NEO Digital
NUMEN Money counting machine detecting Banknote Currencies Counter Mulit currencies Counter and Detector value money counter
NUMEN Money counting machine detecting Banknote Currencies Counter Mulit currencies Counter and Detector value money counter
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Ensure accuracy and security in your cash operations with NUMEN's Multi-Currency Money Counting Machine, featuring comprehensive detection capabilities for a variety of international currencies.
Overview:
The NUMEN Multi-Currency Money Counting Machine is an essential tool for businesses that handle transactions in multiple currencies. This advanced machine is equipped with sophisticated detection technologies to accurately count and verify the authenticity of banknotes from various countries.
Product Description:
Designed for versatility and efficiency, the NUMEN Money Counting Machine offers an all-in-one solution for counting and detecting multiple currencies. This device supports UV (ultraviolet), MG (magnetic), and IR (infrared) detection methods to identify counterfeit bills effectively. It's perfect for financial institutions, exchange bureaus, and retail businesses looking to streamline their cash handling processes while maintaining high security standards.
Key Features:
- Multi-Currency Support: Capable of handling and counting various international currencies, making it ideal for global business operations.
- Advanced Counterfeit Detection: Features UV, MG, and IR sensors for comprehensive fraud prevention.
- High-Speed Counting: Quickly processes up to 1,200 notes per minute, enhancing productivity and reducing wait times.
- Value Counting: Automatically calculates the total value of counted notes, providing both quantity and monetary total.
- User-Friendly Interface: Comes with a clear, intuitive digital display and simple control panel for easy operation.
Product Quality and Performance:
Constructed with durable materials, the NUMEN Money Counting Machine is designed to endure the demands of heavy usage. Its precision counting mechanism ensures accuracy, while its advanced detection system offers reliable security against counterfeit currency.
Specifications:
- Model: NUMEN Multi-Currency Counter and Detector
- Dimensions: 12" x 11" x 9"
- Weight: 16 lbs
- Counting Speed: Up to 1,200 notes per minute
- Detection Methods: UV, MG, IR
Purpose of Use:
This machine is especially suitable for environments where transactions involve multiple currencies and where accuracy and security are paramount, such as banks, international retailers, and currency exchange centers.
How to Use:
To operate the machine, load the banknotes into the input tray, select the currency type if necessary, and start the counting operation. The machine will automatically count the notes, detect any counterfeit bills, and display the total count and value on the digital screen.
Supported OS/Application/Industries:
Ideal for the financial sector, international retail businesses, and hospitality industries where dealing with multiple currencies is common.
Benefits & Compatibility:
- Increased Efficiency: Reduces manual counting errors and saves time with fast processing speeds.
- Enhanced Security: Minimizes the risk of counterfeit bills entering your financial system.
- Operational Flexibility: Easily adjusts settings to accommodate different currencies and detection preferences.
Warranty and FAQs:
Includes a one-year standard warranty with options for extended coverage. For more details on operation or troubleshooting, please consult the FAQs on our website or contact our customer support.
Packaging/Weight/Dimension:
Securely packaged to ensure protection during shipping. Includes all necessary accessories for immediate setup and use.
Shop Today & Receive Your Delivery:
Order your NUMEN Multi-Currency Money Counting Machine today to take advantage of our reliable delivery services, ensuring your business can quickly benefit from enhanced cash handling capabilities.
Best Price Guarantee:
We offer competitive pricing and will match any lower price found for a comparable model.
After Sales Support:
Our dedicated customer service team is available to assist with any operational questions or concerns, ensuring you fully benefit from the features of your NUMEN machine.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the NUMEN Money Counting Machine to aid in our ongoing efforts to improve our products and services.
Stock Availability:
Please contact us to verify the availability of the NUMEN Multi-Currency Money Counting Machine before placing your order. It is typically available within 10-15 working days after order confirmation.
Get in Touch:
For any inquiries or additional information about our products, please contact our expert team. We are committed to providing personalized assistance to ensure you find the right solutions for your business needs.
Disclaimer:
All information regarding the NUMEN Multi-Currency Money Counting Machine is provided for general informational purposes only and is subject to change without notice. Confirm all product details with our sales team before making a purchase. Product images are for illustration purposes only and may not accurately represent the actual product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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