NEOTECH
BOCA printer Lemur-C Compact
BOCA printer Lemur-C Compact
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Introducing the Lemur-C, a compact BOCA printer designed for space-saving efficiency without sacrificing performance, ideal for retail, events, and hospitality environments.
Overview:
The Lemur-C is a compact model in the BOCA printer lineup, offering the ideal balance between size and functionality. This printer is designed for environments where space is at a premium but reliable, high-quality printing is still required.
Product Description:
Despite its small footprint, the Lemur-C does not compromise on performance. It is capable of handling a wide range of printing tasks, from tickets and receipts to labels, making it a versatile choice for businesses in retail, hospitality, and event management. With easy-to-integrate features and robust construction, the Lemur-C is built to provide reliable service under frequent use.
Key Features:
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Compact Design: Perfect for tight spaces and small workstations.
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Versatile Printing Capabilities: Handles everything from receipts to full-size tickets and labels.
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High-Speed Printing: Ensures quick service with high-quality thermal print technology.
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Durable Build: Designed to withstand the rigors of daily use in busy environments.
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Easy Integration: Comes with standard connectivity options such as USB and Ethernet, with optional Wi-Fi.
Product Quality and Performance:
The Lemur-C delivers consistent, reliable output, thanks to its advanced thermal printing technology. It is designed for endurance and can perform under continuous operation, making it a valuable asset for businesses that require steady and ongoing printing throughout the day.
Specifications:
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Print Method: Direct thermal
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Print Speed: High-speed output for efficient customer service
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Connectivity: USB and Ethernet standard; optional Wi-Fi for wireless operation
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Media Types: Supports a broad range of thermal paper types and sizes
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Physical Dimensions: Small and lightweight, ideal for limited spaces
Purpose of Use:
The Lemur-C is suitable for various settings including retail stores for point-of-sale receipts, event venues for ticketing, and hospitality businesses such as restaurants and hotels. Its compact size makes it particularly useful for mobile carts or small counters.
How to Use:
Setting up the Lemur-C involves connecting it to your network or computer via Ethernet or USB, loading the thermal paper, and configuring the device settings through its setup menu. It is designed for straightforward operation, allowing quick and easy use right from the start.
Supported OS/Application/Industries:
This printer supports multiple operating systems including Windows, macOS, and Linux, which ensures it can be integrated into almost any existing system. Its versatility makes it suitable for industries that require efficient, high-quality printing in compact areas.
Benefits & Compatibility:
The Lemur-C offers significant benefits for businesses with limited space that still require robust printing capabilities. Its compatibility with various media types and sizes, along with its connectivity options, provides flexibility in how and where it can be used.
Warranty and FAQs:
Includes a standard one-year warranty, reflecting the manufacturer's confidence in the product's durability and performance. A comprehensive FAQ section and dedicated customer support are available to assist with any setup or usage inquiries.
Packaging/Weight/Dimension:
Includes the Lemur-C printer, power supply, user manual, and necessary cables. The packaging is designed to protect the printer during shipping and ensures that it is ready for immediate setup upon arrival.
Shop Today & Receive Your Delivery:
Order your Lemur-C today to take advantage of our efficient delivery services, ensuring your business is equipped with a compact and powerful printing solution without delay.
Best Price Guarantee:
We offer the Lemur-C at competitive prices, with a guarantee to match any lower price found, ensuring you receive the best value for your investment.
After Sales Support:
Our dedicated team provides excellent after-sales service, ensuring that any issues with the Lemur-C are resolved promptly and that you can maximize its benefits for your business.
Request for Customer Reviews and Testimonials:
We value your feedback! Please share your experiences with the Lemur-C to help us improve our products and assist other customers in making informed decisions.
Get in Touch:
For more information about the Lemur-C or any other inquiries, please contact our customer service team. We're here to provide any assistance you need with your printing solutions.
Disclaimer:
All information provided is for general purposes only and may change without notice. Product images are illustrative and may not fully represent the actual product. Please verify all specifications and compatibility with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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