NEOTECH
Flora X2512Pro/EP/G6 UV Flatbed Printer
Flora X2512Pro/EP/G6 UV Flatbed Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience unmatched printing precision with the Flora X2512Pro/EP/G6 UV flatbed printer. Perfect for high-detail, large-format printing tasks. Click to learn more!
Overview:
The Flora X2512Pro/EP/G6 UV flatbed printer epitomizes cutting-edge printing technology, designed to deliver high-resolution graphics on a wide range of substrates. With its exceptional versatility and precision, this printer is ideal for businesses looking to produce vibrant, detailed, and durable prints for various applications.
Product Description:
The Flora X2512Pro/EP/G6 features advanced UV curing technology that ensures fast drying and durable prints. Equipped with the latest printhead technology, it offers superior print quality, capable of handling fine details and complex images with ease. This printer is specifically engineered for flatbed printing, making it suitable for a diverse array of materials, from rigid substrates like glass and metal to flexible media such as vinyl and fabric.
Key Features:
- Advanced Printhead Technology: Utilizes state-of-the-art EP/G6 printheads for precise and clear imaging.
- Versatile Media Handling: Capable of printing on both rigid and flexible substrates up to a certain thickness.
- UV LED Curing: Fast curing times with UV LED technology enhance productivity and print longevity.
- High-Resolution Printing: Delivers exceptional print quality, perfect for detailed graphics and vibrant colors.
Product Quality and Performance:
The Flora X2512Pro/EP/G6 is built to industrial standards, ensuring reliability and robust performance under continuous operation. Its UV LED curing system not only speeds up the production process but also produces environmentally friendly prints with less energy consumption and lower emissions.
Specifications:
- Model: X2512Pro/EP/G6
- Printing Technology: UV-curable flatbed
- Max Print Area: 2.5 x 1.2 meters
- Ink System: UV curable inks compatible with a variety of materials
- Resolution: High resolution capable of detailed and complex prints
Purpose of Use:
Ideal for sign makers, print service providers, and manufacturers who need to produce high-quality prints on a variety of materials. It is especially suited for applications such as outdoor signage, interior decor, and bespoke furniture pieces.
How to Use:
- Preparation: Ensure the substrate is clean and properly aligned on the flatbed.
- Settings: Adjust the printer settings according to the substrate type and desired print quality.
- Printing: Start the printing process and monitor the operation to ensure quality consistency.
- Post-Processing: Allow the print to cure fully, which may include post-cure processes for certain materials.
Supported OS/Application/Industries:
The Flora X2512Pro/EP/G6 is highly versatile, supporting various operating systems and design software, making it suitable for industries including advertising, commercial printing, and industrial applications.
Benefits & Compatibility:
- Multi-Substrate Printing: Prints effectively on both flat and uneven surfaces.
- Eco-Friendly Printing: UV inks are more sustainable and less wasteful than traditional solvent inks.
- Long-lasting Results: UV prints are resistant to weather, water, and UV light, making them ideal for outdoor use.
Warranty and FAQs:
Comes with a comprehensive manufacturer's warranty that includes parts and labor, backed by a full support team. Check our FAQ section for more details on operation and maintenance.
Packaging/Weight/Dimension:
Shipped in industrial-grade packaging to ensure it arrives in optimal condition, ready for immediate installation and use.
Shop Today & Receive Your Delivery:
Order the Flora X2512Pro/EP/G6 today and benefit from our efficient delivery services, ensuring your business can quickly take advantage of its advanced capabilities.
Best Price Guarantee:
We offer competitive pricing on the Flora X2512Pro/EP/G6, ensuring you get the best deal for this top-tier printing technology.
After Sales Support:
Our dedicated support team is available to assist with any questions or issues, providing expert advice and prompt solutions to ensure you get the most out of your printer.
Request for Customer Reviews and Testimonials:
We value your feedback! Please share your experiences with the Flora X2512Pro/EP/G6 to help us improve our products and services.
Stock Availability:
Please contact us to verify the availability of the Flora X2512Pro/EP/G6. We ensure we maintain sufficient stock to meet demand.
Get in Touch:
For more information about the Flora X2512Pro/EP/G6, or to discuss your specific printing needs, please contact our sales team. We’re here to provide comprehensive support and guidance.
Disclaimer:
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability are subject to change. Always verify details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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