NEOTECH
Superled 7161WP IP54 Water Proof Embedded 2D Barcode Scanner
Superled 7161WP IP54 Water Proof Embedded 2D Barcode Scanner
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Superled 7161WP: Durable Waterproof Embedded 2D Barcode Scanner
Overview:
The Superled 7161WP is designed for settings that require durable and reliable scanning solutions capable of withstanding moisture and dust. Its IP54 rating ensures it is protected against environmental elements, making it perfect for outdoor kiosks, manufacturing plants, and any wet industrial environment.
Product Description:
This embedded scanner offers high-efficiency 2D barcode scanning with protection against water and dust ingress. The 7161WP's advanced imaging technology ensures precise and rapid decoding, which is crucial for maintaining workflow efficiency in challenging conditions.
Key Features:
- IP54 Rated: Water and dust resistance for optimal performance in adverse conditions.
- High-Speed 2D Scanning: Efficiently captures a variety of barcode types, enhancing data collection processes.
- Rugged Design: Engineered to endure harsh environments typical of outdoor and industrial settings.
- Easy Integration: Compact form factor allows for embedding in various devices with limited space constraints.
Product Quality and Performance:
Constructed with high-quality materials, the Superled 7161WP is built to offer consistent performance. Its waterproof and dustproof capabilities are complemented by its ability to quickly scan barcodes, ensuring reliability and durability.
Specifications:
- Scanning Technology: Utilizes CMOS imaging technology for accurate and swift barcode reading.
- Connectivity Options: Supports multiple interfaces including USB and RS-232 for versatile connectivity.
- Environmental Protection: IP54 rating ensures protection against dust and splashing water.
- Operational Flexibility: Performs well in a range of temperatures and environmental conditions.
Purpose of Use:
Ideal for deployment in environments like agricultural processing, marine terminals, and any areas where scanners are exposed to elements. It is also well-suited for use in healthcare facilities where sanitation and cleanliness are crucial.
How to Use:
Install the Superled 7161WP into your existing system, connect it through the chosen interface, and configure it according to operational needs. The scanner is designed for straightforward installation and maintenance, allowing for easy operation and upkeep.
Supported OS/Application/Industries:
This scanner is adaptable across multiple platforms and operating systems, making it suitable for industries such as manufacturing, healthcare, agriculture, and any sector requiring robust outdoor or wet-area scanning capabilities.
Benefits & Compatibility:
- Enhanced Durability: Stands up to challenging conditions without compromising on scanning quality.
- Increased Efficiency: Reduces downtime caused by equipment failure due to environmental exposure.
- Flexible Installation: Compact and versatile, easily integrated into various industrial setups.
Warranty and FAQs:
Includes a standard one-year warranty. NEO Digital offers a comprehensive FAQ section and expert customer support to assist with any questions or issues.
Delivery Services (UAE):
NEO Digital provides reliable, prompt delivery services across the UAE, ensuring your equipment arrives safely and on time.
After Sales Support:
Our dedicated support team offers comprehensive assistance, from technical support to maintenance advice, ensuring your scanner operates efficiently within your operational framework.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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