NEOTECH
HP PAVILION 15-DK2029NE GAMING Laptop - i7-11370H, 8GB, 1TB HDD+256GB, NVIDIA GeForce RTX 3050 4GB, 15.6"FHD
HP PAVILION 15-DK2029NE GAMING Laptop - i7-11370H, 8GB, 1TB HDD+256GB, NVIDIA GeForce RTX 3050 4GB, 15.6"FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Step up your flexibility with the HP Pavilion 14-DY0097NR. Featuring an 11th Gen i5, 8GB RAM, 256GB SSD, and a 14" FHD Touch X360 display. Ideal for dynamic use. Shop today!
Overview:
The HP Pavilion 14-DY0097NR Laptop is a versatile, convertible device that adapts to your needs with its 14-inch FHD Touch X360 display. Powered by an 11th Gen Intel Core i5-1135G7 processor, 8GB of RAM, and a 256GB SSD, it delivers performance and flexibility for both work and play.
Product Description:
Designed for those who value versatility, the HP Pavilion 14-DY0097NR features a convertible design that lets you switch between laptop and tablet modes. The 11th Gen Intel Core i5-1135G7 processor provides robust performance for multitasking, while the 8GB RAM ensures smooth operation across applications. The 256GB SSD offers ample storage and quick boot times, and the 14-inch FHD touchscreen is perfect for hands-on interaction with crisp visuals.
Key Features:
- Processor: 11th Gen Intel Core i5-1135G7, efficient and powerful.
- Memory: 8GB RAM for seamless multitasking.
- Storage: 256GB SSD for fast data access and storage.
- Display: 14-inch FHD Touchscreen with X360 functionality for versatile use.
- Design: Sleek, portable, and convertible, ideal for users on the go.
Product Quality and Performance:
The HP Pavilion 14-DY0097NR is built to high standards of quality and durability, ensuring it can handle everyday tasks and more. Its performance is optimized for a seamless user experience in a variety of settings, from office work to media consumption.
Specifications:
- Dimensions: 32.4 x 22.1 x 1.87 cm
- Weight: Approximately 1.5 kg
- Battery Life: Up to 8 hours, supporting your daily activities.
- Operating System: Windows 10 Home, with a free upgrade to Windows 11.
Purpose of Use:
Ideal for students, professionals, and anyone in need of a reliable and flexible computing solution. Perfect for tasks that benefit from a touchscreen, such as graphic design, presentations, and browsing.
How to Use:
Utilize the X360 functionality for presentations or creative tasks, and switch to tablet mode for more casual use like reading or web surfing. Maintain regular updates to keep the system running smoothly.
Supported OS/Application/Industries:
This laptop is well-suited for applications requiring good processing power and graphical output, compatible with Windows-based software used in education, small business environments, and for personal entertainment.
Benefits & Compatibility:
Offers a balance of power and portability, with the flexibility of a touchscreen and convertible design. It's compatible with a wide range of peripherals through USB, HDMI, and other ports.
Warranty and FAQs:
Comes with a one-year standard warranty for hardware issues. Visit our FAQ section or contact customer support for more detailed information and assistance.
Packaging/Weight/Dimension:
Includes the HP Pavilion 14-DY0097NR laptop, power adapter, and user manual, all packaged securely to ensure safe delivery.
Shop Today & Receive Your Delivery Across the UAE!
Purchase the HP Pavilion 14-DY0097NR today and enjoy our efficient delivery service across the UAE. Get ready to experience unparalleled flexibility in your daily computing.
Best Price Guarantee:
We monitor our prices to ensure you get the best deal on the HP Pavilion 14-DY0097NR. If you find a lower price elsewhere, we'll match it to guarantee you the best price.
After Sales Support:
Our commitment to your satisfaction includes comprehensive after-sales support. Reach out to us for any setup or usage questions, and we'll be happy to help.
Request for Customer Reviews and Testimonials:
We value your feedback on the HP Pavilion 14-DY0097NR. Sharing your experience can help others make informed decisions and helps us to improve our service.
Stock Availability:
Before placing your order, please contact us to confirm the availability of the HP Pavilion 14-DY0097NR. We strive to keep our stock information accurate and up-to-date.
Get in Touch:
If you have any questions about the HP Pavilion 14-DY0097NR or need further assistance, please don't hesitate to contact our customer service team. We are here to assist you with your needs.
Disclaimer:
All content provided is for informational purposes only and is subject to change without notice. Verify all details with our sales team before making a purchase. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability are subject to change
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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