NEOTECH
Thermal Printer Paper: 80mm to 100mm, up to 230
Thermal Printer Paper: 80mm to 100mm, up to 230
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize your printing efficiency with our high-quality thermal printer paper rolls, available in widths from 80mm to 100mm and lengths up to 230 meters. Ideal for POS systems and more.
Overview:
Our range of thermal printer paper rolls, varying in widths from 80mm to 100mm and lengths up to 230 meters, are designed to meet the diverse needs of businesses that require consistent and reliable printing. Suitable for POS systems, kiosks, and medical devices, these rolls ensure superior print clarity and performance.
Product Description:
These thermal printer paper rolls are crafted to deliver high-quality prints across various applications. With widths ranging from 80mm to 100mm and lengths extending up to 230 meters, they are perfect for businesses looking to reduce downtime and increase efficiency. The paper is specifically designed to work seamlessly with thermal printers, providing clear, crisp prints every time.
Key Features:
- Various Widths and Lengths: Choose from 80mm, 90mm, or 100mm widths and lengths up to 230 meters to best fit your printer and usage requirements.
- High-Quality Paper: Manufactured for sharp, clear images and text, ensuring each print is legible and professional.
- Long-Lasting Prints: Resistant to fading, oil, and water, making them suitable for various environments.
- Smooth Performance: Engineered to prevent paper jams, enhancing printer life and reliability.
Product Quality and Performance:
Our thermal printer paper rolls are made from premium materials that react precisely to the printer’s thermal heads. This ensures consistent quality and durability, even in high-volume settings. The paper’s smooth surface reduces wear on printer heads and minimizes the risk of jams.
Specifications:
- Width Options: 80mm, 90mm, 100mm
- Maximum Length: Up to 230 meters per roll
- Paper Type: Thermal
- Suitable For: POS systems, kiosk printers, medical devices, and more
Purpose of Use:
These thermal paper rolls are ideal for a wide range of commercial and medical applications, including retail environments, restaurant kitchens, hospital record keeping, and more. They are particularly useful in settings where quick, clear printing is essential.
How to Use:
- Installation: Ensure compatibility with your thermal printer by checking the width and roll size specifications. Install the roll into your printer, making sure the paper feeds from the bottom for optimal print quality.
- Operation: Use as normal. The high-quality thermal coating ensures that no additional ink or toner is required.
- Storage: Store unused rolls in a cool, dry place away from direct sunlight and heat sources to maintain paper quality and responsiveness.
Supported Industries:
These rolls are crucial for businesses in the retail, hospitality, healthcare, and financial sectors. They are also widely used in public transportation for ticket printing and in parking meters.
Benefits & Compatibility:
- Cost-Effective: Bulk purchasing options are available, reducing the cost per roll and ensuring you are always stocked.
- Eco-Friendly Options: Available in phenol-free (BPA and BPS free) versions for safer, more sustainable printing.
- Universal Compatibility: Fits most thermal printers that accept paper widths between 80mm and 100mm.
Warranty and FAQs:
Includes a manufacturer’s warranty that covers defects in material and workmanship. A comprehensive FAQ section provides additional support for optimal use and troubleshooting.
Packaging/Weight/Dimension:
Each roll is individually wrapped to protect against moisture and dust. Bulk orders are packaged in sturdy boxes to ensure safe transport and storage.
Shop Today & Receive Your Delivery:
Order your thermal printer paper rolls today and benefit from our reliable delivery services, ensuring that you never run low on essential supplies.
Best Price Guarantee:
We offer competitive pricing on our thermal printer paper rolls, ensuring you receive the best value for your investment.
After Sales Support:
Our customer service team is ready to assist with any questions or issues, providing dedicated support to ensure you have the best experience with our products.
Request for Customer Reviews and Testimonials:
We value your feedback and encourage you to share your experiences with our thermal printer paper rolls to help us continue improving our products and assist other businesses in making informed decisions.
Stock Availability:
Please contact our sales team to check the availability of our thermal printer paper rolls. We aim to maintain sufficient stock levels to meet your business needs promptly.
Get in Touch:
For more information or to discuss your specific printing needs, please contact our sales team. We are here to provide expert advice and support tailored to your business requirements.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability are subject to change. Always verify details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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