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DASCOM 24 Pins Flatbed 80-Col. Dot Matrix printer 1330

DASCOM 24 Pins Flatbed 80-Col. Dot Matrix printer 1330

Regular price Dhs. 6,220.00 AED
Regular price Dhs. 6,284.00 AED Sale price Dhs. 6,220.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

DASCOM 1330 Flatbed Dot Matrix Printer – Precision and Flexibility


The DASCOM 1330 Dot Matrix Printer is engineered for businesses that require a flexible, reliable solution for printing multi-part forms, invoices, and other documents. This compact flatbed printer is particularly well-suited for applications where paper handling and space efficiency are paramount.

Product Description:

With its 24-pin print head and ability to handle up to 80 columns, the DASCOM 1330 provides excellent print clarity for a variety of document types. Its flatbed design facilitates easy paper loading and printing of both cut-sheet and continuous forms, making it ideal for environments like front offices, service desks, and industrial settings where quick, precise document printing is necessary.

Key Features:

  • 24-Pin Technology: Ensures sharp, detailed print quality, ideal for text and graphics.
  • 80-Column Width: Accommodates a wide range of form sizes.
  • Flatbed Design: Offers superior paper handling for single sheets and multi-part forms.
  • Durable Construction: Built to withstand rigorous office and industrial environments.

Product Quality and Performance:

The DASCOM 1330 is recognized for its robust construction and consistent performance, capable of handling high-demand print tasks efficiently. This printer's design and technology are tailored to meet the needs of users who require reliability and precision in their document processing.


  • Print Method: Impact dot matrix.
  • Number of Pins: 24 pins.
  • Maximum Print Width: 80 columns.
  • Print Speed: Up to 400 cps (characters per second).
  • Connectivity: USB, Parallel.
  • Ribbon Life: Capable of printing up to 5 million characters.

Purpose of Use:

This printer is excellent for producing everything from invoices and receipts to detailed reports and shipping forms. It's especially suited for businesses in the logistics, manufacturing, and retail sectors that require the printing of various forms and documents on a daily basis.

How to Use:

Set up the printer by connecting it to your computer through USB or parallel port, load the necessary paper or forms, adjust the print settings via the printer interface or computer software, and start printing. Regular maintenance, such as cleaning the print head and replacing the ribbon cartridge, ensures continued high-quality output and printer longevity.

Supported OS/Application/Industries:

The DASCOM 1330 supports major operating systems including Windows, making it versatile for integration into existing IT environments. Its robustness and paper handling capabilities make it particularly useful in sectors requiring detailed, flexible document printing.

Benefits & Compatibility:

The DASCOM 1330 enhances workplace efficiency with its precise printing and multi-part form handling. Its compact and flatbed design saves space while providing the flexibility needed for various printing tasks.

Warranty and FAQs:

Comes with a standard manufacturer’s warranty. For more detailed support and troubleshooting, customers can access FAQs on the NEO Digital support page or contact our customer service directly.

Delivery Services (UAE):

NEO Digital ensures prompt and secure delivery services across the UAE, providing easy setup and integration into your business operations.

After Sales Support:

Our dedicated after-sales support team is committed to providing comprehensive assistance, from setup and configuration to troubleshooting and maintenance, ensuring your DASCOM 1330 operates efficiently.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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