NEOTECH
Datalogic Matrix 220: Compact Image-Based DPM Barcode Scanner
Datalogic Matrix 220: Compact Image-Based DPM Barcode Scanner
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience advanced DPM scanning with the Datalogic Matrix 220, a compact and versatile image-based barcode scanner designed for high-efficiency industrial environments.
Overview:
The Datalogic Matrix 220 imager reader is tailored for Direct Part Marking (DPM) applications, offering a compact, powerful solution for capturing data in high-demand industrial settings. Its size and performance make it ideal for integration into tight spaces where high-quality scanning is required.
Product Description:
This compact image-based DPM barcode scanner combines cutting-edge imaging technology with flexibility in connectivity and mounting options, making it a top choice for industries like automotive, electronics, and manufacturing. The Matrix 220 excels in fast, accurate barcode decoding, ensuring seamless operations.
Key Features:
- High-Resolution Imaging: Equipped with advanced image capture technology to accurately decode DPM barcodes.
- Compact Design: Small footprint allows for easy integration into limited spaces without compromising performance.
- Versatile Connectivity: Supports Ethernet, serial, and USB interfaces for easy integration into existing systems.
- Rugged Construction: Built to withstand harsh industrial environments with an IP65 rating for dust and water resistance.
Product Quality and Performance:
The Datalogic Matrix 220 is engineered to deliver reliable and fast barcode reading, crucial for optimizing production lines and reducing downtime. Its robust construction ensures long-term durability and continuous operation under tough conditions.
Specifications:
- Dimensions: 80mm x 50mm x 40mm
- Weight: 200g
- Scanning Technology: Image-based sensor for DPM
- Connectivity: Ethernet, Serial, USB
- IP Rating: IP65
Purpose of Use:
The Matrix 220 is particularly effective in environments requiring precision and rapid scanning, such as tracking parts in automotive manufacturing, electronic component assembly, and pharmaceutical labeling.
How to Use:
Mount the Matrix 220 in your desired location, connect it to your system using the appropriate interface, and configure it for your specific scanning needs. Its plug-and-play setup and versatile mounting options facilitate easy installation and operation.
Supported OS/Application/Industries:
Suitable for a wide range of applications across various industries that require dependable and precise barcode scanning, the Matrix 220 integrates smoothly with many industrial operating systems, enhancing its usability in diverse settings.
Benefits & Compatibility:
With its compact design and high-performance scanning, the Matrix 220 increases efficiency where space and speed are at a premium. Its compatibility with various interfaces ensures it can seamlessly integrate into nearly any industrial control system.
Warranty and FAQs:
Comes with a standard one-year warranty, emphasizing its quality and reliability. Our comprehensive FAQ section and customer support are available to help with installation, troubleshooting, and maintenance questions.
Packaging/Weight/Dimension:
The package includes the Datalogic Matrix 220 scanner, necessary cables, and an installation guide. It's designed for safe transit and quick setup, ensuring you can get up and running without delay.
Shop Today & Receive Your Delivery Across the UAE!
Purchase the Datalogic Matrix 220 today and benefit from our efficient delivery service throughout the UAE. Enhance your operational capabilities with this powerful scanning solution.
Best Price Guarantee:
We offer the best prices for the Datalogic Matrix 220 with our price match promise. Invest in top-tier scanning technology at the most competitive rates.
After Sales Support:
Our dedicated team provides excellent after-sales support to ensure your satisfaction and assist with any operational needs regarding the Matrix 220, from setup to daily use.
Request for Customer Reviews and Testimonials:
We value your feedback! Please share your experiences with the Datalogic Matrix 220 to help us improve our services and assist other customers in their selection process.
Get in Touch:
For more information about the Datalogic Matrix 220 or other inquiries, please contact our customer service team. We are here to provide any assistance you need with your industrial scanning requirements.
Disclaimer:
All content is provided for informational purposes only and may change without notice. Product images are illustrative and may not exactly represent the actual product. Verify all specifications and compatibility with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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