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NEOTECH

BOCA receipt printer Vertical Lemur-R Heavy duty vertical

BOCA receipt printer Vertical Lemur-R Heavy duty vertical

Regular price Dhs. 0.00 AED
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Taxes included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Optimize your business operations with the Vertical Lemur-R, a heavy-duty vertical BOCA receipt printer designed for high-traffic areas where space and efficiency are paramount.


Overview:

The Vertical Lemur-R enhances the functionality of the traditional BOCA receipt printer by offering a vertical design that saves valuable counter space. This model is ideal for environments with high customer traffic and limited space, such as retail checkout areas, food service counters, and ticketing kiosks.

Product Description:

Designed to withstand the rigors of heavy use in commercial settings, the Vertical Lemur-R offers reliable, high-speed receipt printing in a compact, vertical footprint. This printer is engineered to operate continuously in demanding environments, ensuring consistent performance and durability. Its vertical orientation not only saves space but also facilitates easier access and usability.

Key Features:

  • Vertical Design: Maximizes counter space, perfect for tight work areas in busy environments.

  • Heavy Duty Construction: Built to handle high-volume printing with minimal maintenance required.

  • High-Speed Printing: Delivers quick printouts to keep transactions moving smoothly, reducing wait times.

  • Thermal Printing Technology: Ensures clear, durable receipts that are resistant to smudging and fading.

  • Flexible Connectivity: Comes equipped with USB and Ethernet connections, with optional Wi-Fi for greater flexibility.

Product Quality and Performance:

The Vertical Lemur-R uses advanced thermal printing technology to ensure that each receipt or ticket is printed clearly and quickly, making it an asset in environments that require efficient, continuous printing throughout the day. Its construction is focused on longevity and resistance to the typical wear and tear of busy commercial settings.

Specifications:

  • Print Method: Direct thermal

  • Orientation: Vertical design for optimal space use

  • Connectivity: USB, Ethernet, with optional Wi-Fi or Bluetooth

  • Print Speed: High-speed output for immediate receipt delivery

  • Media Compatibility: Supports standard thermal paper rolls used for receipts and tickets

Purpose of Use:

This printer is especially useful in environments where space saving is essential but high traffic volume demands efficiency, such as small retail stores, public transport ticket counters, and quick-service restaurants.

How to Use:

To set up the Vertical Lemur-R, simply connect it to your network or direct to a POS terminal via the available connectivity options, load the thermal paper, and configure your settings via the integrated control panel or connected system software. It’s designed for straightforward operation, allowing easy access for paper loading and maintenance.

Supported OS/Application/Industries:

The printer supports various operating systems, including Windows, macOS, and Linux, which allows for easy integration into most POS systems used in the retail, hospitality, and transportation sectors.

Benefits & Compatibility:

The vertical and heavy-duty design of the Lemur-R allows businesses to optimize their counter space while maintaining high efficiency in customer service operations. Its compatibility with various systems and its robust construction make it a reliable choice for businesses facing intense daily operations.

Warranty and FAQs:

Comes with a standard one-year warranty, reflecting confidence in the product’s robustness and functionality. Comprehensive FAQ sections and dedicated customer support are available to assist with any technical or operational questions.

Packaging/Weight/Dimension:

Includes the Vertical Lemur-R printer, power adapter, user manual, and necessary cables. The packaging is designed to protect the device during shipping and ensure it is ready for immediate setup upon arrival.

Shop Today & Receive Your Delivery:

Order your Vertical Lemur-R today to take advantage of our efficient delivery services, ensuring your business is equipped with a high-performance, space-saving receipt printer without delay.

Best Price Guarantee:

We offer the Vertical Lemur-R at competitive prices, with a guarantee to match any lower price found, ensuring you receive the best value for your investment.

After Sales Support:

Our dedicated team provides excellent after-sales service, ensuring that any issues with the Vertical Lemur-R are resolved promptly and that you can maximize its benefits for your business.

Request for Customer Reviews and Testimonials:

We value your feedback! Please share your experiences with the Vertical Lemur-R to help us improve our products and assist other customers in making informed decisions.

Get in Touch:

For more information about the Vertical Lemur-R or any other inquiries, please contact our customer service team. We're here to provide any assistance you need with your printing solutions.

Disclaimer:

All information provided is for general purposes only and may change without notice. Product images are illustrative and may not fully represent the actual product. Please verify all specifications and compatibility with our sales team before making a purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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