NEOTECH
Logitech Ergo Series MX ERGO
Logitech Ergo Series MX ERGO
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview:
The Logitech Ergo Series MX Vertical Ergonomic Mouse is designed to provide maximum comfort and reduce wrist strain for professionals who spend long hours on the computer. Its unique vertical design promotes a natural handshake position, reducing muscle strain by 10% compared to standard mice. The MX Vertical combines ergonomic comfort with high-precision tracking, making it ideal for enhancing productivity and comfort in any work environment.
Product Description:
Upgrade your workspace with the Logitech Ergo Series MX Vertical Ergonomic Mouse. This innovative mouse is designed to keep your hand in a natural handshake position, reducing muscle strain and enhancing comfort during prolonged use. The MX Vertical features a 57-degree angle that promotes a more ergonomic posture, helping to reduce forearm twisting and wrist pressure. With its high-precision optical sensor and adjustable DPI settings, the MX Vertical ensures smooth and accurate cursor control on any surface. Connect via Bluetooth, the included USB-C charging cable, or the Logitech Unifying USB receiver, offering flexible connectivity options. Ideal for business professionals who prioritize comfort and efficiency in their work setup.
Key Features:
- Ergonomic Vertical Design: The 57-degree angle keeps your hand in a natural handshake position, reducing muscle strain and wrist pressure by 10%.
- Precision Tracking: High-precision optical sensor with adjustable DPI settings (400 to 4000 DPI) for smooth and accurate cursor control on any surface.
- Dual Connectivity: Connects via Bluetooth, USB-C, or the Logitech Unifying USB receiver, providing flexible connectivity options for various devices.
- Long Battery Life: Rechargeable battery lasts up to 4 months on a full charge, ensuring uninterrupted productivity.
- Customizable Buttons: Four customizable buttons allow for quick access to frequently used functions, enhancing workflow efficiency.
- High-Quality Materials: Made with premium materials for durability and a comfortable grip, perfect for daily use in professional environments.
Product Quality and Performance:
The Logitech MX Vertical Ergonomic Mouse is built for superior quality and performance. Its vertical design and high-precision tracking offer exceptional comfort and control, making it a top choice for professionals who require an ergonomic solution to reduce strain and increase productivity. Users appreciate the reduced muscle strain and the flexibility of customizable settings, making it suitable for various tasks and work environments.
Specifications:
- Connection Type: Bluetooth, USB-C, or Logitech Unifying USB receiver
- Wireless Range: Up to 10 meters (33 feet)
- Battery Life: Up to 4 months on a full charge (rechargeable battery)
- DPI Range: 400 to 4000 DPI (adjustable)
- Compatibility: Windows 8 or later, macOS 10.13 or later, Linux
- Dimensions: 78.5 x 79 x 120 mm
- Weight: 135 g
Purpose of Use:
The MX Vertical is ideal for professionals who spend extended hours using a computer and need an ergonomic solution to enhance comfort and reduce the risk of repetitive strain injuries. It is perfect for use in corporate offices, home offices, and other professional settings where ergonomic workspace solutions are essential.
How to Use:
To use the Logitech MX Vertical Ergonomic Mouse, connect it to your computer via Bluetooth, USB-C, or the Logitech Unifying USB receiver. Hold the mouse in a natural handshake position, and use the customizable buttons to enhance your workflow. Adjust the DPI settings using the dedicated button to match your preferred cursor speed for different tasks.
Supported OS/Application/Industries:
The MX Vertical is compatible with Windows, macOS, and Linux operating systems. It is suitable for use in various industries, including corporate offices, design studios, healthcare environments, and any setting where ergonomic tools are beneficial.
Benefits & Compatibility:
The Logitech MX Vertical provides ergonomic comfort and precise control, making it ideal for reducing strain and enhancing productivity. Its compatibility with multiple operating systems ensures broad usability across various devices and work environments.
Warranty and FAQs:
The Logitech MX Vertical Ergonomic Mouse comes with a 1-year limited hardware warranty. For common questions about usage, compatibility, and setup, refer to our FAQs section to ensure a seamless experience.
Packaging/Weight/Dimension:
This mouse is packaged in a compact, eco-friendly box for secure shipping. The product dimensions are 78.5 x 79 x 120 mm, and it weighs 135 g, making it easy to handle and set up.
Shop Today & Receive Your Delivery Across the UAE:
Order the Logitech MX Vertical Ergonomic Mouse today and enjoy fast, reliable delivery across the UAE. Enhance your workspace comfort and productivity with this ergonomic mouse.
Best Price Guarantee:
We offer a best price guarantee on the Logitech MX Vertical Ergonomic Mouse, ensuring you receive excellent value for this premium ergonomic product.
After-Sales Support:
Our dedicated after-sales support team is here to assist with any inquiries or concerns, providing comprehensive support from purchase to use.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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