NEO Digital
HP ELITE DRAGONFLY Mobile Workstation - 12th Gen i5-1235U, 8GB, 128GB SSD, 13.5" WUXGA Touch X360
HP ELITE DRAGONFLY Mobile Workstation - 12th Gen i5-1235U, 8GB, 128GB SSD, 13.5" WUXGA Touch X360
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover HP Elite Dragonfly Workstation. 12th Gen i5, 8GB RAM, & 128GB SSD in a 13.5" WUXGA Touch. Ideal for professionals on the move. Buy Now!
Overview
Experience superior performance with the HP Elite Dragonfly Mobile Workstation. This sleek, lightweight laptop is designed for professionals who demand efficiency and portability. Featuring a 12th Gen Intel i5-1235U processor, 8GB RAM, and a 128GB SSD, it provides powerful computing capabilities and quick access to files. The 13.5-inch WUXGA touchscreen offers stunning visuals and responsive touch interactions, making it perfect for presentations and multitasking.
Product Description
The HP Elite Dragonfly redefines what it means to stay productive on the go. Weighing under a kilogram, it's crafted with a durable, iridescent dragonfly blue finish that stands out in any professional setting. The workstation boasts a high-resolution 13.5-inch WUXGA display that adapts to your environment, making it comfortable to use indoors and out. With 8GB of RAM and a 128GB SSD, it handles large files and applications smoothly, ensuring peak performance.
Key Features
- 12th Gen Intel i5-1235U Processor: For high-end performance and seamless multitasking.
- 13.5-inch WUXGA Touchscreen: Vibrant visuals with touch-enabled interaction.
- Ultra-light Design: Easily transportable, perfect for mobile professionals.
- 128GB SSD: Rapid boot times and ample storage for all your documents and media.
- All-day Battery Life: Stay productive with long-lasting battery performance.
Product Quality and Performance
The HP Elite Dragonfly is built to impress with its robust performance and enduring reliability. It meets rigorous military standard testing for durability, ensuring it can withstand the rigors of travel and frequent use. Performance is benchmarked by its quick responsiveness and ability to handle simultaneous applications without lag, supported by industry-leading components.
Specifications
- Processor: 12th Gen Intel Core i5-1235U
- RAM: 8GB
- Storage: 128GB SSD
- Display: 13.5-inch WUXGA (1920x1280), Touch
- OS: Windows 11 Pro
- Battery: Up to 16 hours of usage
- Weight: 0.99 kg
Purpose of Use
Ideal for business professionals and entrepreneurs, the HP Elite Dragonfly is tailored for those who need a dependable, high-performance machine that keeps pace with a dynamic work environment. Whether you're working from a cafe, in transit, or at the office, this workstation is your ultimate productivity partner.
How to Use
To maximize your HP Elite Dragonfly's performance, ensure it is regularly updated with the latest software patches. Use its touch screen functionality to enhance interactivity during presentations or creative sessions. For optimal battery life, adjust the display and power settings according to your usage needs.
Supported OS/Application/Industries
The HP Elite Dragonfly is pre-installed with Windows 11 Pro, making it compatible with a wide range of applications and security standards essential for financial, creative, and technical professions. Its robust construction and advanced connectivity features make it suitable for use in diverse industries including technology, marketing, and project management.
Benefits & Compatibility
This workstation offers unparalleled mobility and robust security features, including biometric readers and encryption, making it compatible with stringent IT requirements. Its energy-efficient design not only lowers operational costs but also supports your sustainability goals.
Warranty and FAQs
The HP Elite Dragonfly comes with a one-year standard warranty, covering manufacturer defects. For more detailed FAQs, visit our product support page or contact our customer service team for assistance with setup, software updates, or warranty claims.
Packaging/Weight/Dimension
Your HP Elite Dragonfly will arrive in secure, minimal packaging that ensures safety without excessive waste. Dimensions: 30.43 x 19.75 x 1.61 cm. Weight: 0.99 kg. Inside the box: HP Elite Dragonfly, charger, USB-C™ cable, user manual.
Shop Today & Receive Your Delivery Across the UAE!
Order your HP Elite Dragonfly today and enjoy swift delivery across the UAE. We ensure every unit is securely packed and delivered promptly, directly to your office or home. Experience the blend of premium performance and exceptional service with our trusted delivery network.
Best Price Guarantee
Shop with confidence at NEOTECH! We offer the HP Elite Dragonfly at the best price. If you find it cheaper elsewhere, we'll match the price. Invest in top-tier technology without overstretching your budget.
After Sales Support
NEOTECH is dedicated to providing comprehensive after-sales support. Our expert team is here to help you with any queries or issues to ensure your HP Elite Dragonfly meets your expectations.
Request for Customer Reviews and Testimonials
We value your feedback! Please leave a review and share your experience with the HP Elite Dragonfly. Your insights help us to continually improve and provide the best products and services.
Stock Availability
We aim to maintain a consistent stock level, but availability can vary. Please check our website or contact us directly to confirm the HP Elite Dragonfly's availability before placing your order.
Get in Touch
For further information about the HP Elite Dragonfly, please contact NEOTECH. Our team is ready to assist with your queries and ensure you have all the information needed to make an informed purchase.
Disclaimer
All information regarding the HP Elite Dragonfly is for general informational purposes and is subject to change. While we strive for accuracy, NEOTECH cannot be held liable for any discrepancies in content or availability. Please verify all details before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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