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NEOTECH

SUNWIND OEM/ODM Hoverboard Battery 36V 4.4Ah 10s2p 18650 Battery Pack

SUNWIND OEM/ODM Hoverboard Battery 36V 4.4Ah 10s2p 18650 Battery Pack

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Upgrade your hoverboard with SUNWIND's OEM/ODM 36V 4.4Ah 10s2p 18650 battery pack. Experience longer rides and superior performance with reliable battery technology.

Overview

Experience the difference with SUNWIND's 36V 4.4Ah 10s2p 18650 battery pack, designed specifically for hoverboards. This OEM/ODM battery pack not only offers reliable and sustained power supply but also enhances the overall performance of your hoverboard, ensuring longer ride times and improved durability.

Product Description

The SUNWIND 36V 4.4Ah hoverboard battery pack features high-quality 18650 cells configured in a 10s2p arrangement, delivering optimal performance and reliability. Perfect for replacing your existing hoverboard battery or upgrading to a more robust option, this pack is engineered to meet the high demands of continuous hoverboard use. With this battery, riders can enjoy extended periods of use with fewer charges, making it an ideal choice for daily commuting or leisurely rides.

Key Features

  • High Capacity: 4.4Ah allows for extended use between charges.
  • Voltage: 36V for powerful and consistent hoverboard operation.
  • Configuration: 10s2p with 18650 lithium-ion cells for balanced power and longevity.
  • OEM/ODM Availability: Can be customized to fit specific hoverboard models and requirements.
  • Safety: Built-in protection against overcharging, over-discharging, and overheating.

Product Quality and Performance

SUNWIND hoverboard batteries are built with premium 18650 lithium-ion cells, ensuring high energy density and efficient power management. Each battery pack undergoes rigorous testing to ensure it meets safety standards and delivers high performance. Designed for durability, this battery pack withstands the rigors of daily use while providing consistent and reliable power.

Specifications

  • Type: Lithium-Ion Battery Pack
  • Model Configuration: 10s2p
  • Voltage: 36V
  • Capacity: 4.4Ah
  • Cells: 18650 lithium-ion
  • Compatible with: A wide range of hoverboard models requiring a 36V battery system

Purpose of Use

This battery pack is suitable for hoverboard users looking to replace their existing battery or upgrade to a higher capacity for longer ride times. It is ideal for both recreational and practical use, providing reliable power for various hoverboard models.

How to Use

  1. Installation: Ensure the battery is compatible with your hoverboard model. Replace the old battery by disconnecting it from the hoverboard and connecting the new SUNWIND battery.
  2. Charging: Use a compatible charger to charge the battery until full before first use, typically for about 2-3 hours.
  3. Maintenance: Keep the battery pack dry and clean, and store it in a cool, dry place when not in use.

Supported Devices

This battery pack is designed to be compatible with various hoverboard models that require a 36V power system. It is suitable for most brands and models designed for 36V 4.4Ah specifications.

Benefits & Compatibility

  • Enhanced Mobility: Provides longer riding time and reduces the frequency of charges needed.
  • Reliability: Ensures a dependable power source for your hoverboard with safety features that prevent common battery-related issues.
  • Cost-Effective: Offers a valuable investment by extending the usable life of your hoverboard.

Warranty and FAQs

SUNWIND offers a warranty that covers defects in materials and workmanship. For more detailed information on warranty terms, care instructions, and troubleshooting, refer to the provided documentation or visit our FAQ section online.

Shop Today & Receive Your Delivery

Order your SUNWIND 36V 4.4Ah hoverboard battery today and enjoy enhanced performance and longer ride times. Take advantage of our reliable and prompt delivery service to get your battery quickly and safely.

Best Price Guarantee

We offer competitive pricing on all our battery packs. If you find a lower price for an equivalent battery elsewhere, we will match it to ensure you get the best deal.

After Sales Support

Our customer service team is available to assist with any questions or concerns regarding the SUNWIND hoverboard battery, from installation to performance reviews.

Request for Customer Reviews and Testimonials

We encourage customers who have purchased this battery pack to share their experiences. Your feedback is valuable to us and helps others make informed purchasing decisions.

Stock Availability

Please contact us to confirm the availability of the SUNWIND 36V 4.4Ah hoverboard battery pack. We strive to maintain a comprehensive stock to meet your needs without delay.

Get in Touch

For more detailed information or specific inquiries about our hoverboard batteries, please contact our expert support team. We are here to provide assistance and ensure you find the right solution for your hoverboard needs.

Disclaimer

All information provided is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all details with our sales team before making a purchase. Prices and availability are subject to change.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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