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NEO Digital

NUMEN Professional Single Pocket Mix Value Counting Machine With Serial Number Printing Machine

NUMEN Professional Single Pocket Mix Value Counting Machine With Serial Number Printing Machine

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Elevate your financial operations with NUMEN's Professional Single Pocket Mix Value Counting Machine, featuring advanced serial number printing for enhanced security and accountability. Ideal for banks and businesses handling diverse transactions.

Overview:

The NUMEN Professional Single Pocket Mix Value Counting Machine is designed for businesses that require precise counting and enhanced traceability of mixed denomination banknotes. This machine combines high-speed counting capabilities with the added feature of serial number printing, making it an invaluable tool for financial institutions, retail settings, and any organization where tracking cash flow accurately is critical.

Product Description:

The NUMEN Professional Single Pocket Machine offers a comprehensive solution for counting and authenticating mixed currency bills. It is equipped with advanced detection technologies, including ultraviolet (UV), magnetic (MG), and infrared (IR) sensors to ensure the authenticity of each banknote. The integrated serial number printing feature records each note's unique identifier, providing a vital audit trail for financial management and security purposes.

Key Features:

  • Single Pocket Design: Allows for continuous counting without interruptions, ideal for high-volume environments.
  • Mix Value Counting: Accurately counts and assigns values to mixed denomination bills, facilitating faster processing and reconciliation.
  • Serial Number Printing: Prints and records the serial numbers of banknotes for tracking and auditing, enhancing security and compliance.
  • Advanced Counterfeit Detection: Incorporates UV, MG, and IR technologies to detect counterfeit notes with high accuracy.
  • High-Speed Counting: Efficiently processes up to 1,200 notes per minute, optimizing productivity.

Product Quality and Performance:

Constructed with durability in mind, the NUMEN Single Pocket Machine is built to withstand the demands of continuous daily use. Its robust mechanism and reliable detection systems provide consistent performance, ensuring long-term reliability for busy cash-handling operations.

Specifications:

  • Model: NUMEN Professional Single Pocket Mix Value Counter
  • Dimensions: 12" x 11" x 10"
  • Weight: 18 lbs
  • Counting Speed: Up to 1,200 notes per minute
  • Detection Methods: UV, MG, IR

Purpose of Use:

Ideal for banks, retail businesses, casinos, and any other sector where large volumes of cash are handled regularly. This machine enhances operational efficiency, reduces errors, and supports stringent security measures.

How to Use:

Load the bills into the hopper, select the desired counting mode and optional features like serial number printing on the control panel, and start the machine. It will automatically process and validate the notes, displaying the count, total value, and any detected discrepancies.

Supported OS/Application/Industries:

This counting machine is particularly beneficial for the financial sector, gaming industry, and large retail chains that require efficient, accurate, and secure money handling.

Benefits & Compatibility:

  • Improved Accuracy: Minimizes human error in bill counting and ensures precise financial records.
  • Enhanced Security: Serial number printing provides an additional layer of security, aiding in fraud prevention and regulatory compliance.
  • Efficiency in Operations: Streamlines the process of cash management, saving time and labor costs.

Warranty and FAQs:

Comes with a one-year standard warranty, with options for extended coverage available. For more detailed support and troubleshooting, please consult the FAQs on our website or contact our customer service team.

Packaging/Weight/Dimension:

Securely packaged to ensure it arrives in perfect condition, ready for immediate setup and use. Includes a power cable, user manual, and maintenance kit.

Shop Today & Receive Your Delivery:

Order the NUMEN Professional Single Pocket Mix Value Counting Machine today to benefit from our efficient delivery services, ensuring rapid integration into your business operations.

Best Price Guarantee:

We offer competitive pricing on our counting machines. If you find a similar model at a lower price elsewhere, we will match it.

After Sales Support:

Our dedicated customer service team is ready to assist with any operational questions or issues, ensuring you fully benefit from the capabilities of your NUMEN machine.

Request for Customer Reviews and Testimonials:

We encourage our customers to share their experiences with the NUMEN Single Pocket Machine to help us continue to improve our products and services.

Stock Availability:

Please contact us to confirm the availability of the NUMEN Single Pocket Mix Value Counting Machine before placing your order. It is typically available within 10-15 working days after order confirmation.

Get in Touch:

For any inquiries or additional information about our products, please contact our expert team. We're committed to providing personalized assistance to ensure you find the right solutions for your business needs.

Disclaimer:

All information regarding the NUMEN Professional Single Pocket Mix Value Counting Machine is provided for general informational purposes only and is subject to change without notice. Confirm all product details with our sales team before making a purchase. Product images are for illustration purposes only and may not accurately represent the actual product

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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