NEOTECH
80mm Thermal Paper Roll 57mm Thermal Paper Roll
80mm Thermal Paper Roll 57mm Thermal Paper Roll
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Stock up on 80mm Thermal Paper Rolls, ideal for high-quality receipt and ticket printing in any business environment. Click to order! Discover the efficiency of 57mm Thermal Paper Rolls, designed for seamless POS and mobile printing. Learn more and buy now!
Overview:
Our range of Thermal Paper Rolls, available in widths of 80mm and 57mm, caters to diverse business needs, from retail and hospitality to financial services. These rolls are designed to deliver high-quality prints for POS systems, mobile printers, and other thermal printing devices.
Product Descriptions:
80mm Thermal Paper Roll:
The 80mm Thermal Paper Roll is a staple in many retail and hospitality environments, providing clear, crisp prints for receipts, order summaries, and daily transactions. Compatible with standard thermal printers, this roll ensures smooth operation and excellent print clarity.
57mm Thermal Paper Roll:
Ideal for compact, mobile printing devices, the 57mm Thermal Paper Roll is extensively used in payment terminals, credit card processing, and small-scale receipt printing. Its smaller width is perfect for handheld devices, offering portability without sacrificing print quality.
Key Features:
- High-Quality Print Output: Both rolls produce sharp, clear text and images, crucial for receipts and records.
- BPA-Free Options Available: Safe for everyday handling and environmentally friendly.
- Long-Lasting Impressions: Resistant to fading, ensuring prints remain legible over time.
- Smooth and Jam-Free: Manufactured to prevent printer jams and disruptions.
Product Quality and Performance:
Our thermal paper rolls are crafted from premium materials that ensure consistent quality through every print. Each roll is tested to maintain high performance standards, reducing the risk of printer jams and ensuring the longevity of your thermal printing devices.
Specifications:
- Material: High-quality thermal paper optimized for smooth feeding and excellent ink absorption.
- Widths: Available in 80mm and 57mm to suit different printer types and uses.
- Lengths: Various lengths available to match the specific needs and usage rates of different businesses.
Purpose of Use:
These thermal paper rolls are designed for businesses that require reliable printing for transactions, customer interactions, and operational efficiency. They are essential for:
- Retail Stores: For printing sales receipts and daily transaction logs.
- Restaurants and Cafés: For order printing and customer billing.
- Service Providers: For billing and service receipts in sectors like parking, events, and transportation.
How to Use:
- Select the Correct Size: Choose the roll that fits your printer's specifications.
- Install the Roll: Insert the roll into your printer, ensuring the end feeds from the underside to avoid paper jams.
- Test the Print: Conduct a test print to ensure the paper feeds smoothly and the print quality meets your expectations.
Supported Industries:
These thermal paper rolls are versatile and can be used in any industry that relies on thermal printing technology, including retail, hospitality, finance, and healthcare.
Benefits & Compatibility:
- Efficient Operations: Quick and easy replacement minimizes downtime.
- Versatile Applications: Suitable for a wide range of thermal printers.
- Cost-Effective: Bulk purchasing options available to reduce supply costs.
Warranty and FAQs:
While consumables like thermal paper do not typically come with a warranty, we guarantee product quality and consistency. For tips on storage and handling, check our FAQ section.
Packaging/Weight/Dimension:
Each size is individually wrapped to protect against light and moisture, extending the shelf life and ensuring top performance. Bulk packages are available to accommodate high-volume users.
Shop Today & Receive Your Delivery:
Order your thermal paper rolls today to ensure continuous operation of your business. Our reliable delivery service ensures you never run out of essential supplies.
Best Price Guarantee:
We monitor our prices to ensure they are competitive. Find a lower price for the same quality product, and we'll match it.
After Sales Support:
Our customer service team is available to assist with any post-purchase inquiries, ensuring you are satisfied with your thermal paper rolls.
Request for Customer Reviews and Testimonials:
We value your feedback! Please share your experiences with our thermal paper rolls to help others make informed purchasing decisions.
Stock Availability:
Contact us to confirm the availability of our thermal paper rolls. We aim to keep our inventory accurate and ready for immediate dispatch.
Get in Touch:
For any inquiries or advice on selecting the right thermal paper for your needs, our expert team is ready to assist. Contact us today for personalized support.
Disclaimer:
Product specifications and availability may change without notice. Images are for illustrative purposes only and may not accurately represent the actual product. Confirm all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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