NEOTECH
Milestone MHT-P19L Series RECEIPT PRINTER
Milestone MHT-P19L Series RECEIPT PRINTER
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your transaction efficiency with the Milestone MHT-P19L Series Receipt Printer. Designed for high-volume, high-speed printing in demanding environments. Available at Neotech!
Overview:
The Milestone MHT-P19L Series Receipt Printer is engineered for businesses that require reliable, high-speed receipt printing. This series is perfect for sectors like retail, hospitality, and quick-service restaurants where efficiency and speed are paramount.
Product Description:
The Milestone MHT-P19L Series features state-of-the-art thermal printing technology that ensures fast and clear printing. This printer is robust, designed to handle the high demands of busy environments, and comes with multiple connectivity options to integrate seamlessly into any existing system. Its durability and performance make it an ideal choice for businesses looking to streamline their operations.
Key Features:
- High-Speed Printing: Capable of printing at speeds that significantly reduce customer wait times.
- Exceptional Reliability: Constructed to withstand intensive use in high-traffic areas.
- Versatile Connectivity: Includes options like USB, Ethernet, and Bluetooth to accommodate various POS systems.
- Compact Design: Optimized to save space while providing full functionality.
- Easy to Use: Features drop-in paper loading and auto-cutting to enhance user experience.
Product Quality and Performance:
The MHT-P19L Series is built with a durable metal frame and high-quality print components, ensuring it can sustain continuous operation during peak hours. Its thermal print head is designed for longevity, offering consistent print quality without the need for frequent maintenance.
Specifications:
- Print Method: Direct Thermal
- Print Speed: Up to 260 mm/sec
- Print Width: 72mm or adjustable lesser widths
- Interfaces: USB, Ethernet, Bluetooth (optional Wi-Fi)
- Paper Type: Standard thermal roll, max diameter of 80 mm
Purpose of Use:
Ideal for any business environment that demands quick and efficient receipt printing, such as retail stores, supermarkets, cafes, and ticketing counters. The printer’s robust performance ensures that it can handle high volumes of transactions smoothly.
How to Use:
Connect the printer to your point of sale system using the desired interface. Load the thermal paper roll, ensuring it is placed correctly for easy feed. Configure the printer settings on your POS system to start printing. Regular maintenance is minimal, primarily involving cleaning and occasionally updating software if needed.
Supported OS/Application/Industries:
The MHT-P19L Series is compatible with operating systems like Windows, Android, and iOS, making it a versatile choice for different business applications. It is particularly effective in industries that require efficient, reliable receipt printing.
Benefits & Compatibility:
- Speeds up Service: High print speeds facilitate quicker transactions, enhancing customer satisfaction.
- Reduces Downtime: Designed for durability and easy maintenance, minimizing any operational interruptions.
- Flexible Integration: Supports various POS setups and can be easily integrated into existing networks.
Warranty and FAQs:
Comes with a comprehensive manufacturer's warranty that covers parts and labor. Additional support is available through our FAQ section or directly from Neotech’s customer service for setup, troubleshooting, or operational queries.
Shop Today & Receive Your Delivery Across the UAE!
Order your Milestone MHT-P19L Series Receipt Printer from Neotech and benefit from our fast, reliable delivery service across the UAE. Upgrade your business operations with a high-performance printer.
Best Price Guarantee:
Neotech offers competitive pricing on our receipt printers. Find a lower price elsewhere? We'll match it.
After Sales Support:
Our dedicated support team is ready to assist with any installation or operational questions, ensuring a seamless experience from setup to daily operations.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the MHT-P19L to help us continue to improve and assist other businesses in making informed decisions.
Stock Availability:
Please contact us to verify the availability of the Milestone MHT-P19L Series Receipt Printer before placing your order, ensuring timely delivery.
Get in Touch:
For further inquiries or detailed information about our products, please reach out to our expert support team at Neotech. We are committed to providing high-quality solutions tailored to the needs of your business.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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