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NEOTECH

Epson WorkForce Pro WF-C579R

Epson WorkForce Pro WF-C579R

Regular price Dhs. 3,798.00 AED
Regular price Dhs. 3,867.00 AED Sale price Dhs. 3,798.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview

The Epson WorkForce Pro WF-C579R is a compact and versatile multifunction printer designed to meet the needs of small to medium-sized businesses with its efficient and high-quality printing, scanning, copying, and faxing capabilities. Its impressive ink yield and low maintenance design make it a cost-effective solution for busy work environments.

Key Features

  • High Ink Yield: Delivers up to 50,000 pages in black and 20,000 pages in color, reducing cartridge replacements and downtime.
  • Fast Printing Speeds: Up to 24 pages per minute in both black and color, with a first-page-out time as fast as 5 seconds.
  • Robust Scanning: Includes a 50-page Auto Document Feeder and scan-to-cloud capabilities for enhanced productivity.

Product Quality and Performance

The WF-C579R offers reliable performance and high-quality outputs:

  • PrecisionCore Technology: Produces sharp text and vibrant colors, suitable for professional-quality documents and marketing materials.
  • Compact Design: Its small footprint makes it ideal for office environments where space is at a premium.

Specifications

  • Dimensions: 16.7 x 22.8 x 17.7 inches
  • Weight: Approximately 41 pounds
  • Maximum Print Resolution: 4800 x 1200 optimized dpi
  • Paper Handling: Up to 830 sheets total capacity, including a 250-sheet front tray and an 80-sheet rear tray.

Purpose of Use

This printer is perfect for:

  • Small to Medium-Sized Businesses: Ideal for offices that need efficient, high-quality printing without the large footprint.
  • Diverse Printing Needs: Equally capable of handling everyday documents and complex color presentations.

How to Use

To get started with the WF-C579R:

  1. Set up the printer by following the included setup guide.
  2. Connect it to your network via Wi-Fi, Ethernet, or USB.
  3. Use the intuitive touchscreen to navigate print settings and functions.
  4. Take advantage of automatic two-sided printing and remote printing features to enhance productivity.

Supported OS/Application/Industries

The WF-C579R is compatible with various operating systems, including Windows and macOS, and is well-suited for industries such as real estate, small law offices, and consulting firms that require reliable and high-quality document handling.

Benefits & Compatibility

  • Efficiency: High ink yield and energy-saving features reduce overall operating costs.
  • Versatility: Offers flexible connectivity options and supports a range of paper sizes and types.

Warranty and FAQs

Epson provides a one-year limited warranty for the WF-C579R, with additional support and extended service options available. For detailed support resources and FAQs, please visit the NEO Digital product services page.

Delivery Services (UAE)

NEO Digital offers reliable delivery services across the UAE, ensuring that your printer arrives quickly and in excellent condition, ready for immediate installation and use.

After Sales Support

NEO Digital is committed to exceptional after-sales support, providing assistance to ensure your Epson WorkForce Pro WF-C579R continues to meet your business needs effectively.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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