NEOTECH
HP LJ M428DW MFP - Print, Copy and Scan Printer
HP LJ M428DW MFP - Print, Copy and Scan Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the versatility of the HP LaserJet Pro M428dw MFP, designed to print, copy, and scan with precision. Ideal for busy offices needing a compact yet powerful solution with wireless connectivity.
Overview:
The HP LaserJet Pro M428dw MFP is a robust multifunction printer that offers comprehensive capabilities including printing, copying, and scanning. This device is engineered to streamline workflow and increase efficiency in small to medium-sized business environments.
Product Description:
This multifunction printer delivers exceptional print quality with a resolution of up to 1200 x 1200 dpi and speeds up to 38 pages per minute, ensuring quick and crisp document output. The M428dw features wireless functionality, allowing users to easily connect and print from various devices such as smartphones and tablets via HP ePrint, Apple AirPrint™, and Google Cloud Print™. It includes valuable security features to protect sensitive data and comes equipped with a user-friendly touchscreen for easy navigation and operation.
Key Features:
- Print, Copy, Scan Functions: Provides comprehensive document management capabilities in one device.
- High Print Speeds: Up to 38 ppm to keep up with the demands of fast-paced business environments.
- High Resolution: Delivers sharp text and detailed graphics with a 1200 x 1200 dpi print resolution.
- Wireless Connectivity: Offers flexibility with Wi-Fi, NFC touch-to-print, and robust mobile printing options.
- Enhanced Security Features: Protects against threats and secures sensitive data.
- Intuitive Touchscreen Interface: Simplifies operation with a color touchscreen for all major functions.
- Automatic Duplex Printing: Saves paper and time with efficient two-sided printing.
Product Quality and Performance:
The HP LaserJet Pro M428dw MFP is built to offer reliable performance and endure the rigors of daily office use, providing consistent output without compromising quality. It is designed for durability and long-term efficiency, making it a practical investment for businesses looking for a low-maintenance solution.
Specifications:
- Type: Multifunction monochrome laser printer
- Functions: Print, Copy, Scan
- Print Speed: Up to 38 ppm
- Print Resolution: 1200 x 1200 dpi
- Connectivity: USB, Ethernet, Wi-Fi, NFC
- Media Sizes Supported: A4, A5, A6, B5, envelopes
- Duty Cycle: Up to 80,000 pages per month
Purpose of Use:
The HP LaserJet Pro M428dw MFP is ideal for small to medium-sized offices or workgroups that require robust printing, copying, and scanning functionality combined with flexible connectivity options to support a variety of business processes.
How to Use:
- Setup: Unpack the printer, connect to power, and complete the initial setup on the touchscreen interface.
- Software Installation: Install the necessary drivers and software from the HP website or included CD to enable all features.
- Connectivity Setup: Configure Wi-Fi or Ethernet settings through the printer’s setup menu to connect the printer to your network.
- Daily Use: Use the touchscreen to navigate printing, copying, and scanning functions. Utilize the HP Smart app for enhanced control from mobile devices.
- Maintenance: Regularly check and replace toner cartridges as needed. Utilize the printer’s built-in cleaning and maintenance tools to ensure optimal performance.
Benefits & Compatibility:
- Space Efficiency: Combines multiple functions into one machine, saving valuable office space.
- Cost-Effective: Reduces overall costs by consolidating devices and lowering energy consumption with HP’s Auto-On/Auto-Off Technology.
- User-Friendly: Easy to set up and operate, with minimal training required for staff.
Warranty and FAQs:
Comes with a standard one-year warranty, with additional HP Care Packs available for extended coverage. For troubleshooting and FAQs, access HP’s online support or contact customer service directly.
Packaging/Weight/Dimension:
Includes the MFP, preinstalled HP Black LaserJet Toner Cartridge, guide, power cord, phone cord, and software CD. The package is designed for secure shipping and easy setup.
Shop Today & Receive Your Delivery:
Order the HP LaserJet Pro M428dw MFP today and enhance your office productivity with reliable, high-quality printing. Explore our shipping options for fast delivery.
Best Price Guarantee:
We offer competitive pricing on our range of printers. If you find the HP LaserJet Pro M428dw MFP for less elsewhere, let us know, and we will match the price.
After Sales Support:
Our customer service team is ready to assist with any setup issues or operational questions, ensuring a smooth experience with your new multifunction printer.
Request for Customer Reviews and Testimonials:
We value your feedback! Please share your experiences with the HP LaserJet Pro M428dw MFP to help others make informed purchasing decisions.
Stock Availability:
For the most current stock information on the HP LaserJet Pro M428dw MFP, please contact our sales team directly to ensure prompt and efficient service.
Get in Touch:
For more detailed information or assistance with your purchase, please contact our customer service team. We are committed to providing excellent service and ensuring you select the best printer for your business needs.
Disclaimer:
All information about the HP LaserJet Pro M428dw MFP is provided for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all details with our sales team before making a purchase. Prices and availability are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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