NEOTECH
HP VICTUS 16-D1007NE GAMING Laptop - 12th Gen i5-12500H, 8GB, 512GB SSD, NVIDIA GeForce GTX 1650 4GB, 16.1" FHD
HP VICTUS 16-D1007NE GAMING Laptop - 12th Gen i5-12500H, 8GB, 512GB SSD, NVIDIA GeForce GTX 1650 4GB, 16.1" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience gaming excellence with the HP Victus 16-D1007NE. Powered by a 12th Gen Intel i5 processor, NVIDIA GTX 1650, and a 16.1" FHD display. Perfect for gamers seeking a competitive edge and smooth performance.
Overview:
The HP Victus 16-D1007NE Gaming Laptop is engineered to provide a solid gaming experience without breaking the bank. It’s designed for gamers and creative professionals who need reliable performance for both work and play.
Product Description:
The HP Victus 16-D1007NE features the 12th Gen Intel Core i5-12500H processor which offers a blend of power and efficiency, making it perfect for high-demand gaming and multitasking. The 8GB of RAM facilitates smooth gameplay and efficient performance across multiple applications. Equipped with a NVIDIA GeForce GTX 1650 4GB graphics card, it delivers clear and detailed visuals on its 16.1-inch Full HD display, making it ideal for medium to high settings on most modern games. The 512GB SSD ensures quick boot times and speedy loading of applications and games. This laptop also boasts a modern design with enhanced cooling solutions to keep performance at its peak during intense gaming sessions.
Key Features:
- CPU: 12th Gen Intel Core i5-12500H for high-speed processing.
- Graphics: NVIDIA GeForce GTX 1650 4GB for quality gaming visuals.
- Memory: 8GB RAM for effective multitasking.
- Storage: 512GB SSD for ample and fast storage space.
- Display: 16.1" FHD with anti-glare screen for a better viewing experience.
- Design: Robust with a focus on enhanced thermal cooling.
Product Quality and Performance:
The HP Victus 16-D1007NE is built to endure long gaming sessions with a design that emphasizes durability and cooling. It is tested for quality and performance, ensuring it can handle both everyday tasks and gaming without compromise.
Specifications:
- Dimensions: 37 x 26 x 2.35 cm
- Weight: 2.46 kg
- Operating System: Windows 11 Home
- Battery Life: Up to 6 hours of mixed usage
Purpose of Use:
This laptop is tailored for gamers who need a reliable and affordable solution that balances performance with cost. It’s also suitable for students and professionals in creative fields such as video editing and graphic design due to its versatile capabilities.
How to Use:
Unpack the laptop, connect it to power, and boot up. Follow on-screen instructions to set up Windows 11 Home. Adjust graphic and system settings to optimize performance for games and applications as needed.
Supported OS/Application/Industries:
Optimized for gaming but also great for creative applications like Adobe Photoshop, Premiere Pro, and other software that benefits from strong GPU performance.
Benefits & Compatibility:
- Versatile Performance: Handles gaming, streaming, and content creation efficiently.
- Enhanced Display: Offers a large, immersive visual experience without sacrificing portability.
- Cost-Effective: Provides excellent value for gamers and creatives on a budget.
Warranty and FAQs:
Comes with a standard one-year warranty. Additional protection plans are available. Check our FAQ section for more information about optimizing your device.
Shop Today & Receive Your Delivery Across the UAE!
Get the HP Victus 16-D1007NE today and start enjoying enhanced gaming and productivity without delay.
Best Price Guarantee:
We ensure you receive the best possible price for the HP Victus 16-D1007NE. Find it cheaper? We'll match it.
After Sales Support:
Our dedicated support team is here to help with any technical issues or questions, ensuring a seamless experience with your new laptop.
Request for Customer Reviews and Testimonials:
We appreciate your feedback! Please leave a review to help us improve and assist other customers in making informed decisions.
Stock Availability:
Contact us directly to check the availability of the HP Victus 16-D1007NE Gaming Laptop before placing your order.
Get in Touch:
For more detailed information or assistance with your HP Victus 16-D1007NE, please contact our customer service team.
Disclaimer:
All information regarding the HP Victus 16-D1007NE Gaming Laptop is for general purposes only and may change without notice. Confirm specifics with our sales team before making a purchase. Product images are for illustrative purposes only and may not accurately represent the actual product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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