NEOTECH
Superlead With 200 Meters Long Range Bluetooth Scanner 2620BT
Superlead With 200 Meters Long Range Bluetooth Scanner 2620BT
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Superlead 2620BT with 200 Meters Long-Range Bluetooth Scanner: Mobility Unleashed
Overview:
The Superlead 2620BT is a high-performance wireless scanner designed to extend operational flexibility with its impressive 200-meter Bluetooth range. This feature makes it perfect for large warehouses, extensive retail environments, and any setting where distance from the base station can restrict productivity.
Product Description:
This scanner is equipped to handle both 1D and 2D barcodes, ensuring rapid and accurate data capture even at significant distances from the host system. The long Bluetooth range frees users from the constraints of wires, enhancing efficiency in expansive operational areas where agility is essential.
Key Features:
- Extended Bluetooth Range: Allows for up to 200 meters of wireless scanning, reducing downtime and increasing productivity.
- Versatile Barcode Reading: Capable of scanning a wide array of 1D and 2D barcodes accurately and quickly.
- Durable Design: Constructed to withstand drops and collisions, ideal for tough industrial environments.
- Long Battery Life: Supports extended use with a single charge, ensuring continuous operation throughout work shifts.
Product Quality and Performance:
The Superlead 2620BT is built for durability and sustained high performance. Its long-range wireless capability is coupled with a robust design to withstand the rigors of daily use in demanding settings, making it a reliable tool for complex logistics operations.
Specifications:
- Scanning Capabilities: Advanced optics allow for the reading of various barcode types, including high-density codes.
- Connectivity: High-stability Bluetooth connection with a range of up to 200 meters.
- Battery Performance: Equipped with a powerful battery to support long hours of operation.
- Environmental Resistance: Rated to perform under challenging environmental conditions.
Purpose of Use:
Designed for use in settings where distance and mobility are factors, such as in large warehouses, outdoor yards, and spacious retail stores. It is also ideal for inventory management and asset tracking across large areas.
How to Use:
To get started with the Superlead 2620BT, pair it with your Bluetooth-enabled host device, configure your desired settings through the scanning application, and begin your scanning tasks. The device is intuitive and ready to use right out of the box for most standard operations.
Supported OS/Application/Industries:
Supports a broad range of operating systems including Windows, Android, and iOS, making it highly versatile for various industry applications such as retail, logistics, and manufacturing.
Benefits & Compatibility:
- Enhanced Operational Flexibility: Allows workers to move freely without the restriction of wires, enhancing operational workflow.
- Increased Efficiency: Minimizes the time spent moving back and forth between the workstation and different scanning locations.
- Reliability: Offers stable and dependable wireless connectivity, crucial for maintaining uninterrupted work processes.
Warranty and FAQs:
Includes a standard one-year warranty with options for extended support. NEO Digital provides comprehensive FAQs and dedicated customer service to address any operational issues.
Delivery Services (UAE):
NEO Digital ensures timely and secure delivery across the UAE, focusing on customer satisfaction and operational readiness.
After Sales Support:
Our customer support team provides detailed after-sales service, including troubleshooting, technical support, and maintenance guidance to ensure your scanner performs optimally.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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