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NEO Digital

10" Fanless Industrial Touch Panel PC – Dual LAN, Win10/Linux, 9–36V

10" Fanless Industrial Touch Panel PC – Dual LAN, Win10/Linux, 9–36V

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Discover the 10" Fanless Industrial Touch Panel PC, featuring Dual LAN, Windows 10 or Linux OS options, and a wide 9-36V power range. Designed for reliable, uninterrupted operation in industrial settings. Shop now!


Overview:

The 10" Fanless Industrial Touch Panel PC is built for the demanding environments of industrial automation and control. Offering Dual LAN capabilities and the choice of Windows 10 or Linux operating systems, this device ensures high reliability and connectivity. Its fanless design and wide voltage input range make it ideal for use in a variety of challenging settings.

Product Description:

This robust Touch Panel PC is designed to meet the needs of industrial applications requiring stable operation and extensive connectivity. The fanless design promotes durability and silent operation, reducing mechanical failures and ensuring longevity. Dual LAN ports offer enhanced network reliability and configuration flexibility, while support for both Windows 10 and Linux allows for versatile software deployment. The 10-inch touchscreen provides an intuitive user interface, perfect for interactive applications in manufacturing, logistics, or outdoor installations.

Key Features:

  • Dual LAN Ports: Provides redundant network connections or separate networks for enhanced reliability and security.

  • Fanless Design: Eliminates moving parts, reducing dust ingress and noise, ideal for harsh industrial environments.

  • Operating System Flexibility: Compatible with Windows 10 and Linux, catering to various software requirements.

  • Wide Voltage Input (9-36V): Adapts to diverse power supplies and unstable voltages, ensuring continuous operation.

  • 10-Inch Touchscreen: Bright, responsive display for ease of use in interactive applications.

Product Quality and Performance:

Constructed to perform reliably in industrial settings, this Touch Panel PC withstands prolonged use under variable power conditions and in temperature-extreme environments. Its fanless architecture not only enhances durability but also improves overall system reliability.

Specifications:

  • Operating System: Windows 10 / Linux

  • Network: Dual LAN

  • Display: 10-inch capacitive touchscreen

  • Power Input: 9-36V DC

  • Housing: Robust, industrial-grade enclosure

  • Additional Features: Multiple I/O options for peripheral connectivity

Purpose of Use:

Optimal for deployment in industrial automation, digital signage, point-of-sale systems, and kiosk applications, especially where high reliability and network redundancy are critical.

How to Use:

Setup is straightforward—connect the power source within the supported voltage range, establish network connections via the Dual LAN ports, and configure the OS to suit your application requirements. The touchscreen interface simplifies interaction, making it user-friendly for all operators.

Supported OS/Application/Industries:

Its OS flexibility makes it suitable for a variety of industrial applications across sectors like manufacturing, energy management, and public transport systems, which require robust hardware that can handle continuous operation.

Benefits & Compatibility:

  • Enhanced Network Reliability: Dual LAN setup ensures uninterrupted connectivity and network backup.

  • Versatile Power Compatibility: Wide voltage range supports use in vehicles or with fluctuating power supplies.

  • Durable and Reliable: Fanless design reduces wear and maintenance needs, perfect for 24/7 operation.

Warranty and FAQs:

Comes with a standard one-year warranty, with extended options available. Visit our FAQ section or contact our support team for more detailed information.

Packaging/Weight/Dimension:

Securely packaged to protect against impacts during shipping. Packaging details including weight and dimensions are provided to assist with logistics planning.

Shop Today & Receive Your Delivery Across the UAE!

Order the 10" Fanless Touch Panel PC today and take advantage of our efficient delivery services across the UAE, ensuring your operations are enhanced without delay.

Best Price Guarantee:

We offer competitive pricing and a price match guarantee. Find it at a lower price elsewhere? We'll match it.

After Sales Support:

Our commitment to quality includes outstanding after-sales support, ensuring your satisfaction and the smooth operation of your new Touch Panel PC.

Request for Customer Reviews and Testimonials:

We value your feedback! Please share your experience with this Touch Panel PC to assist others in their decision-making process.

Stock Availability:

Before placing your order, please contact us to confirm stock availability. The 10" Fanless Industrial Touch Panel PC is generally available within 10-15 working days after your order confirmation.

Get in Touch:

For any inquiries or further assistance regarding our products or services, feel free to contact us. Our team is ready to provide expert advice and support.

Disclaimer:

All content provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Please verify details with our sales team before making a purchase.

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