NEOTECH
C75 Mobile Computer with Printer
C75 Mobile Computer with Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the C75 Mobile Computer with built-in printer, running on Android 11 or 13, designed for on-the-go printing in retail, logistics, and field service.
Overview:
The C75 Mobile Computer with Printer is an innovative handheld device that combines the utility of a mobile computer with the convenience of an integrated thermal printer. Optimized with Android 11 or 13, it's perfect for industries that require immediate printing capabilities such as ticketing, receipts, or quick labeling in retail, logistics, or field services.
Product Description:
This device integrates a robust mobile computer with a high-quality printer in one compact form, making it ideal for workers on the move. The C75 offers reliable performance, seamless connectivity, and the versatility needed to handle various tasks effectively, including immediate invoice printing, ticket issuance, or on-site order fulfillment.
Key Features:
- Android 11 or 13 Operating Systems: Provides a secure, intuitive platform with access to a wide range of apps.
- Integrated Thermal Printer: Allows for instant printing of receipts, tickets, or labels directly from the device.
- Rugged Design: Engineered to withstand drops and exposure to dust and water, suitable for outdoor use.
- Long Battery Life: Equipped with a battery that supports extensive usage and continuous printing tasks.
- Advanced Connectivity: Features Wi-Fi, Bluetooth, and optional cellular connections for real-time data access and communication.
Product Quality and Performance:
The C75 Mobile Computer with Printer is designed for durability and reliability, ensuring it can handle the demands of intensive operational use. The integrated printer maintains high-quality output even under rigorous conditions, while the mobile computer aspect ensures efficient data processing and user interaction.
Specifications:
- Operating System: Android 11 or 13
- Printer Type: Thermal printing for quick and clear output
- Processor: Powerful processor capable of handling multiple applications
- Connectivity: Comprehensive options including Wi-Fi, Bluetooth, and optional 4G LTE
- Battery: High-capacity unit to support both computing and printing operations
- Durability: IP-rated for robustness against environmental factors
Purpose of Use:
Ideal for professionals needing to print on-the-go, such as logistics personnel documenting deliveries, retail employees issuing receipts at mobile points of sale, or field service workers providing service confirmations and invoices directly at customer sites.
How to Use:
- Initial Setup: Configure the device with necessary apps and network settings.
- Loading Paper: Insert thermal paper into the printer as per the instructions.
- Operating: Use the device to take orders, scan items, or input data, and print directly from the mobile computer.
- Maintenance: Regularly update software, recharge the battery adequately, and ensure the printer mechanism is clean and functional.
Supported Applications/Industries:
The C75 is a versatile tool for any sector that benefits from immediate document printing, including transportation, retail, hospitality, and field service industries.
Benefits & Compatibility:
- Streamlined Workflow: Integrates data handling and printing in one device, reducing equipment needs and boosting efficiency.
- Portable Convenience: Offers the ability to print wherever needed, enhancing service speed and customer satisfaction.
- Durable and Reliable: Designed to perform in challenging environments, ensuring continued operation with minimal downtime.
Warranty and FAQs:
Comes with a manufacturer's warranty covering defects and performance issues. An FAQ section provides easy solutions to common operational questions.
Packaging/Weight/Dimension:
- Packaging: Securely packaged to prevent damage during shipping.
- Weight: Optimally balanced for mobility without sacrificing functionality.
- Dimensions: Compact design for ease of handling and storage.
Shop Today & Receive Your Delivery:
Order the C75 Mobile Computer with Printer today to take your business operations to the next level. Fast shipping guaranteed.
Best Price Guarantee:
We offer competitive pricing on our mobile computers with printers. Find a lower price elsewhere? We'll match it.
After Sales Support:
Our dedicated support team is available to help with any setup or usage questions, ensuring you can fully utilize your device from the start.
Request for Customer Reviews and Testimonials:
We encourage feedback and invite users to share their experiences with the C75 to help us improve our products and services.
Stock Availability:
Contact our customer service for current stock information and bulk purchasing options.
Get in Touch:
For more details or assistance with the C75 Mobile Computer with Printer, please contact our support team.
Disclaimer:
Product specifications and availability are subject to change without notice. Always verify details with our sales team before making a purchase to ensure satisfaction.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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