NEOTECH
NEOPOS Aluminum Alloy 15" Flat Touch Screen POS System
NEOPOS Aluminum Alloy 15" Flat Touch Screen POS System
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
The Matsuda Aluminum Alloy 15" POS system features a sleek, flat touchscreen with durable construction for fast and efficient business transactions.
Overview:
The Matsuda Aluminum Alloy 15" Flat Touch Screen POS system is a robust and reliable point-of-sale solution, ideal for retail stores, restaurants, and hospitality businesses. Crafted from high-quality aluminum alloy, this POS system is designed for durability and long-lasting performance. With a 15-inch flat touchscreen, it provides an intuitive interface for fast, accurate transactions, making it a perfect addition to any modern business environment.
Product Description:
The Matsuda Aluminum Alloy 15" Flat Touch Screen POS system combines style and performance with its aluminum alloy frame and sleek flat touchscreen display. Designed to handle the demands of high-traffic environments, the 15-inch display offers smooth and responsive interaction, allowing users to process payments, manage inventory, and handle customer orders with ease. This system supports multiple payment options, including cash, credit, and contactless payments, providing flexibility for businesses. The compact and space-saving design makes it a great fit for counters with limited space.
Key Features:
- 15-inch flat touchscreen display: Responsive and intuitive for fast, accurate transactions
- Durable aluminum alloy construction: Built for longevity and heavy use
- Multi-payment support: Accepts cash, credit cards, and contactless payments
- Sleek, modern design: Adds a professional look to any business setting
- Energy-efficient performance: Reduces power consumption while maintaining optimal functionality
- Customizable software: Compatible with a range of POS applications to suit various business needs
- Compact footprint: Space-saving design ideal for small and large businesses
Product Quality and Performance:
The Matsuda Aluminum Alloy 15" Flat Touch Screen POS offers exceptional durability and high performance, making it perfect for high-volume transactions. Its aluminum alloy frame ensures longevity, while the responsive touchscreen allows for quick, efficient transactions, improving customer service and business operations. With energy-efficient technology, this POS system helps reduce operational costs while delivering consistent performance.
Specifications:
- Display Size: 15 inches (flat touchscreen)
- Resolution: 1024 x 768
- Processor: Quad-core 1.8GHz
- Memory: 4GB RAM
- Storage: 64GB SSD
- Connectivity: USB, Ethernet, Wi-Fi, Bluetooth
- Operating System: Windows, Linux
- Dimensions: 14.8 x 11.8 x 6.5 inches
- Weight: 7 kg
Purpose of Use:
The Matsuda Aluminum Alloy 15" Flat Touch Screen POS system is designed for retailers, restaurants, cafes, and hospitality businesses that require a durable and efficient point-of-sale solution. The flat touchscreen interface ensures quick transactions, making it perfect for busy environments.
How to Use:
Setting up the Matsuda Aluminum Alloy 15" POS is simple. Connect it to your power source, configure the POS software to your business needs, and begin processing transactions through the 15-inch flat touchscreen. The system’s intuitive interface makes it easy to handle sales, inventory management, and customer interactions.
Supported OS/Application/Industries:
The Matsuda Aluminum Alloy 15" Flat Touch Screen POS is compatible with Windows and Linux operating systems, making it suitable for various POS software. It is widely used in industries such as retail, hospitality, food service, and entertainment for efficient transaction processing.
Benefits & Compatibility:
The Matsuda 15" POS system provides multi-payment support, a responsive flat touchscreen, and energy-efficient performance, making it an ideal choice for businesses seeking durability and efficiency. Its compact, space-saving design allows it to fit seamlessly into any business setup.
Warranty and FAQs:
The Matsuda Aluminum Alloy 15" Flat Touch Screen POS comes with a one-year warranty, covering parts and labor. The FAQ section provides answers to common questions about setup, software compatibility, and touchscreen functionality, ensuring smooth operations.
Packaging/Weight/Dimension:
The Matsuda Aluminum Alloy 15" Flat Touch Screen POS system is securely packaged with dimensions of 14.8 x 11.8 x 6.5 inches and weighs 7 kg. The package includes the POS system, power cables, and setup instructions for easy installation.
Shop Today & Receive Your Delivery Across the UAE!
Order the Matsuda Aluminum Alloy 15" Flat Touch Screen POS system today for fast delivery across the UAE, including Dubai, Abu Dhabi, and Sharjah. Upgrade your business operations with this durable, modern POS solution.
Best Price Guarantee:
We offer the Matsuda Aluminum Alloy 15" POS system at the most competitive prices in the UAE. If you find a better deal, we’ll match it! Shop now and boost your business’s transaction processing with this reliable and stylish POS system.
After-Sales Support:
Our after-sales support team is available to assist with setup, troubleshooting, and ongoing maintenance for your Matsuda Aluminum Alloy 15" Flat Touch Screen POS system. We are committed to ensuring your system operates smoothly and efficiently.
Request for Customer Reviews and Testimonials:
Have you used the Matsuda Aluminum Alloy 15" Flat Touch Screen POS? Share your experience! Your feedback helps other businesses make informed purchasing decisions and helps us improve our services.
Stock Availability:
The Matsuda Aluminum Alloy 15" Flat Touch Screen POS is available for immediate shipping. Contact us today to verify stock availability and arrange fast delivery to your location.
Get in Touch:
For inquiries about the Matsuda Aluminum Alloy 15" POS, including product details, pricing, and availability, reach out to our expert team today. We’re ready to assist you in finding the perfect POS solution for your business.
Disclaimer:
All product details are subject to change without notice. Images are for illustrative purposes only and may not represent the exact product. Please verify all specifications with a Matsuda sales representative before purchasing.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



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