NEOTECH
3 inch Direct Thermal POS Printer SLK-TE122
3 inch Direct Thermal POS Printer SLK-TE122
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore the SLK-TE122, a versatile 3-inch direct thermal POS printer designed for fast, high-quality printing in retail and hospitality environments. Compact and efficient.
Overview:
Meet the SLK-TE122, a 3-inch direct thermal POS printer that combines speed and quality in a compact design. Engineered for retail and hospitality settings, this printer delivers crisp receipts and labels without the need for ink or toner, ensuring cost-effective operation and seamless integration into your existing setup.
Product Description:
The SLK-TE122 3-inch direct thermal POS printer is designed to handle the demands of high-volume retail and hospitality environments. With its compact footprint, this printer fits easily into any point-of-sale area, delivering fast, reliable printing without the hassle of replacing ink cartridges or ribbons. The direct thermal technology ensures clear, smudge-free receipts, making it perfect for busy environments where efficiency and quality are paramount. It offers versatile connectivity options, including USB and Ethernet, allowing for seamless integration with various POS systems.
Key Features:
- Compact Footprint: Saves valuable counter space, ideal for busy retail and hospitality settings.
- Direct Thermal Printing: Provides crisp, clear printing without the need for ink or toner, reducing maintenance costs.
- Fast Printing Speed: Enhances transaction speed with a quick print output of up to 200mm per second.
- Easy-to-Use Interface: Simple operation with intuitive controls and straightforward paper loading.
- Versatile Connectivity: Equipped with USB and Ethernet ports for easy integration with a variety of POS systems.
Product Quality and Performance:
The SLK-TE122 excels in quality and performance, built to withstand the rigors of high-demand environments. With a print speed of up to 200mm per second, it ensures quick and efficient transactions, helping reduce customer wait times and improve service. Its robust construction and high-quality components ensure long-lasting durability and reliable performance.
Specifications:
- Print Method: Direct Thermal
- Print Width: Up to 3 inches
- Dimensions: 5.5" x 7.8" x 5.0" (W x D x H)
- Weight: 2.9 lbs
- Print Speed: Up to 200mm/sec
- Resolution: 203 DPI
- Connectivity: USB, Ethernet
Purpose of Use:
The SLK-TE122 is designed for use in retail and hospitality environments where quick, reliable printing is essential. It’s perfect for printing receipts, labels, and barcodes, making it versatile for various applications, from customer checkouts to kitchen orders.
How to Use:
- Setup: Place the printer in a suitable location and connect it to your POS system using the USB or Ethernet port.
- Load Paper: Open the cover, insert the thermal paper roll, and close the cover securely to begin printing.
- Operate: Use the printer’s easy-to-navigate interface to manage print jobs and maintain efficiency.
Supported OS/Application/Industries:
Compatible with multiple operating systems, including Windows, Linux, and macOS, the SLK-TE122 is ideal for diverse industries such as retail, hospitality, and healthcare. Its adaptability ensures it meets the needs of any high-volume printing environment.
Benefits & Compatibility:
- Cost-Efficient: Lower operational costs with direct thermal printing that eliminates the need for additional consumables.
- Energy-Efficient: Designed for low power consumption, making it environmentally friendly and cost-effective.
- Broad Compatibility: Integrates easily with various POS software and systems, providing flexibility and ease of use.
Warranty and FAQs:
The SLK-TE122 comes with a standard one-year warranty, covering parts and labor to ensure peace of mind. Additional extended warranty options are available for purchase. For more details on setup and troubleshooting, visit our FAQ section.
Packaging/Weight/Dimension:
The SLK-TE122 is packaged securely to prevent damage during transit. Its lightweight and compact design make it easy to handle and install.
- Weight: 2.9 lbs
- Dimensions: 5.5" x 7.8" x 5.0"
Shop Today & Receive Your Delivery:
Purchase the SLK-TE122 today for reliable, fast delivery straight to your business. Our efficient delivery service ensures you receive your printer promptly and in perfect condition.
Best Price Guarantee:
Benefit from our best price guarantee on the SLK-TE122, ensuring you get the most value for a high-quality POS printer. Shop with confidence, knowing you're getting the best deal available.
After-Sales Support:
We offer comprehensive after-sales support to ensure your satisfaction with your purchase. Our team is ready to assist with any questions or issues that may arise.
Request for Customer Reviews and Testimonials:
Share your experience with the SLK-TE122! Your feedback helps others find the best POS printer for their business needs.
Stock Availability:
The SLK-TE122 is currently in stock and available for immediate shipping. Secure yours now to enhance your business’s point-of-sale operations.
Get in Touch:
For further information or assistance, contact our support team via phone or email. We’re here to help with any inquiries.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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