NEO Digital
Thermal Paper Roll with Custom logo Printing 80*80mm
Thermal Paper Roll with Custom logo Printing 80*80mm
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your customer experience with our 80x80mm Thermal Paper Rolls featuring custom logo printing. Ideal for POS systems, ensuring brand consistency with every receipt.
Overview
Our 80x80mm Thermal Paper Rolls offer the unique benefit of custom logo printing, allowing businesses to enhance their brand presence with every transaction. Perfect for use in retail, hospitality, and service industries, these rolls provide not only high-quality prints but also a customized touch to your receipts and transaction records.
Product Description
These thermal paper rolls are tailored to support businesses in promoting their brand while ensuring efficient operations. Each roll is made from high-quality thermal paper that produces sharp, clear prints. The addition of a custom logo or branding message on each receipt not only boosts brand recognition but also enhances the customer experience by reinforcing brand identity.
Key Features
- Custom Logo Printing: Add your company's logo, promotions, or branding messages directly on each receipt.
- High-Quality Thermal Paper: Ensures crisp, clear prints with every transaction.
- Durable and Reliable: Designed to resist environmental factors like heat and light, ensuring longevity and readability.
- Wide Compatibility: Fits all standard 80mm thermal printers used in POS systems.
Product Quality and Performance
Crafted with a specialized thermal coating, these rolls are optimized for consistent performance, reducing the risk of jams and smudges. The paper's sensitivity ensures that prints are not only high-quality but also durable against smearing and fading, making them suitable for keeping customer records.
Specifications
- Width: 80mm
- Diameter: 80mm
- Core Size: 12mm internal diameter, suitable for most POS and receipt printers
- Customization Options: Logo, text, and other branding elements can be printed in precise detail.
Purpose of Use
Ideal for businesses looking to increase brand awareness or provide targeted messages through their transaction receipts. These include retail stores, cafes, restaurants, and any other establishments using thermal printing for receipts.
How to Use
Install the roll as usual in your thermal printer, ensuring the paper is correctly aligned. The custom-printed side should face the printer head to ensure high-quality output. Regular checks for alignment and paper feed will ensure optimal printing performance.
Supported Printers/Systems
Compatible with any POS system or thermal printer that accepts 80mm wide rolls. This includes popular brands such as Epson, Star, and Citizen among others.
Benefits & Compatibility
- Brand Promotion: Every receipt becomes a touchpoint for brand reinforcement.
- Customer Engagement: Use the space for marketing promotions, discounts, or important messages.
- Efficient Operations: Streamlined printing process with no additional steps needed for branding.
Warranty and FAQs
Due to the customized nature of these rolls, they are non-returnable. However, we ensure they meet stringent quality controls for print clarity and roll integrity. For any specific questions regarding the customization process or order details, please consult our FAQs or contact customer support.
Packaging/Weight/Dimension
Each box contains multiple rolls, with each roll individually wrapped to protect the integrity of the thermal coating and custom prints.
Order Today for Customized Delivery Across the UAE!
Place your order for Custom Logo Printed 80x80mm Thermal Paper Rolls and take advantage of our bespoke printing service. Enjoy fast, reliable delivery across the UAE.
Best Price Guarantee
We offer competitive pricing on our custom-printed thermal paper rolls. Find a lower price elsewhere for the same custom service, and we'll match it.
After Sales Support
Our team is ready to assist with any post-purchase inquiries to ensure complete satisfaction with your customized thermal paper rolls.
Request for Customer Reviews and Testimonials
We encourage feedback on our custom-printed rolls to help us improve our service and assist other customers in their decision-making process.
Stock Availability
Please contact us to discuss your customization needs and to confirm the availability of our 80x80mm Thermal Paper Rolls for custom printing.
Get in Touch
For more detailed information about our custom logo printing options or to place an order, please contact our customer support team. We are dedicated to providing tailored solutions that meet your business needs.
Disclaimer
All information provided is for general informational purposes only and is subject to change without notice. Custom orders are subject to approval and may require additional processing time. Confirm all details with our sales team before finalizing your purchase to ensure satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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