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NEOTECH

MIND store holiday gift card

MIND store holiday gift card

Regular price Dhs. 0.00 AED
Regular price Sale price Dhs. 0.00 AED
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Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Perfect for any occasion, MIND Store's Holiday Gift Cards are the ideal way to show appreciation and give the gift of choice. Available in various denominations to suit all your gifting needs.


Overview:

MIND Store Holiday Gift Cards provide a flexible and convenient gifting solution, perfect for the holiday season or any special occasion. These cards allow recipients to choose their gifts, making them suitable for anyone on your list.

Product Description:

The MIND Store Holiday Gift Card is designed to offer versatility and ease for both the giver and recipient. Available in various denominations, these cards can be used to purchase a wide range of products from the MIND Store, from electronics to home goods. Each card features a festive design, making it a thoughtful and attractive gift.

Key Features:

  • Flexible Denominations: Choose the amount that fits your budget and the recipient’s needs.
  • Wide Product Selection: Can be used to purchase any item sold at MIND Store.
  • No Expiry Date: Gift cards can be used anytime, providing ultimate convenience for the recipient.
  • Elegant Holiday Designs: Each card is beautifully designed, reflecting the festive spirit of the holiday season.
  • Easy to Use: Simple for recipients to redeem in-store or online at the MIND Store.

Product Quality and Performance:

MIND Store Gift Cards are produced with high-quality materials, ensuring they remain in good condition until used. The cards are rigorously tested to work seamlessly at checkout, whether online or in physical stores.

Specifications:

  • Material: Durable PVC or paper card options
  • Available Denominations: $10, $25, $50, $100, or custom amounts upon request
  • Design: Festive holiday themes suitable for Christmas, New Year’s, and other celebrations
  • Usage: Redeemable for goods and services at MIND Store

Purpose of Use:

  • Holiday Gifts: Ideal for Christmas, Hanukkah, or any holiday giving.
  • Employee Rewards: Show appreciation to employees during the holiday season.
  • Customer Loyalty: Offer as part of a loyalty program or holiday promotion.

How to Use:

  • Purchase: Buy directly from MIND Store locations or online.
  • Gift: Present the gift card to the recipient on the occasion or send it directly through mail or digitally.
  • Redeem: Use the card by entering the card number at checkout online or by presenting it at the time of purchase in the store.

Benefits & Compatibility:

  • Convenience: Eliminates the guesswork in gift-giving, ensuring recipients can choose exactly what they want.
  • Personalization: Adds a personal touch to your gift, showing thoughtfulness and consideration.
  • Flexibility: Suitable for all ages and preferences, making it a universal gift option.

Warranty and FAQs:

Gift cards come with a guarantee of valid activation and balance. FAQs on the MIND Store website provide guidance on how to check balance, redeem gift cards, and answer common questions regarding usage.

Packaging/Weight/Dimension:

Gift cards are packaged in attractive carriers with space to write a personal message, making them ready to gift. Packaging is designed to be lightweight for easy mailing.

Shop Today & Receive Your Delivery:

Gift cards are available for immediate purchase and can be sent directly to the recipient with optional gift messaging through the MIND Store’s online platform.

Best Price Guarantee:

MIND Store ensures the best value in our gift card offerings. If you find more flexible or valuable gift card options elsewhere, let us know!

After Sales Support:

Our customer service team is available to assist with any inquiries related to gift card purchases, balances, and redemption issues.

Request for Customer Reviews and Testimonials:

We encourage gift givers and recipients to share their experiences with MIND Store Holiday Gift Cards. Your feedback helps us enhance our offerings.

Stock Availability:

Gift cards are stocked year-round to ensure availability during the holiday season and beyond.

Get in Touch:

For bulk orders or to inquire about custom denominations, please contact our sales team. We’re here to make your holiday gifting as joyful and easy as possible.

Disclaimer:

All information provided is for general informational purposes only and is subject to change without notice. Product images are illustrative and may not accurately represent the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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