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NEOTECH

TOTALPOS H-D810L Kitchen 80mm POS Thermal Receipt Printer with Built-in LED and beeper

TOTALPOS H-D810L Kitchen 80mm POS Thermal Receipt Printer with Built-in LED and beeper

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Elevate kitchen efficiency with the TOTALPOS H-D810L, a specialized 80mm thermal receipt printer featuring built-in LED and beeper notifications, designed for high-paced restaurant environments.


Overview

The TOTALPOS H-D810L Kitchen 80mm POS Thermal Receipt Printer is specifically designed to meet the demands of busy restaurant kitchens. Equipped with built-in LED and beeper notifications, this printer ensures that orders are noticed immediately, enhancing communication and streamlining kitchen operations.

Product Description:

This thermal receipt printer is robust, capable of withstanding the harsh conditions of a kitchen environment while providing clear, fast printouts. The LED lights and beeper serve as alerts for new orders, ensuring they are prepared and served promptly. Its compact design makes it suitable for kitchens where space is at a premium, and its high-speed printing capability keeps up with the pace of busy service periods.

Key Features:

  • Built-in LED and Beeper: Alerts staff to new orders, reducing missed or delayed meals.

  • High-Speed Thermal Printing: Prints quickly to keep up with high order volumes, minimizing wait times.

  • 80mm Print Width: Ideal for printing wide receipts that can accommodate detailed order information.

  • Direct Thermal Technology: Eliminates the need for ink or toner, reducing maintenance and supply costs.

  • Durable and Easy to Maintain: Designed to resist heat and spills typical in kitchen environments.

Product Quality and Performance:

The H-D810L is built to endure the intense, fast-paced kitchen environments typical in the food service industry. It reliably produces high-quality printouts that are resistant to heat and kitchen messes, ensuring orders are always clear and legible.

Specifications:

  • Type: Kitchen Thermal Receipt Printer

  • Print Method: Direct Thermal

  • Resolution: 203 dpi

  • Print Speed: Up to 300mm/second

  • Connectivity: USB, optional Ethernet

  • Additional Features: Built-in LED, beeper

  • Dimensions: 152 x 204 x 150 mm

  • Weight: 2.5 kg

Purpose of Use:

Perfect for restaurant kitchens needing efficient order management. The printer's alert features ensure that every order is acknowledged and processed quickly, helping to improve overall service quality.

How to Use:

Set up the printer within the kitchen's order area, connect it to the POS system, and configure the LED and beeper settings as needed. Load the paper roll, and it’s ready to handle incoming orders with visual and audible alerts.

Supported OS/Application/Industries:

The H-D810L is ideal for the hospitality industry, particularly suitable for restaurants, cafes, and any food service establishments that require a dependable, easy-to-use kitchen printing solution.

Benefits & Compatibility:

Enhances kitchen workflow efficiency with audible and visual cues that ensure orders are processed swiftly and accurately. Compatible with standard POS systems, it integrates smoothly into existing setups.

Warranty and FAQs:

Comes with a comprehensive warranty. Visit our support section for detailed FAQs and troubleshooting assistance.

Packaging/Weight/Dimension:

Ships with all necessary installation accessories and is packaged securely to ensure it arrives in perfect working condition.

Order Today & Optimize Your Kitchen Workflow!

Purchase the TOTALPOS H-D810L to enhance the efficiency of your kitchen operations. Our fast delivery service ensures quick deployment.

Best Price Guarantee:

We provide competitive pricing on our kitchen printers. If you find a lower price elsewhere, we're committed to matching it.

After Sales Support:

Our customer support team is available to help with any questions or issues, ensuring seamless integration and satisfaction with your purchase.

Request for Customer Reviews and Testimonials:

Please share your experiences with the H-D810L to help other restaurateurs make informed decisions.

Stock Availability:

Contact us to verify the availability of the H-D810L before placing your order to ensure prompt delivery.

Get in Touch:

For more information or assistance, reach out to our customer service team.

Disclaimer:

All information provided is for reference only and may change without notice. Product images are for illustrative purposes only and may not accurately reflect the actual product. Confirm all details, including prices and availability, with our sales team before making a purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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