NEO Digital
NUMEN The foreign currency detector supports portable multi-national money counting machine euro such as USD and pound
NUMEN The foreign currency detector supports portable multi-national money counting machine euro such as USD and pound
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Simplify international transactions with NUMEN's versatile and portable currency detector, supporting key currencies like USD, Euro, and Pound. Perfect for businesses on the go.
Overview:
The NUMEN Portable Multi-National Currency Detector is a compact, efficient tool designed for businesses that frequently handle international currencies. This lightweight, portable device is ideal for detecting and counting money in multiple major currencies, such as the US Dollar, Euro, and British Pound, ensuring authenticity and accuracy in financial transactions.
Product Description:
The NUMEN Currency Detector is equipped with advanced technology to identify and verify several key global currencies. Its portability makes it a perfect companion for business trips, mobile operations, or anywhere space is at a premium. With fast and reliable detection methods, including ultraviolet (UV), magnetic (MG), and infrared (IR), this machine offers peace of mind by ensuring all transactions involve genuine currency notes.
Key Features:
- Multi-National Support: Efficiently processes major international currencies including USD, Euro, and Pound.
- Advanced Detection Capabilities: Utilizes UV, MG, and IR technologies to detect counterfeit notes with high accuracy.
- Portable Design: Compact and lightweight, making it easy to carry and use in various business settings.
- Quick Operation: Delivers fast and reliable results, enhancing workflow and productivity.
- User-Friendly Interface: Simple controls and a clear display ensure ease of use for all users.
Product Quality and Performance:
Constructed with durability and mobility in mind, the NUMEN Currency Detector is built to withstand the rigors of travel and frequent use. Its reliable performance and precision in detecting counterfeit notes make it an essential tool for businesses engaged in international commerce.
Specifications:
- Model: NUMEN Portable Multi-National Currency Detector
- Dimensions: 8" x 5" x 3"
- Weight: 3 lbs
- Detection Methods: UV, MG, IR
- Battery Operated: Yes, includes a rechargeable battery for on-the-go use.
Purpose of Use:
Ideal for traders, exchange bureaus, and businesses that travel for trade shows, international expos, or cross-border transactions. It ensures that every currency transaction is secure, regardless of the location.
How to Use:
Charge the device, power it on, and select the currency type. Insert the banknotes into the feeder. The device will quickly scan each note, confirming authenticity and counting the number of valid notes processed.
Supported OS/Application/Industries:
This device is particularly valuable for the finance, travel, and retail sectors, especially in environments where foreign currency transactions are common and space or mobility is a consideration.
Benefits & Compatibility:
- Enhanced Security: Minimizes the risk of accepting counterfeit currency, protecting financial integrity.
- Increased Mobility: Its portable nature allows for easy transport and use in various settings, from outdoor markets to luxury boutiques.
- Versatility: Adapts to various business needs, supporting multiple currencies seamlessly.
Warranty and FAQs:
Comes with a one-year standard warranty, with extended options available. For support and more detailed information, please consult the FAQs on our website or contact our customer support team.
Packaging/Weight/Dimension:
The package includes the detector, a charging cable, user manual, and carrying case for convenience and protection.
Shop Today & Receive Your Delivery:
Order your NUMEN Portable Multi-National Currency Detector today to benefit from our efficient delivery services, ensuring rapid integration into your operations.
Best Price Guarantee:
We offer competitive pricing and will match any lower price found for a similar product.
After Sales Support:
Our dedicated customer service team is ready to assist with any questions or concerns, ensuring you fully benefit from the capabilities of your NUMEN currency detector.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences to help us improve our products and services continuously.
Stock Availability:
Please contact us to confirm the availability of the NUMEN Portable Currency Detector before placing your order. It is typically available within 10-15 working days after order confirmation.
Get in Touch:
For any inquiries or additional information about our products, please contact our expert team. We're committed to providing personalized assistance to ensure you find the right solutions for your business needs.
Disclaimer:
All information regarding the NUMEN Portable Multi-National Currency Detector is provided for general informational purposes only and is subject to change without notice. Confirm all product details with our sales team before making a purchase. Product images are for illustration purposes only and may not accurately represent the actual product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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