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NEOTECH

SUNWIND Na ion 12.4V 30Ah 40Ah 100Ah Sodium Ion Battery

SUNWIND Na ion 12.4V 30Ah 40Ah 100Ah Sodium Ion Battery

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Unlock efficient and sustainable power with SUNWIND's 12.4V Sodium-Ion Batteries, available in 30Ah, 40Ah, and 100Ah capacities. Perfect for diverse energy needs.

Overview

SUNWIND introduces its line of sodium-ion batteries, available in 12.4V with capacities of 30Ah, 40Ah, and 100Ah. These batteries provide a reliable and eco-friendly alternative to traditional batteries, offering enhanced performance for various applications including renewable energy systems, electric vehicles, and backup power solutions.

Product Description

The SUNWIND Sodium-Ion Batteries are designed to meet the growing demand for sustainable and efficient energy storage solutions. With options of 30Ah, 40Ah, and 100Ah capacities, these batteries cater to a wide range of power needs, from small-scale residential to larger commercial applications. Utilizing advanced sodium-ion technology, these batteries offer significant advantages in terms of cost, safety, and environmental impact compared to traditional lithium-ion and lead-acid batteries.

Key Features

  • Multiple Capacities: Choose from 30Ah, 40Ah, or 100Ah to match specific energy requirements.
  • Voltage: Each battery provides a stable output of 12.4V.
  • Extended Lifespan: Capable of up to 3000 charge/discharge cycles with minimal degradation.
  • Eco-Friendly Technology: Sodium-ion cells are less harmful to the environment and are more easily recycled.
  • Broad Operating Temperature Range: Performs well under a wide range of temperature conditions.
  • Safety Features: Built with safety mechanisms to prevent overcharging and deep discharge.

Product Quality and Performance

SUNWIND's sodium-ion batteries are built with high-quality materials and innovative cell technology that ensure durability and reliability. Each battery is rigorously tested to meet high standards of performance and safety. These batteries are particularly noted for their ability to maintain consistent power output in various environmental conditions, making them suitable for a wide range of applications.

Specifications

  • Battery Type: Sodium-Ion
  • Available Capacities: 30Ah, 40Ah, 100Ah
  • Voltage: 12.4V
  • Cycle Life: Up to 3000 cycles
  • Applications: Suitable for electric vehicles, solar energy storage, UPS systems, and more.

Purpose of Use

SUNWIND Sodium-Ion Batteries are versatile and can be used in various settings including:

  • Renewable Energy Storage: Ideal for storing energy from solar panels or wind turbines.
  • Electric Vehicles: Can be used as a power source for electric bikes, scooters, and small cars.
  • Backup Power: Reliable backup source for critical systems in residential or commercial properties.

How to Use

  1. Installation: Ensure compatibility with your system. Install the battery according to the equipment's specifications.
  2. Charging: Use a compatible charger and follow the manufacturer’s guidelines to ensure optimal battery performance and lifespan.
  3. Maintenance: Regularly check and maintain the battery to ensure it is clean and connections are secure.

Supported Devices

These batteries are designed to be versatile and can support a range of devices and systems that are compatible with 12.4V and the specific Ah ratings.

Benefits & Compatibility

  • Sustainability: Provides a greener alternative to traditional battery technologies.
  • Cost-Effective: Offers a lower total cost of ownership due to longer lifespans and fewer replacements.
  • High Performance: Delivers consistent power even under demanding conditions.

Warranty and FAQs

SUNWIND offers a comprehensive warranty that covers defects in materials and workmanship for a specified period. For more information on care, troubleshooting, or warranty claims, visit our FAQ section.

Shop Today & Receive Your Delivery

Order your SUNWIND Sodium-Ion Battery today to experience advanced energy storage solutions that push the boundaries of efficiency and sustainability. Our prompt delivery services ensure that your battery arrives quickly and ready for use.

Best Price Guarantee

We offer competitive pricing on our sodium-ion batteries. Find a lower price for a similar product, and we'll match it.

After Sales Support

Our dedicated customer service team is ready to assist with any questions or issues related to your new SUNWIND battery, ensuring you receive the best support and maximum value from your purchase.

Request for Customer Reviews and Testimonials

We encourage customers who have purchased our sodium-ion batteries to share their experiences. Your feedback helps us improve and informs potential customers about the product's performance and reliability.

Stock Availability

Please contact us to confirm the availability of the SUNWIND Sodium-Ion Batteries in 30Ah, 40Ah, and 100Ah capacities. We aim to maintain sufficient inventory to meet your needs promptly.

Get in Touch

For more detailed information or specific inquiries about our sodium-ion batteries, please contact our expert support team. We are here to provide comprehensive advice and ensure you find the perfect energy solution for your needs.

Disclaimer

All information provided is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all details with our sales team before making a purchase. Prices and availability are subject to change.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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