NEOTECH
Datalogic Matrix 220 Compact DPM Image Barcode Scanner
Datalogic Matrix 220 Compact DPM Image Barcode Scanner
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the Datalogic Matrix 220, a compact and robust DPM image barcode scanner, ideal for industrial applications requiring high precision and durability.
Overview
The Datalogic Matrix 220 is a compact image barcode scanner designed specifically for direct part marking (DPM) applications. It excels in environments where space is at a premium and precision is crucial, such as in electronics manufacturing, automotive assembly, and other industrial sectors.
Product Description:
Equipped with advanced imaging technology, the Matrix 220 is capable of decoding both 1D and 2D barcodes directly marked on objects. This capability is essential for tracking components throughout their lifecycle in industries like aerospace, healthcare, and manufacturing. The scanner's small footprint and high-speed imaging make it an excellent choice for integration into tight spaces on production lines or in automated equipment.
Key Features:
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High-Resolution Imaging: Captures intricate DPM barcodes with precision.
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Compact Design: Ideal for installation where space is limited.
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Robust Performance: Designed to operate reliably in harsh industrial environments.
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Easy Integration: Compatible with various industrial communication interfaces.
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Fast Decoding: Ensures minimal delay in production lines.
Product Quality and Performance:
The Matrix 220 is built to endure tough industrial conditions, including dust, vibration, and occasional impacts. Its high-speed decoding capabilities and ability to read low-contrast codes make it invaluable for maintaining efficiency in critical manufacturing processes.
Specifications:
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Type: Fixed-mount DPM Image Barcode Scanner
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Barcode Capability: Reads all standard 1D and 2D barcodes, including DPM
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Connectivity: Offers options such as Ethernet, serial, and USB
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Environmental Resistance: High tolerance for industrial environmental factors
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Dimensions and Weight: Compact and rugged for easy integration
Purpose of Use:
Optimal for use in industries that require reliable tracking of parts and components, such as automotive, aerospace, electronics manufacturing, and healthcare device production.
How to Use:
Install the scanner within your production system or along the assembly line. Connect it to your network or machine interface using the provided connectivity options. Configure the scanner settings to optimize its performance for your specific application needs.
Supported OS/Application/Industries:
The Matrix 220 is particularly useful in settings that demand high precision and durability, including but not limited to manufacturing, automotive, aerospace, and healthcare equipment.
Benefits & Compatibility:
Enhances operational efficiency by providing rapid, reliable barcode scanning in space-constrained setups. Its durability and advanced imaging technology make it a critical tool for industrial environments where accuracy and uptime are key.
Warranty and FAQs:
Comes with a manufacturer's warranty that covers defects in materials and workmanship. Extensive FAQs and customer support are available to assist with installation and operational queries.
Packaging/Weight/Dimension:
Includes the scanner, necessary cables, and installation guide. Packaging is designed to ensure the device is well-protected during shipping and arrives ready for immediate deployment.
Order Today & Enhance Your Manufacturing and Tracking Operations!
Invest in the Datalogic Matrix 220 for superior DPM scanning performance. Our fast delivery ensures that you can start improving your operational efficiency without delay.
Best Price Guarantee:
We strive to offer competitive pricing on our industrial scanners. If you find this model at a lower price elsewhere, we'll match it.
After Sales Support:
Our customer service team is ready to assist with any setup or operational questions, ensuring you are completely satisfied with your purchase.
Request for Customer Reviews and Testimonials:
We value your feedback! Please share your experiences with the Datalogic Matrix 220 to help others make informed purchasing decisions.
Stock Availability:
Check with us for the availability of this barcode scanner before placing your order to ensure timely delivery.
Get in Touch:
For more detailed information or assistance, contact our customer service team.
Disclaimer:
All information provided is for reference purposes only and is subject to change without notice. Product images are for illustrative purposes only and may not accurately reflect the actual product. Confirm all details, including prices and availability, with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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