NEOTECH
GoPro HERO11 Black Mini Camera
GoPro HERO11 Black Mini Camera
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Description:
The GoPro HERO11 Black Mini Camera is the ultimate companion for adventure enthusiasts and action sports lovers. With its compact size and powerful features, this camera is designed to capture every thrilling moment in stunning detail. Whether you're diving, biking, or hiking, the GoPro HERO11 Black Mini ensures you never miss a beat.
Design and Functionality:
The GoPro HERO11 Black Mini boasts a sleek, compact design that fits easily into your pocket or mounts seamlessly on your gear. Its rugged build is waterproof up to 10 meters, making it ideal for capturing underwater adventures without the need for additional housing. The intuitive one-button control simplifies operation, allowing you to focus on the action.
Key Features:
- 5.3K Video Recording: Capture stunning video with resolutions up to 5.3K at 60fps, delivering incredible clarity and detail.
- HyperSmooth 4.0 Stabilization: Achieve smooth, gimbal-like stabilization, even in the most dynamic environments.
- TimeWarp 3.0: Create mesmerizing time-lapse videos with adjustable speed settings.
- Waterproof up to 10m: Dive deep and capture underwater adventures without the need for extra housing.
- Voice Control: Hands-free control with voice commands, perfect for when you're on the move.
- Compact and Lightweight: Easy to carry and mount, ensuring versatility in any adventure.
Product Quality and Performance:
The GoPro HERO11 Black Mini is built to deliver top-notch performance and durability. With its advanced sensor and powerful GP2 processor, this camera ensures superior image quality and responsiveness. User testimonials highlight its robustness and versatility, making it a trusted choice for capturing high-adrenaline activities.
Specifications:
- Dimensions: 52.4 x 38 x 51.2 mm
- Weight: 133g
- Sensor: 23.6 MP
- Video Resolution: 5.3K at 60fps, 4K at 120fps
- Battery Life: Up to 90 minutes of recording
- Material Composition: Durable, eco-friendly materials
Purpose of Use:
The GoPro HERO11 Black Mini is perfect for capturing a wide range of activities, from extreme sports and outdoor adventures to travel and everyday moments. Its compact size and rugged design make it ideal for mounting on helmets, bikes, and other gear, ensuring you can document your adventures from unique perspectives.
How to Use:
Getting started with the GoPro HERO11 Black Mini is straightforward. Charge the battery fully and insert a compatible microSD card. Turn on the camera and use the intuitive one-button control to start recording. For advanced features, such as voice control and settings adjustments, refer to the included user manual. Regularly clean and maintain the camera to ensure optimal performance.
Supported OS/Application/Industries:
The GoPro HERO11 Black Mini is compatible with both iOS and Android via the GoPro Quik app, allowing for easy video editing and sharing. It is highly relevant in industries such as sports, adventure tourism, and media production, enhancing content creation and storytelling.
Benefits & Compatibility:
- Exceptional Video Quality: Capture high-resolution video with remarkable clarity and detail.
- Stabilization Technology: HyperSmooth 4.0 ensures smooth, professional-grade footage.
- Versatile Mounting Options: Compact and lightweight design allows for versatile mounting and shooting angles.
Warranty and FAQs:
The GoPro HERO11 Black Mini comes with a one-year warranty covering any manufacturing defects. For common questions and troubleshooting tips, visit the NEO Digital product services page. Should any issues arise, our support team is ready to assist, and the RMA process will be initiated if necessary.
Delivery Services (UAE):
We offer prompt and reliable delivery services across the UAE, ensuring your GoPro HERO11 Black Mini Camera reaches you quickly and safely. Our delivery network covers all major cities and emirates, providing a hassle-free shopping experience.
After Sales Support:
Customer satisfaction is paramount to us. We provide comprehensive after-sales support to address any concerns and ensure a seamless experience with your GoPro HERO11 Black Mini. Our team is ready to assist with any queries or concerns.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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