NEOTECH
IMPINJ XPORTAL
IMPINJ XPORTAL
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize efficiency with the Impinj xPortal RFID Gateway. Engineered for seamless tracking and inventory management in high-demand environments. Shop now!
Overview:
The Impinj xPortal RFID Gateway revolutionizes tracking and inventory management with its innovative, automated identification technology. This gateway system is designed to provide superior accuracy and efficiency in asset tracking and management across various industries.
Product Description:
The Impinj xPortal RFID Gateway integrates high-performance RFID technology into a sleek, overhead system that simplifies asset tracking and inventory management. This powerful gateway offers robust performance and is specifically engineered to cover wide areas, making it ideal for entries, exits, and transition areas in retail stores, warehouses, and healthcare facilities.
Key Features:
- Automated Identification: Provides continuous, hands-free monitoring of tagged items.
- Wide Coverage Area: Designed to scan in multiple directions, ensuring comprehensive coverage.
- Easy Integration: Seamlessly integrates with existing RFID infrastructure.
- Low Profile Design: Slim, aesthetic design that fits discreetly into various environments.
Product Quality and Performance:
Built to the highest standards, the Impinj xPortal RFID Gateway delivers exceptional reliability and performance. Its advanced technology ensures accurate tracking and real-time data updates, crucial for optimizing operational workflows.
Specifications:
- Dimensions: 30.5 x 22.8 x 5.1 cm
- Weight: 4.5 kg
- Frequency: UHF (865-928 MHz depending on region)
- Connectivity: Ethernet
- Installation: Overhead, wall, or doorway mounting
Purpose of Use:
Ideal for retail environments, distribution centers, and healthcare facilities where efficient and accurate asset tracking is essential. The xPortal system enhances inventory visibility and operational security without the need for manual scanning.
How to Use:
Install the Impinj xPortal RFID Gateway at strategic points within your facility. Once in place, it automatically reads RFID tags on items that pass through its detection zone, updating inventory and tracking information in real time without manual intervention.
Supported OS/Application/Industries:
The xPortal is compatible with a variety of operating systems and RFID management applications, making it a versatile choice for industries like retail, logistics, and healthcare.
Benefits & Compatibility:
- Enhanced Inventory Management: Reduces manual inventory counts and errors.
- Increased Security: Tracks the movement of assets in and out of designated areas.
- Scalability: Can be easily expanded to multiple entry/exit points within a facility.
Warranty and FAQs:
The Impinj xPortal RFID Gateway comes with a one-year manufacturer warranty. For installation guides, troubleshooting, and more, check our FAQ section or contact customer support.
Packaging/Weight/Dimension:
- Packaging: Eco-friendly and designed to ensure product integrity during shipping.
- Weight: Approximately 4.5 kg.
- Dimensions: 30.5 cm x 22.8 cm x 5.1 cm.
Shop Today & Receive Your Delivery Across the UAE!
Order your Impinj xPortal RFID Gateway today and benefit from our fast and reliable delivery services across the UAE, ensuring your system is up and running without delay.
Best Price Guarantee:
Get the best value in the UAE on the Impinj xPortal RFID Gateway with our best price guarantee. Invest in top-tier RFID technology to enhance your asset management capabilities.
After Sales Support:
Our dedicated support team is here to assist with any questions or issues you may encounter with your Impinj xPortal RFID Gateway. We're committed to ensuring your complete satisfaction.
Request for Customer Reviews and Testimonials:
Your feedback is crucial! Please share your experiences with the Impinj xPortal RFID Gateway to help us improve our products and customer service.
Stock Availability:
Before placing your order, please contact us to confirm the availability of the Impinj xPortal RFID Gateway. We aim to provide accurate and up-to-date inventory information.
Get in Touch:
For more information about the Impinj xPortal RFID Gateway or any other inquiries, our expert team is ready to assist you. Reach out today to optimize your tracking and inventory management solutions.
Disclaimer:
Information regarding the Impinj xPortal RFID Gateway on our website is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Additionally, prices and availability are subject to change. Please verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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