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NEOTECH

Geesung 18.5" POS Terminal for Restaurants & Supermarkets

Geesung 18.5" POS Terminal for Restaurants & Supermarkets

Regular price Dhs. 2,640.00 AED
Regular price Dhs. 2,870.00 AED Sale price Dhs. 2,640.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Efficiently manage your restaurant or supermarket with the Geesung 18.5" POS Terminal. Reliable, user-friendly, and designed for high traffic.

Overview:

Introduce your business to the Geesung 18.5 Inch POS Terminal System, crafted specifically for restaurant and supermarket environments. This robust POS solution offers an optimal balance of performance and usability to handle high-volume transactions with ease.

Product Description:

The Geesung 18.5-inch POS Terminal System combines functionality and durability to meet the needs of busy restaurants and supermarkets. Featuring a responsive touchscreen and powerful software capabilities, this system facilitates a smooth and efficient checkout process. Its compact design minimizes the counter space required while maximizing functionality with essential connectivity options like USB, WiFi, and Ethernet.

Key Features:

  • 18.5-inch Touchscreen: Bright, clear display for easy interaction and order processing.
  • Versatile Software Compatibility: Works seamlessly with most POS software, ideal for retail and hospitality.
  • Connectivity Options: Includes USB, WiFi, and Ethernet for complete connectivity solutions.
  • Durable Construction: Built to withstand the demands of high-traffic environments.

Product Quality and Performance:

The Geesung 18.5-inch POS is engineered for reliability, capable of enduring long hours of operation without faltering. Its fast processing capabilities ensure transactions are completed quickly, reducing customer wait times and enhancing overall satisfaction.

Specifications:

  • Display: 18.5-inch touchscreen
  • Compatibility: Suitable for various POS software systems
  • Connectivity: USB, WiFi, Ethernet
  • Dimensions: 460mm x 300mm x 220mm
  • Weight: 9 kg

Purpose of Use:

This POS terminal is designed for businesses like restaurants and supermarkets that require a dependable, efficient system to manage daily sales and customer interactions. It helps streamline operations, from order entry to payment processing.

How to Use:

  1. Setup: Install the POS terminal at your sales counter and connect it to your network.
  2. Software Installation: Load your preferred POS software and configure settings according to your business needs.
  3. Daily Operations: Use the touchscreen interface to process sales, manage inventory, and interact with customers.

Supported OS/Application/Industries:

The Geesung 18.5-inch POS is adaptable to a range of applications, supporting crucial retail and hospitality functions such as sales tracking, inventory management, and customer service.

Benefits & Compatibility:

With its compact footprint and robust performance, the Geesung POS enhances operational efficiency without consuming valuable counter space. It is compatible with a wide array of peripherals and applications, facilitating a versatile and integrated business management solution.

Warranty and FAQs:

Includes a one-year warranty with comprehensive support. An extensive FAQ section addresses common setup and operational questions, helping users maximize the benefits of their POS system.

Stock Availability:

Contact us to confirm availability before placing your order. The Geesung 18.5-inch POS is typically ready to ship within 10-15 working days after order confirmation.

Best Price Guarantee:

We offer competitive pricing for the Geesung 18.5-inch POS. Find a lower price? We'll match it, ensuring you receive the best value for your investment.

After Sales Support:

Our dedicated support team is available to ensure your satisfaction and assist with any issues that may arise during the use of your POS system.

Request for Customer Reviews and Testimonials:

We value your feedback and encourage you to share your experience using the Geesung 18.5-inch POS. Your insights help us improve and guide potential buyers in their decision-making process.

Get in Touch:

For more information or to receive expert advice on our POS systems, please contact our customer service team. We are here to help you optimize your business operations with the best tools available.

Disclaimer:

Product specifications and availability may change without prior notice. Images are for illustration purposes only and may not accurately reflect the actual product. Verify all information with our sales team before making a purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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