NEOTECH
BOCA printer with 2 paper paths Lemur-2 Premium
BOCA printer with 2 paper paths Lemur-2 Premium
Couldn't load pickup availability
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Achieve unmatched printing efficiency with the Lemur-2, a premium BOCA printer featuring dual paper paths, ideal for dynamic printing needs in high-volume settings like retail and logistics.
Overview:
The Lemur-2 is a highly versatile BOCA printer that enhances printing operations with its dual paper paths, allowing simultaneous printing from two separate media types. This feature is especially beneficial in environments that require high-speed, diverse printing capabilities, such as event venues, retail operations, and logistics centers.
Product Description:
Designed to handle a high volume of printing tasks efficiently, the Lemur-2 allows users to load two different types of paper, such as standard thermal and premium grade, or two sizes of media, enabling seamless switching between tasks without manual paper changes. This capability not only saves time but also increases productivity by accommodating a variety of printing needs in one device.
Key Features:
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Dual Paper Paths: Supports two separate paper types or sizes simultaneously, reducing downtime and enhancing workflow.
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High-Speed Printing: Delivers fast print speeds to keep up with demanding business environments, ensuring quick turnaround.
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Versatile Media Handling: Compatible with a wide range of media types, catering to various printing requirements.
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Durable Design: Constructed to withstand rigorous use in commercial settings, ensuring long-term reliability.
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Easy Integration: Features standard USB and Ethernet connectivity, with optional Wi-Fi, making it simple to integrate into existing networks.
Product Quality and Performance:
The Lemur-2 is built with high-quality components that support its dual-path functionality, providing dependable performance under continuous operation. Its thermal printing technology ensures crisp, clear outputs essential for barcode readability and ticket legibility, making it an indispensable tool in any high-volume printing setup.
Specifications:
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Print Method: Direct thermal
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Print Speed: Optimized for quick output to enhance operational efficiency
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Connectivity: USB, Ethernet, and optional Wi-Fi
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Paper Width: Accommodates multiple widths up to 4 inches
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Resolution: High resolution for precise and readable prints
Purpose of Use:
The Lemur-2 is ideal for sectors that require robust, versatile printing solutions, such as logistics for shipping labels, retail for point-of-sale receipts, and entertainment for ticketing. Its ability to handle different tasks concurrently significantly boosts productivity.
How to Use:
Setting up the Lemur-2 involves connecting it to your network via preferred connectivity options, loading it with the required paper types or sizes, and configuring it for specific printing tasks. The intuitive interface and software compatibility make it straightforward to manage multiple print jobs.
Supported OS/Application/Industries:
This printer supports various operating systems, including Windows, macOS, and Linux, which facilitates seamless integration into most IT infrastructures. It's particularly useful in industries that benefit from dual-path printing, such as entertainment, retail, and logistics.
Benefits & Compatibility:
With its dual-path feature, the Lemur-2 allows organizations to streamline their printing processes, reduce equipment needs, and minimize paper reloading intervals. This setup not only saves time but also reduces the potential for errors, enhancing overall efficiency.
Warranty and FAQs:
Comes with a standard one-year warranty, which reflects confidence in its durability and performance. A comprehensive FAQ section and robust customer support are available to assist with any technical or operational queries.
Packaging/Weight/Dimension:
Includes the Lemur-2 printer, power supply, user manual, and necessary cables. The packaging is designed to ensure that the printer is well-protected during transport and ready for immediate setup upon arrival.
Shop Today & Receive Your Delivery:
Order your Lemur-2 today to benefit from our efficient delivery services, ensuring your business is equipped with a versatile and capable printing solution without delay.
Best Price Guarantee:
We offer the Lemur-2 at competitive prices, with a guarantee to match any lower price found, ensuring you receive the best value for your investment.
After Sales Support:
Our dedicated team provides excellent after-sales service, ensuring that any issues with the Lemur-2 are resolved promptly and that you can maximize its benefits for your business.
Request for Customer Reviews and Testimonials:
We value your feedback! Please share your experiences with the Lemur-2 to help us improve our products and assist other customers in making informed decisions.
Get in Touch:
For more information about the Lemur-2 or any other inquiries, please contact our customer service team. We're here to provide any assistance you need with your printing solutions.
Disclaimer:
All information provided is for general purposes only and may change without notice. Product images are illustrative and may not fully represent the actual product. Please verify all specifications and compatibility with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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