD101. This 10.1″ IPS display delivers sharp 1920×1200 visuals on a sturdy pole mount. Its ergonomic tilt-and-swivel design lets patrons view transaction totals, promotions, or ads clearly from any angle—perfect for modern retail and hospitality counters.


Product Description

The HCD101 features a high-brightness 400 cd/m² IPS panel with 178° viewing angles and a 1200:1 contrast ratio for vivid color and clarity. Connect via VGA or HDMI to any POS system. The included pole kit offers 360° rotation and ±30° tilt for optimal positioning. OSD controls let you adjust display settings instantly. With slim bezels and a metal housing, the HCD101 blends seamlessly into any checkout environment while boosting transparency and upsell opportunities.


Key Features

  • 10.1″ IPS Panel: 1920×1200 resolution, 178° viewing angles

  • Multiple Inputs: VGA and HDMI for universal compatibility

  • High Brightness: 400 cd/m² for clear visibility under store lighting

  • Ergonomic Mount: 360° rotation + ±30° tilt on sturdy pole

  • OSD Controls: Adjust brightness, contrast, and language settings

  • Slim Bezel & Metal Housing: Durable, modern aesthetic

  • Auto Power: Detects signal to auto-on/off


Specifications

  • Display Size: 10.1″ diagonal

  • Resolution: 1920×1200 (WUXGA)

  • Brightness: 400 cd/m²

  • Contrast Ratio: 1200:1

  • Viewing Angle: 178° horizontal/vertical

  • Inputs: VGA, HDMI 1.4

  • Power: 12 V DC, 2 A adapter

  • Mount: Pole with 360° swivel, ±30° tilt

  • Dimensions (Panel): 240×165×25 mm (W×H×D)

  • Pole Height: 300 mm adjustable

  • Weight: 1.2 kg (including mount)


Supported Applications / Industries

  • Applications: Retail POS, restaurant checkout, pharmacy counters, ticketing kiosks

  • Industries: Retail, Hospitality, Healthcare, Entertainment, Banking


Benefits & Compatibility

  • Boosts Transparency: Customers view prices and promotions in real time

  • Seamless Integration: Works with any VGA/HDMI POS terminal

  • Space-Saving: Pole mount frees up counter space

  • Enhanced Visibility: IPS panel ensures vivid, wide-angle clarity

  • Built to Last: Metal housing and quality components for daily use


Purpose of Use

Designed to display transaction details, promotional content, or advertisements directly to customers—enhancing trust, upselling, and checkout efficiency.


How to Use

  1. Attach pole kit firmly to counter or POS terminal

  2. Connect VGA or HDMI cable from your host device

  3. Plug in 12 V DC power adapter

  4. Use the OSD joystick to configure display settings

  5. Screen auto-powers on when video signal is detected


Packaging / Weight / Dimension

  • Includes: HCD101 display, pole kit, power adapter, VGA cable, HDMI cable, user guide

  • Net Weight: 1.2 kg (with mount)

  • Package Size: 350×250×120 mm


Warranty and FAQs

  • Warranty: 1-Year NEOTECH coverage

  • FAQs

    • Q: Can I wall-mount it instead? Yes—optional VESA 75×75 mm bracket available.

    • Q: Does it support HDMI audio? No, video-only display.

    • Q: How to adjust brightness? Use the OSD joystick on the back.


Performance, Quality, Durability & Reliability

Engineered for 24/7 operation, the HCD101’s industrial-grade IPS panel and robust metal housing ensure consistent performance in busy retail environments.


Best Price Guarantee

Spotted a lower UAE price? Send proof and we’ll match it—NEOTECH guarantees top value.


Shop Today & Receive Your Delivery Across the UAE!

Order now for express shipping to Dubai, Abu Dhabi, Sharjah, and beyond. HCD101 displays are ready to ship!


Request for Customer Reviews and Testimonials

Using the HCD101? Drop a quick review to share how it improved your checkout experience.


After Sales Support

Our support team is on call via chat, email, or phone—ready to help with setup, configuration, or troubleshooting.


Get in Touch

Bulk orders or custom branding? Contact us and we’ll assist you promptly.


Stock Availability

High demand—confirm availability before placing large or urgent orders to secure your units.


Disclaimer

All specifications and images are for reference and may change without notice. Verify final details with our sales team before purchase

Return policy

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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