NEO Digital
POSIFLEX HS-3612W
POSIFLEX HS-3612W
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
The POSIFLEX HS-3612W integrates seamless wireless functionality and robust performance into a compact POS system, ideal for retail and hospitality businesses seeking flexibility and efficiency. Explore the features at NEOTECH today!
Overview:
The POSIFLEX HS-3612W is a highly adaptable, wireless POS terminal designed to meet the needs of businesses requiring mobility and efficient space utilization. This system is perfect for retail, hospitality, and event environments, where flexibility in transaction processing is crucial.
Product Description:
Featuring a 12-inch touchscreen, the POSIFLEX HS-3612W offers a compact and mobile solution that does not sacrifice performance for portability. It comes equipped with a built-in printer, MSR, and customer display, enhancing its functionality while maintaining a sleek profile. The wireless capabilities allow for easy movement and setup anywhere within Wi-Fi range, making it an ideal choice for businesses with changing layouts or mobile sales needs.
Key Features:
- Wireless Functionality: Provides the freedom to operate anywhere within the network range, eliminating the constraints of wired setups.
- Integrated Printer and MSR: Ensures a streamlined transaction process with all necessary functionalities housed within one compact unit.
- 12-inch Touchscreen Display: Offers clear visibility and responsive interaction for efficient service.
- Customer Display: Enhances transaction transparency and customer engagement.
Product Quality and Performance:
The POSIFLEX HS-3612W is designed to endure the demands of daily use in a busy commercial setting. Its robust build quality ensures longevity and reliability, while its advanced components provide the speed and efficiency required for smooth operations.
Specifications:
- Processor: Equipped with a powerful processor capable of handling multiple applications and high-volume transactions.
- Display: 12-inch capacitive touchscreen that delivers excellent clarity and user experience.
- Connectivity: Features Wi-Fi connectivity for wireless operations, along with USB and Ethernet ports for additional connectivity options.
- OS Compatibility: Supports various operating systems to facilitate easy integration with existing business software.
Purpose of Use:
The POSIFLEX HS-3612W is tailored for businesses such as retail stores, cafes, pop-up shops, and event vendors that benefit from a mobile POS solution that can adapt to varying operational demands and settings.
How to Use:
Set up the POSIFLEX HS-3612W by connecting it to your business's Wi-Fi network, configuring the integrated peripherals, and installing your preferred POS software. The terminal's wireless and all-in-one design simplifies installation and maximizes usability in diverse environments.
Supported OS/Application/Industries:
This POS system is versatile enough to support various applications, from sales and customer management to inventory control, making it suitable for a wide range of industries that require efficient and flexible POS solutions.
Benefits & Compatibility:
- Mobility and Flexibility: Allows for easy relocation and configuration in different settings without the need for extensive wiring.
- Space-Saving Design: Compact and integrated features save valuable counter space and reduce clutter.
- Enhanced Customer Service: Built-in customer display and easy-to-use interface improve customer interactions and transaction efficiency.
Warranty and FAQs:
Includes a standard one-year warranty, with comprehensive support options available through an extensive FAQ section and direct customer service to address any issues and ensure optimal operation.
Packaging/Weight/Dimension:
- Packaging: Securely packaged to protect against damage during transportation.
- Weight: Approximately 5 kg, making it lightweight and portable.
- Dimensions: Compact dimensions ensure it fits easily in various operational setups without taking up excessive space.
Shop Today & Receive Your Delivery Across the UAE:
Order the POSIFLEX HS-3612W from NEOTECH and benefit from our efficient delivery services across the UAE. Enhance your operational flexibility and customer interactions with this advanced wireless POS system!
Best Price Guarantee:
NEOTECH offers the POSIFLEX HS-3612W at competitive prices, with a price match guarantee to ensure you get the best value for your investment.
After Sales Support:
Our commitment to customer satisfaction includes offering exceptional after-sales support to assist with any setup, maintenance, or technical issues, ensuring your business continues to operate smoothly.
Request for Customer Reviews and Testimonials:
We encourage you to share your experiences with the POSIFLEX HS-3612W to help us continuously improve our products and services.
Stock Availability:
Please contact us to verify the availability of the POSIFLEX HS-3612W before placing your order. We strive to maintain accurate stock levels and ensure timely delivery.
Get in Touch:
For more detailed information about the POSIFLEX HS-3612W or other inquiries, please contact our expert team. We are here to provide comprehensive support and service.
Disclaimer:
All information about the POSIFLEX HS-3612W on NEOTECH's website is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately depict the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase to ensure accuracy and satisfaction
Share
Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
-
QuickScan
Barcode Scannerthe Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.
-
GK420T
Barcode PrinterZebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
LKP43
Mobile PrinterSewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
U220B
Receipt PrinterEpson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.
Subscribe to our emails
Join our email list for exclusive offers and the latest news.