NEOTECH
MIND encoded hotel keycards
MIND encoded hotel keycards
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate guest experience with MIND's encoded hotel keycards. Customizable, secure, and compatible with major locking systems, these keycards ensure seamless access and enhanced security for hotels.
Overview:
MIND Encoded Hotel Keycards provide a secure and efficient access solution for hotels, resorts, and other hospitality venues. These keycards are programmed to work seamlessly with various electronic door locking systems, offering a reliable and convenient entry method for guests.
Product Description:
MIND Encoded Hotel Keycards are designed to meet the specific needs of the hospitality industry, providing enhanced security and user-friendly access for guests. These keycards can be fully customized with the hotel's branding, including logos, designs, and necessary information, making them not only a functional item but also a part of the hotel’s marketing efforts.
Key Features:
- High Compatibility: Compatible with major electronic locking systems, including RFID, magnetic stripe, and smart card technologies.
- Customizable Design: Can be printed with custom graphics, hotel branding, and other promotional messages.
- Enhanced Security: Encoded with advanced security features to prevent unauthorized access and duplication.
- Durable Material: Made from high-quality PVC for durability and to withstand frequent use.
- Eco-Friendly Options: Available in eco-friendly materials for sustainability-focused properties.
Product Quality and Performance:
MIND hotel keycards are manufactured using premium materials and the latest encoding technology to ensure reliability and durability. Each card is rigorously tested to comply with industry standards and provide consistent performance throughout its lifespan.
Specifications:
- Material: PVC, PET, or Eco-friendly alternatives
- Technologies: RFID, Magnetic Stripe, Smart Chip
- Dimensions: Standard credit card size (85.60 x 53.98 mm)
- Thickness: Typically 0.76 mm (CR80 - standard credit card thickness), but available in other thicknesses
Purpose of Use:
- Hotel Room Access: Provide guests with secure and convenient access to their rooms.
- Event Access: Use for special events at the hotel to manage guest entry.
- VIP Passes: Offer enhanced experiences for VIP guests with special access privileges.
How to Use:
- Programming: The keycards are encoded to integrate with your existing hotel door lock system. Setup involves programming the cards with secure access codes that correspond to specific rooms or areas.
- Distribution: Keycards are handed to guests upon check-in and can be re-encoded for new guests, providing a cost-effective and efficient solution for room access.
Benefits & Compatibility:
- Improved Guest Experience: Fast and easy room access enhances the overall guest experience.
- Brand Promotion: Customized keycards serve as an ongoing promotional tool each time a guest uses their card.
- Operational Efficiency: Streamlines the check-in process and reduces the overhead associated with traditional metal keys.
Warranty and FAQs:
Comes with a standard warranty covering defects in materials and workmanship. Our FAQs section on the website provides detailed information on card maintenance, encoding options, and troubleshooting tips.
Packaging/Weight/Dimension:
Keycards are securely packaged to ensure they arrive in pristine condition. Bulk orders are efficiently packed to reduce shipping costs and environmental impact.
Shop Today & Receive Your Delivery:
Experience our reliable delivery services that ensure your custom keycards are produced and shipped promptly, ready for immediate use upon delivery.
Best Price Guarantee:
MIND is committed to providing the most competitive prices on our hotel keycard solutions. If you find a lower price for a similar product, we will match it.
After Sales Support:
Our dedicated customer support team is available to help with any questions or issues that arise, ensuring your hotel's keycard system operates flawlessly.
Request for Customer Reviews and Testimonials:
We encourage hotels and hospitality managers to share their experiences with MIND Encoded Hotel Keycards. Your feedback helps us to continue improving our products and services.
Stock Availability:
Please contact us directly to check the availability of our encoded hotel keycards, ensuring we can accommodate your hotel’s needs quickly and efficiently.
Get in Touch:
For more detailed information or to discuss specific requirements for your hotel’s keycard needs, please contact our expert team. We are ready to provide tailored solutions that enhance your security and guest satisfaction.
Disclaimer:
All information provided is for general informational purposes only and is subject to change without notice. Product images are illustrative and may not accurately represent the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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