NEOTECH
HP ZBOOK FIREFLY 16 G11 (2024) Mobile Workstation - Series 1 Ultra 5-125H, 16GB, 512GB SSD, NVIDIA RTX A500 4GB, 16" WUXGA
HP ZBOOK FIREFLY 16 G11 (2024) Mobile Workstation - Series 1 Ultra 5-125H, 16GB, 512GB SSD, NVIDIA RTX A500 4GB, 16" WUXGA
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your professional capabilities with the HP ZBook Firefly 16 G11, featuring a Series 1 Ultra 5-125H processor, 16GB RAM, 512GB SSD, and NVIDIA RTX A500 graphics on a 16-inch WUXGA display. Perfect for on-the-go professionals.
Overview:
The HP ZBook Firefly 16 G11 Mobile Workstation is crafted for professionals seeking a blend of performance and portability. Powered by the Series 1 Ultra 5-125H processor, equipped with 16GB of RAM, a 512GB SSD, and an NVIDIA RTX A500 graphics card, this workstation is designed to handle demanding tasks across various industries efficiently.
Product Description:
The HP ZBook Firefly 16 G11 offers top-tier performance in a sleek and mobile form factor. The 16-inch WUXGA display provides ample workspace and vivid visuals, ideal for detailed graphical tasks and presentations. With the Series 1 Ultra 5-125H processor at its core, users can expect seamless multitasking and rapid processing, making it suitable for everything from complex data analysis to advanced graphic design. The inclusion of the NVIDIA RTX A500 graphics ensures robust rendering capabilities for professionals in creative and technical fields.
Key Features:
- High-Performance Processor: Series 1 Ultra 5-125H for efficient handling of intensive applications.
- Powerful Graphics: NVIDIA RTX A500 with 4GB dedicated memory, perfect for professional CAD, 3D modeling, and video editing.
- Ample Memory and Storage: 16GB of RAM and a 512GB SSD for quick access to files and smooth multitasking.
- Large 16-inch WUXGA Display: Offers enhanced visibility and detail with a resolution of 1920x1200.
- Portable Design: Thin and light build, making it ideal for professionals on the move.
Product Quality and Performance:
The HP ZBook Firefly 16 G11 is engineered to meet the rigorous demands of professional environments, featuring a durable build and advanced cooling technology to maintain optimal performance during prolonged use. It is tested to withstand the challenges of mobile work, ensuring reliability wherever your work takes you.
Specifications:
- Processor: Series 1 Ultra 5-125H
- Memory: 16GB DDR4 RAM
- Storage: 512GB PCIe NVMe SSD
- Graphics: NVIDIA RTX A500, 4GB GDDR6
- Display: 16-inch WUXGA (1920x1200), anti-glare
- Operating System: Windows 11 Pro
- Battery Life: Long-lasting with fast charging capabilities
- Connectivity: Wi-Fi 6, Bluetooth 5.2, multiple USB ports, HDMI, and an SD card reader
- Dimensions and Weight: [Please add dimensions and weight]
Purpose of Use:
This mobile workstation is particularly suited for professionals in engineering, architecture, graphic design, and video production, where power and screen real estate are essential for productivity.
How to Use:
To begin using the HP ZBook Firefly 16 G11, set it up by connecting to a power source, booting the system, and following the on-screen instructions to install necessary software and drivers. Optimize your workspace by connecting peripherals such as external monitors, keyboards, and a mouse for an enhanced ergonomic setup.
Supported Industries:
Ideal for the tech, creative, and engineering sectors, where high-performance computing is crucial for tasks such as 3D modeling, large-scale data processing, and complex financial simulations.
Benefits & Compatibility:
Combines robust processing power with high mobility, offering a versatile solution for users who frequently transition between fieldwork and office settings. Compatible with industry-standard software across various sectors.
Warranty and FAQs:
Includes HP’s standard warranty for laptops, covering hardware defects and offering support services. Users can access detailed FAQs and support through HP’s customer service network.
Packaging/Weight/Dimension:
Comes securely packaged with eco-friendly materials, including the workstation, power adapter, and user documentation. Packaging details provide dimensions and weight to aid in planning for mobility and setup.
Best Price Guarantee:
NEOTECH guarantees the best price for the HP ZBook Firefly 16 G11. If you find a lower price elsewhere, we will match it, ensuring you receive the best value for your investment.
After Sales Support:
NEOTECH offers comprehensive after-sales support, including technical assistance and warranty service, ensuring any issues you encounter are resolved quickly.
Request for Customer Reviews and Testimonials:
We encourage buyers to share their experiences with the HP ZBook Firefly 16 G11 to help others make informed purchasing decisions and to provide feedback for continuous product improvement.
Stock Availability:
Please contact NEOTECH to confirm the availability of the HP ZBook Firefly 16 G11. We strive to keep this high-demand model in stock for immediate delivery.
Get in Touch:
For more detailed information about the HP ZBook Firefly 16 G11 or for assistance with your purchase, please contact NEOTECH’s customer service team. We are dedicated to providing expert help and ensuring customer satisfaction.
Disclaimer:
All product details are for informational purposes only and are subject to change without notice. While we strive to provide accurate product information, actual product packaging and materials may contain more and/or different information than shown on our website. Always read labels, warnings, and directions provided with the product before using or consuming
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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