NEO Digital
HP 15-DW4011NIA Laptop - 12th Gen i7-1255U, 16GB, 1TB HDD + 256GB SSD, NVIDIA GEFORCE MX550 2GB, 15.6" FHD
HP 15-DW4011NIA Laptop - 12th Gen i7-1255U, 16GB, 1TB HDD + 256GB SSD, NVIDIA GEFORCE MX550 2GB, 15.6" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience top-tier productivity with the HP 15-DW4011NIA Laptop, featuring a 12th Gen i7 processor, 16GB RAM, hybrid storage (1TB HDD + 256GB SSD), NVIDIA GeForce MX550 graphics, and a 15.6" FHD display. Available now at NEOTECH!
Overview:
The HP 15-DW4011NIA Laptop is designed for users who demand high performance and substantial storage capacity. It combines a powerful 12th Generation Intel Core i7-1255U processor with 16GB of RAM, a 1TB HDD for extensive storage, and a 256GB SSD for fast system response. Enhanced with NVIDIA GeForce MX550 graphics and showcased on a 15.6-inch Full HD display, this laptop is ideal for professionals, gamers, and multimedia enthusiasts.
Product Description:
This laptop is well-equipped to handle demanding applications, large-scale multitasking, and intensive gaming or graphics work. The Intel Core i7-1255U processor offers robust performance, while the 16GB of RAM ensures smooth multitasking across numerous applications. The hybrid storage solution combines a 1TB HDD for ample storage with a 256GB SSD for quick access to essential files and applications. The NVIDIA GeForce MX550 graphics card provides additional power for graphics-intensive tasks, and the 15.6-inch FHD display delivers vivid and sharp visuals.
Key Features:
- Processor: 12th Gen Intel Core i7-1255U for exceptional performance.
- Memory: 16GB RAM allows for advanced multitasking.
- Storage: Hybrid setup with 1TB HDD and 256GB SSD offers the best of both capacity and speed.
- Graphics: NVIDIA GeForce MX550 2GB supports demanding graphics applications.
- Display: 15.6-inch FHD (1920x1080) screen provides crisp, clear images.
- Design: Sleek, modern build with a focus on durability and user comfort.
Product Quality and Performance:
The HP 15-DW4011NIA is crafted to offer premium performance and reliability. It is perfect for users who need a powerful machine for work, creative projects, or entertainment. The laptop’s build and technology are designed to handle increased workloads and provide a seamless user experience without lag.
Specifications:
- Processor: Intel Core i7-1255U (12th Generation)
- Memory: 16GB DDR4 RAM
- Storage: 1TB HDD + 256GB PCIe NVMe M.2 SSD
- Graphics: NVIDIA GeForce MX550 with 2GB GDDR5
- Display: 15.6" Full HD (1920 x 1080)
- Operating System: Windows 11 Home
Purpose of Use:
Ideal for power users including data scientists, graphic designers, video editors, and gamers who require robust processing capabilities and high-resolution graphics. Also suitable for business professionals who need a reliable laptop for intensive multitasking and large data management.
How to Use:
To start using the HP 15-DW4011NIA, simply power on the device, complete the Windows 11 setup, and begin installing your preferred software. The hybrid storage system offers flexibility for managing a large volume of data and applications efficiently.
Supported Industries:
This laptop is especially suitable for the tech and creative industries, higher education, and any professional environment where high computing power is essential.
Benefits & Compatibility:
- Hybrid Storage: Provides a massive storage capacity while ensuring fast system performance.
- Powerful Graphics: Capable of running high-end software and games smoothly.
- Enhanced Multitasking: Large RAM and powerful CPU facilitate handling multiple intensive applications simultaneously.
Warranty and FAQs:
Comes with a standard one-year warranty from HP, with extended warranty options available through NEOTECH.
Packaging/Weight/Dimension:
Includes the laptop, AC adapter, and user manuals, packaged securely to ensure safety during transport.
Shop Today & Receive Your Delivery Across the UAE!
Order your HP 15-DW4011NIA from NEOTECH and benefit from our efficient delivery services across the UAE. Equip yourself with a laptop that exceeds expectations in performance and reliability.
Best Price Guarantee:
NEOTECH offers the HP 15-DW4011NIA at competitive prices within the UAE. If you find a lower price elsewhere, we are committed to matching it.
After Sales Support:
Our customer service team is ready to assist with any setup or usage questions, ensuring a hassle-free experience with your new laptop.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the HP 15-DW4011NIA to assist others in making informed purchasing decisions.
Stock Availability:
For the most accurate stock information on the HP 15-DW4011NIA, please contact NEOTECH directly, especially if you have specific needs or require bulk quantities.
Get in Touch:
For more information about the HP 15-DW4011NIA or other inquiries, please contact our customer service team. We’re here to provide expert advice and support for all your tech needs.
Disclaimer:
All information provided is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Verify all details, including prices and specifications, with our sales team before making a purchase. Prices and availability are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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