NEOTECH
TEC EV4D Direct Thermal Compact Professional Label Printing
TEC EV4D Direct Thermal Compact Professional Label Printing
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline your professional labeling tasks with the TEC EV4D, a compact and efficient direct thermal printer designed for reliability and ease of use in various settings.
Overview:
The TEC EV4D is a compact and robust direct thermal printer ideal for professional environments requiring reliable and high-quality label printing. This printer is perfect for applications in retail, healthcare, office settings, and shipping operations, offering a balance of performance and compactness.
Product Description:
This printer excels in delivering fast and clear labels without the need for ribbon, making it cost-effective and easy to maintain. Its small footprint allows it to fit into tight spaces, while its user-friendly design ensures ease of use and simple media loading. The TEC EV4D supports a wide range of media types, enhancing its versatility for various professional labeling needs.
Key Features:
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Direct Thermal Printing: Eliminates the need for ink, toner, or ribbons, reducing running costs and maintenance.
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Compact Design: Ideal for environments where space is at a premium.
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High-Speed Printing: Ensures quick label output to keep pace with demanding business needs.
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Easy Media Loading: Designed for hassle-free setup and media changes.
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Durable Construction: Built to withstand daily use in busy work environments.
Product Quality and Performance:
The TEC EV4D is constructed with reliability in mind, featuring a durable design that can handle the rigors of frequent use. It offers fast print speeds and excellent resolution, ensuring that each label is printed with clarity and precision, which is vital for barcode legibility and label appearance.
Specifications:
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Dimensions: 198mm x 258mm x 173mm
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Weight: 2.3 kg
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Resolution: 203 DPI
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Connection Types: USB, Serial
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Print Method: Direct Thermal
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Max Print Width: 108mm
Purpose of Use:
The TEC EV4D is suitable for a variety of applications, including retail price marking, shipping label printing, patient identification in healthcare settings, and file labeling in offices. Its quick setup and operation make it an excellent choice for businesses looking for an efficient labeling solution without extensive technical support.
How to Use:
To use the TEC EV4D, connect it to a power source and your computer or network via USB or serial port, load the label media, configure your label design through your chosen software, and begin printing. The printer's straightforward control interface facilitates easy operation for users of all skill levels.
Supported OS/Application/Industries:
This printer is compatible with major operating systems such as Windows, ensuring seamless integration into existing systems. It is particularly effective in industries that require reliable label printing for compliance, organization, or customer engagement.
Benefits & Compatibility:
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Reduced Operational Costs: Direct thermal technology cuts the long-term costs of consumables.
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Space Saving: Compact size allows placement on desks or counters where space is limited.
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Versatility: Supports a variety of media types and sizes for different labeling needs.
Warranty and FAQs:
The TEC EV4D comes with a standard manufacturer’s warranty, which includes support for any defects or issues that may arise. Comprehensive FAQs and support documentation are available to assist with setup, usage, and troubleshooting.
Shop Today & Receive Your Delivery:
Order your TEC EV4D today and experience enhanced efficiency and reliability in label printing. Our dependable delivery services ensure that your printer arrives quickly and ready for immediate use.
Best Price Guarantee:
We offer competitive pricing on the TEC EV4D. Find a lower price elsewhere? We'll match it!
After Sales Support:
Our dedicated support team is available to assist with any questions or issues, ensuring you maximize the benefits of your new printer.
Request for Customer Reviews and Testimonials:
If the TEC EV4D has improved your labeling process, please share your experience. Your feedback helps others make informed decisions and highlights the benefits of this compact and efficient printer.
Stock Availability:
Please contact us to confirm the availability of the TEC EV4D before placing your order. Products are generally available within 10-15 working days after order confirmation.
Get in Touch:
For more information or assistance with the TEC EV4D, contact our expert team. We're here to help you achieve your professional labeling goals with ease and efficiency.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately depict the actual product. Verify all details, including prices and product availability, with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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