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NEOTECH

TCP-20 / TCP-21

TCP-20 / TCP-21

Regular price Dhs. 0.00 AED
Regular price Sale price Dhs. 0.00 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Efficient TCP-20 / TCP-21 POS terminals for streamlined retail and hospitality operations. Fast, reliable performance. Fast UAE shipping. Order now!


Product Overview:
The TCP-20 / TCP-21 POS Terminals are designed to meet the operational needs of retail, hospitality, and service-oriented businesses. These powerful point-of-sale (POS) terminals offer fast, reliable performance with easy-to-use touchscreens, ensuring quick transactions and efficient management of sales, inventory, and customer data.


Product Description:
The TCP-20 / TCP-21 POS Terminals are versatile, high-performance solutions for businesses looking to streamline operations and improve transaction efficiency. Both models feature a user-friendly touchscreen interface, making it easy for staff to process transactions, manage inventory, and handle customer orders.

With powerful processors, the TCP-20 and TCP-21 terminals can handle high transaction volumes without delays, making them ideal for busy retail stores, cafes, and restaurants. The sleek and modern design fits seamlessly into any environment, while multiple connectivity options allow for integration with printers, barcode scanners, card readers, and other peripherals.


Key Features:

  • Touchscreen Interface: Simple and intuitive operation for fast billing and transaction processing.
  • Powerful Performance: Equipped with high-speed processors for quick and reliable operation, even during peak hours.
  • Multiple Connectivity Options: Supports USB, Ethernet, and Wi-Fi for seamless integration with peripherals like printers and barcode scanners.
  • Compact and Durable Design: Modern, space-saving design suitable for retail counters and restaurant setups.
  • Versatile Applications: Ideal for retail stores, restaurants, and service-based businesses for managing transactions, inventory, and customer data.

Performance and Quality:
The TCP-20 / TCP-21 POS Terminals are built to deliver high performance in busy environments. The terminals ensure smooth, efficient transactions, thanks to their powerful processors and ample connectivity options. The touchscreens are responsive, offering clear visuals for fast and accurate operation, even during peak business hours.


Specifications:

  • Screen Size: Typically available in 15- or 17-inch sizes, depending on the model.
  • Display Type: Capacitive Touchscreen
  • Processor: High-performance processor for fast transactions.
  • Operating System: Available in both Android and Windows configurations.
  • Connectivity: USB, Ethernet, Wi-Fi
  • Design: Compact and space-saving design.

How to Use:
Simply power on the TCP-20 / TCP-21 POS Terminal and connect it to your network via Ethernet or Wi-Fi. Install your preferred POS software or business applications, and connect peripherals such as barcode scanners, receipt printers, and card readers through the provided USB ports. The intuitive touchscreen allows for quick and easy operation by staff, ensuring efficient transaction management.


Benefits & Compatibility:
The TCP-20 / TCP-21 terminals are highly compatible with most POS software applications and can be integrated with a wide range of peripherals. These terminals are perfect for retail, cafes, and restaurants, offering reliable, fast performance to enhance business operations and customer service.


Warranty and FAQs:
We offer a one-year warranty on all TCP-20 / TCP-21 POS Terminals. For any questions regarding setup, compatibility, or performance, our support team is available to assist.


Packaging/Weight/Dimension:
The TCP-20 / TCP-21 comes securely packaged with the terminal unit, power cable, and user guide for easy installation.


Best Price Guarantee:
At Neotech, we offer the best prices for the TCP-20 / TCP-21 POS Terminals. If you find a lower price elsewhere, we’ll match it to ensure you get the best deal.


Shop Today & Receive Fast Delivery Across UAE:
Order your TCP-20 / TCP-21 POS Terminals today and enjoy fast, reliable shipping across the UAE, including Dubai, Abu Dhabi, and Sharjah.


Stock Availability:
The TCP-20 / TCP-21 is typically in stock. If temporarily unavailable, restocking usually takes 10-15 business days. For urgent orders, please contact us to confirm availability.


Get in Touch:
For any inquiries or support related to the TCP-20 / TCP-21 POS Terminals, feel free to contact our expert team for assistance with setup, technical support, or order inquiries.


Disclaimer:
The product details provided are for general reference and may change without notice. Product images are for illustration purposes only and may not reflect the actual product. Please verify all specifications with our sales team before purchasing. Neotech assumes no responsibility for discrepancies in product availability, pricing, or specifications.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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