NEOTECH
HP Envy 13T-BA000 Laptop - 10th Gen i7-10510U, 16GB, 512GB SSD, NVIDIA GEFORCE MX250 2GB, 13.3" Touch
HP Envy 13T-BA000 Laptop - 10th Gen i7-10510U, 16GB, 512GB SSD, NVIDIA GEFORCE MX250 2GB, 13.3" Touch
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore the blend of performance and portability with the HP Envy 13T-BA000. Featuring a 10th Gen Intel i7-10510U, 16GB RAM, 512GB SSD, and NVIDIA GeForce MX250, this 13.3” touchscreen laptop is designed for those who demand efficiency and mobility.
Overview:
The HP Envy 13T-BA000 Laptop is tailored for professionals and creators who need a powerful, yet portable device that can keep up with their demanding lifestyle. Whether it's for business, creative work, or casual use, this laptop offers a perfect balance of performance and portability.
Product Description:
The HP Envy 13T-BA000 is equipped with the 10th Generation Intel Core i7-10510U processor, delivering robust performance for multitasking and demanding applications. 16GB of RAM ensures smooth operation, even with multiple applications open, while the 512GB SSD provides ample storage with quick data access and boot times. The NVIDIA GeForce MX250 graphics card with 2GB of dedicated memory supports light gaming and graphic design tasks, making it a versatile choice for both work and play. The 13.3-inch touchscreen display offers intuitive interaction and vibrant visuals, enhancing productivity and entertainment experiences.
Key Features:
- CPU: 10th Gen Intel Core i7-10510U, powerful and efficient for various tasks.
- Memory: 16GB RAM, excellent for multitasking and productivity.
- Storage: 512GB SSD, fast and ample space for files and applications.
- Graphics: NVIDIA GeForce MX250 2GB, capable of handling light graphic tasks.
- Display: 13.3-inch Touchscreen, bright and responsive for an interactive experience.
- Portability: Ultra-slim and lightweight design, perfect for on-the-go use.
Product Quality and Performance:
The HP Envy 13T-BA000 features a sleek, metal chassis that is both stylish and durable, designed to withstand the rigors of daily use. It's engineered for longevity with a focus on high-quality construction and thermal efficiency to keep performance steady under load.
Specifications:
- Dimensions: 306 x 194 x 16.9 mm
- Weight: Approximately 1.3 kg
- Operating System: Windows 10 Home
- Battery Life: Up to 10 hours, supporting all-day use without the need for frequent recharging.
Purpose of Use:
Ideal for business professionals, digital creators, and students who require a powerful laptop that’s easy to carry. It’s suitable for handling office tasks, creative software, and media consumption.
How to Use:
Take advantage of the touchscreen for efficient navigation and control. Utilize the power of the i7 processor and MX250 GPU for productivity applications, light photo editing, and multimedia tasks.
Supported Applications:
Runs office productivity suites, creative software like Adobe Photoshop, and casual gaming with ease.
Benefits & Compatibility:
- Efficient Performance: Handles everyday tasks and more with ease.
- Touchscreen Interface: Enhances usability with intuitive gestures.
- Light and Portable: Easy to carry for travel and commuting.
Warranty and FAQs:
This device comes with a standard one-year warranty, with options for extended coverage. Check our FAQ section for more detailed support and warranty information.
Shop Today & Receive Your Delivery Across the UAE!
Purchase your HP Envy 13T-BA000 now and take advantage of our fast, reliable delivery service.
Best Price Guarantee:
We're committed to offering the best prices. Found the HP Envy 13T-BA000 cheaper elsewhere? We'll match the price.
After Sales Support:
Our dedicated support team is here to assist with any setup or performance issues to ensure complete satisfaction with your HP Envy.
Request for Customer Reviews and Testimonials:
Please leave a review or share your experience with the HP Envy 13T-BA000 to help us and others understand your satisfaction with the device.
Stock Availability:
Contact us directly to verify the availability of the HP Envy 13T-BA000 Laptop before placing your order to ensure prompt and accurate delivery.
Get in Touch:
For more information or assistance with your HP Envy 13T-BA000, please reach out to our customer service team.
Disclaimer:
All information about the HP Envy 13T-BA000 is provided for general informational purposes only and may change without notice. Confirm specifics with our sales team before making a purchase. Product images are for illustrative purposes only and may not accurately represent the actual product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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