NEOTECH
CITIZEN CT-S601 Type II
CITIZEN CT-S601 Type II
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience the superior performance of the Citizen CT-S601 Type II POS printer. Designed for high-speed, reliable printing in demanding retail and hospitality environments. Order now!
Overview:
The Citizen CT-S601 Type II is a robust thermal POS printer engineered for high-volume environments where speed and reliability are paramount. This updated model is designed to meet the rigorous demands of retail and hospitality industries, ensuring efficient and uninterrupted service.
Product Description:
The CT-S601 Type II enhances POS operations with its exceptional print speed and reliability. It features a durable design, capable of withstanding the daily rigors of busy settings. With advanced thermal printing technology, it ensures crisp, clear receipts and coupons, enhancing customer transactions. Its easy drop-in paper loading and versatile connectivity options, including USB, serial, and Ethernet, make it a flexible solution for any business.
Key Features:
- High-Speed Printing: Delivers prints at speeds up to 200 mm per second, optimizing checkout times.
- Versatile Connectivity: Includes USB, serial, and Ethernet interfaces for comprehensive compatibility.
- Durable Design: Built to endure high-traffic environments with minimal maintenance required.
- User-Friendly: Features an intuitive LCD display for easy operation and configuration.
- Energy Efficient: Designed to reduce power consumption, aligning with eco-friendly business practices.
Product Quality and Performance:
The CT-S601 Type II is crafted with reliability in mind, featuring a robust mechanism that ensures continuous operation even in the most demanding situations. Its thermal head produces high-quality prints that resist fading, making it ideal for printing high-resolution barcodes and text.
Specifications:
- Print Method: Direct Thermal
- Resolution: 203 dpi
- Print Speed: Up to 200 mm per second
- Paper Width: Supports 83, 80, 60, 58, and 48 mm
- Interfaces: USB, Serial, Ethernet
Purpose of Use:
The CT-S601 Type II is ideally suited for retail stores, fast food outlets, and hospitality venues that require quick, reliable receipt printing. Its fast print speeds and high-quality output help streamline operations and improve customer satisfaction.
How to Use:
To get started with the CT-S601 Type II, connect it to your POS system using the preferred interface, load the paper roll, and configure the settings through the integrated LCD panel or your POS software. Its simple design ensures easy operation and trouble-free maintenance.
Supported OS/Application/Industries:
This printer is compatible with popular operating systems including Windows, Android, and iOS, making it adaptable to various POS systems commonly used in the retail, hospitality, and service industries.
Benefits & Compatibility:
- Rapid Transaction Processing: Enhances operational efficiency with quick receipt printing.
- Adaptability: Fits seamlessly into existing systems with multiple interface options.
- Low Maintenance: Designed for easy setup and minimal upkeep.
Warranty and FAQs:
Citizen offers a two-year warranty on the CT-S601 Type II, providing businesses with assurance and support for their investment. Additional resources, including FAQs and troubleshooting guides, are available on the NEOTECH website to assist with any operational questions.
Packaging/Weight/Dimension:
The package includes the CT-S601 Type II printer, power adapter, USB cable, and a quick start guide. It is carefully packed to ensure it arrives in excellent condition, ready for immediate use.
Stock Availability:
Please contact NEOTECH for current stock availability of the Citizen CT-S601 Type II before placing an order. We aim to maintain accurate stock levels and provide timely delivery within 10-15 working days after confirmation.
Get in Touch:
For further information about the Citizen CT-S601 Type II or assistance with your order, please reach out to NEOTECH’s customer support. Our team is committed to providing you with the best possible service and support.
Disclaimer:
All information provided is for general purposes only and is subject to change without notice. Images are for illustration and may not fully represent the actual product. Confirm all pertinent details, including pricing and product availability, with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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