NEOTECH
Advanced Multi-Currency Detection Money Counting Machine
Advanced Multi-Currency Detection Money Counting Machine
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Efficiently count and authenticate banknotes from multiple currencies with our state-of-the-art money counting machine. Ensure accuracy and security in your financial operations.
Overview:
Our Multi-Currency Detection Money Counting Machine is specifically designed for businesses that handle international transactions. This machine provides an effective solution for counting and verifying banknotes from various currencies, incorporating advanced counterfeit detection to ensure the authenticity of every bill.
Product Description:
The Money Counting Machine with Multi-Currency Detection is built to offer precision, speed, and reliability. It supports numerous international currencies, making it an invaluable tool for global businesses, financial institutions, and retail operations dealing with foreign transactions.
Key Features:
- Multi-Currency Capability: Can accurately recognize and count banknotes from multiple currencies, streamlining the process of handling international transactions.
- Advanced Counterfeit Detection: Features cutting-edge technologies including ultraviolet (UV), magnetic (MG), and infrared (IR) sensors to detect counterfeit bills.
- High-Speed Counting: Capable of counting over 1,000 banknotes per minute, enhancing productivity and reducing time spent on manual counts.
- Easy-to-Use Interface: Includes a user-friendly digital display and intuitive controls, making operation straightforward and hassle-free.
Product Quality and Performance:
Designed for durability and continuous use, this machine is constructed with high-quality materials to withstand the demands of busy commercial settings. It consistently delivers high performance, ensuring long-term reliability for all cash handling needs.
Specifications:
- Dimensions: 320mm x 285mm x 205mm
- Weight: 6.8 kg
- Counting Speed: 1,000+ notes per minute
- Supported Currencies: Configurable for over 100 countries' currencies
Purpose of Use:
This counting machine is perfect for banks, currency exchange offices, retail shops, and any business that requires efficient and accurate handling of diverse currencies. It helps in managing cash flows effectively, ensuring accurate financial records.
How to Use:
To operate the machine, load the stack of mixed banknotes into the input tray, select the desired currency settings through the control panel, and start the counting operation. The machine will automatically sort and tally the notes, providing a detailed report of the total count and value.
Supported OS/Application/Industries:
Ideal for the financial sector, including banks and exchange bureaus, as well as retail businesses that frequently deal with foreign currencies. Its versatility also makes it suitable for tourism-related businesses and large international events.
Benefits & Compatibility:
- Efficiency and Accuracy: Reduces operational costs by minimizing errors and speeding up transaction times.
- Enhanced Security: Protects against financial fraud with advanced detection systems for identifying counterfeit notes.
- Flexibility: Easily updated to include new currencies or adapt to changes in banknote design.
Warranty and FAQs:
Comes with a comprehensive one-year warranty with extended service options available. Our FAQ section provides solutions to common issues, helping users get the best performance from their machine.
Packaging/Weight/Dimension:
Securely packaged to ensure protection during shipping, ready for immediate deployment upon arrival.
Shop Today & Receive Your Delivery:
Enhance your business operations by ordering our Multi-Currency Detection Money Counting Machine today. Benefit from our fast and reliable delivery services.
Best Price Guarantee:
We offer the best prices for top-quality counting machines. Find a lower price elsewhere, and we’ll match it, ensuring you get the best deal.
After Sales Support:
Our dedicated support team is ready to assist with any operational questions or technical issues, providing expert guidance and prompt resolutions.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences to help us continually improve our products and services.
Stock Availability:
Please check with us for current stock levels to ensure prompt delivery of your money counting machine.
Get in Touch:
For more detailed information or specific queries, please contact our customer support team. We are here to provide you with the assistance you need.
Disclaimer:
All product information is subject to change without notice. Images are illustrative and may not fully represent the actual product. Verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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