NEOTECH
Eyoyo EY-5300 Big Desktop Omnidirectional Hands-Free Wired USB 1D QR 2D Screen Barcodes Scanning Platform Barcode Scanner
Eyoyo EY-5300 Big Desktop Omnidirectional Hands-Free Wired USB 1D QR 2D Screen Barcodes Scanning Platform Barcode Scanner
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your checkout process with the Eyoyo EY-5300, a hands-free, omnidirectional wired USB barcode scanner capable of reading 1D, QR, and 2D barcodes. Ideal for retail and hospitality environments.
Overview:
The Eyoyo EY-5300 Big Desktop Barcode Scanner is a versatile, high-performance scanning solution designed for fast and efficient barcode reading. This omnidirectional, hands-free scanner is perfect for retail, libraries, and any setting where quick, accurate barcode scanning is essential.
Product Description:
This advanced wireless PDA barcode scanner, the DI9202-2D, features a robust CMOS sensor capable of accurately reading 2D barcodes from various surfaces, including screens and paper. Its ergonomic design, coupled with wireless connectivity, allows for maximum mobility and ease of use in large warehouse spaces. The DI9202-2D is an essential tool for businesses looking to optimize inventory management, logistics, and workflow processes.
Key Features:
- Omnidirectional Scanning Capability: Allows for rapid and accurate reading of 1D, QR, and 2D barcodes from any orientation, enhancing efficiency at busy points of sale or during inventory management.
- Hands-Free Design: Ensures ease of use and continuous operation without the need for manual handling, perfect for high-traffic retail environments.
- Wired USB Connection: Provides a stable and reliable link to POS systems, ensuring seamless data transmission without the need for battery changes or recharging.
- Robust Build: Constructed to withstand the rigors of daily use in commercial settings, including accidental drops and bumps.
- Large Scanning Window: Facilitates quick alignment and capture of barcodes, reducing transaction times and improving customer experience.
Product Quality and Performance:
Crafted from durable materials, the Eyoyo EY-5300 is built to offer reliable service day in and day out. It features a scanning platform designed to handle hundreds of scans per day, making it an invaluable tool in any retail or warehouse setting where quick, accurate scanning is crucial.
Specifications:
- Type: Desktop barcode scanner
- Compatibility: Reads all standard 1D, QR, and 2D barcodes
- Connection: Wired USB for reliable connectivity
- Scanning Technology: Omnidirectional laser scanner
- Dimensions: Suitable for placement on any counter or desk space
Purpose of Use:
Designed for businesses that require efficient scanning solutions, such as retail stores, supermarkets, bookstores, and libraries. It's particularly effective at checkout counters, customer service desks, and during inventory tasks.
How to Use:
- Setup: Connect the scanner to your POS system using the USB cable. Install any required drivers or software if necessary.
- Operation: Position barcodes within the scanning area. The scanner automatically reads the barcode in any orientation without the need to press a button.
- Maintenance: Regularly clean the scanning window and check the USB connection to ensure optimal performance.
Supported Applications:
- Retail Sales: Streamlines the checkout process and improves customer service by reducing wait times.
- Inventory Management: Quickly updates inventory records, helping maintain accurate stock levels.
- Library Management: Efficiently processes book checkouts and returns, enhancing library operations.
Benefits & Compatibility:
- Speed and Accuracy: Enhances transaction speed with accurate, instantaneous scanning.
- Ease of Use: Simplifies operations with its hands-free design, requiring minimal user interaction.
- Adaptability: Compatible with various software systems and suitable for multiple industries.
Warranty and FAQs:
Comes with a standard one-year warranty. FAQs available on our website provide assistance with setup, troubleshooting, and general maintenance tips.
Packaging/Weight/Dimension:
Shipped with the scanner unit, USB cable, user manual, and warranty information. Packaging is designed to protect the unit during transit and ensure it arrives in perfect condition.
Shop Today & Receive Your Delivery:
Order your Eyoyo EY-5300 barcode scanner today and experience enhanced operational efficiency and customer satisfaction. Quick shipping options are available to meet your business needs.
Best Price Guarantee:
We offer competitive pricing on our barcode scanners. If you find a lower price elsewhere for the same model, we'll match it.
After Sales Support:
Our customer service team is readily available to assist with any setup or usage queries, offering expert advice and ensuring you get the most out of your purchase.
Request for Customer Reviews and Testimonials:
We encourage you to share your experience with the Eyoyo EY-5300 to help us continue to refine our products and services.
Stock Availability:
We maintain robust stock levels to meet immediate delivery demands. Check our website or contact us directly for up-to-date stock information.
Get in Touch:
For more information or specific inquiries, our customer service team is eager to assist. Contact us today to find out how this barcode scanner can streamline your operations.
Disclaimer:
All product details and specifications are for informational purposes only and are subject to change without notice. While we strive for accuracy, we do not guarantee the completeness or timeliness of this information. Always verify product details and specifications with our sales team before making a purchase. Product images are for illustrative purposes only and may vary from the actual product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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